HT204088 My 6 year old somehow racked up over $200. In charges last night. How can I get this refunded?
My 6 year old somehow racked up over $200. In charges last night. How can I get this refunded?
She was playing on some sweet shop app. What can I do??? Please help!
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i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?
I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/ -
I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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Somehow my iTunes app has been put into the trash. How can I get this and all of the stuff that was in it back to my Application folder? I try to drag it out of trash, but it won't work.
Also, when I do try to drag it out of the Trash to put it back into Applications (on the Finder sidebar), it asks me to authenticate with the administration password. I enter it, and then a window appears saying that I can't do that because I do not have permission to modify iTunes. Please help.
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In disk utility, it shows that my external hard drive is somehow unmounted and I can't access it in finder or repair it in Disk Utility. How can I get this working without losing my important data?
Thank you!When you erased the disk did you select Mac OS Extended Journaled as the format option?
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I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.
Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier. -
I am trying to find an old mac font. It's the techno (apple) font that was available with OS 9. How can I get this font?
I think that was Tecno. Techno appears to be a whole class of fonts.
Is this the one? http://www.dafont.com/tecno.font
That's a .ttf version which should work OK with current OS.
As an aside, I was searching for Apple Textile for quite some time when it was pointed out to me that it was used by iDVD. Sure enough, opened up the installer package for iDVD with Pacifist and there it was. Now working fine on all my Macs! -
I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?
contact adobe support and request an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html
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My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall
Contact iTunes store support and request for a refund:
http://www.apple.com/support/itunes/contact/
They may also need your order numbers so it's best you get them ready.
You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT2727
Hope this helps. =D -
My IPAD is downloading old emails from my email account on my PC. How can I get it to stop?
My IPAD is downloading old emails from my email account on my PC. How can I get it to stop?
You might be able to trick iMovie by temporarily moving that project folder out of the following location:
Mac HD > Users > (your home folder) > Movies > iMovie Projects > (look for the name of the project that blew-up)
Drag that project folder to the Desktop for the time being. Launch iMovie and see if it still tries to create the Project Thumbnails. If it gets past any error messages or other house keeping, you can create a new project. Otherwise, quit iMovie. Drag that project folder from the desktop BACK into your iMovie Projects folder. Try launching iMovie again and see if it gets stuck generating the Thumbnails. -
I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?
Are you signed into this old ID ("email") in System Preferences>iCloud, System Preferences>Internet Accounts (Mail,Contacts,Calendars), or in Mail>Accounts, Calendar>Accounts or Contacts>Accounts?
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Just did a sync on my phone after 2yrs. all my contacts are gone and so are the texts. also old contacts from a former email address are in there now. how can i fix this?
you can't fix this bcz after 2 year u sync your mob now everything gone before and after the sync
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