HT204088 My card has been double charged. How may I ask for refund?
My card has been double charged for app sale at itune. Can anyone direct me to refund procedure. Thanks Vaneet
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I guess it goes without saying it was an iTunes gift cert.
You can either try resending it somebody else : http://support.apple.com/kb/HT1541
Or you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased some songs with a voucher. on the receipt it says store credit, does that mean my credit card has been charged or was credit from the voucher?
Welcome to the Apple Community.
Purchases are deducted from any credit you have before your card is used, providing the credit covers the whole cost of the purchase. -
I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919 -
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
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I purchased bingo chips through the bingo bash game, my card has been charged.I received a receiptcomfirmation and the amount charges to my card and the chips have never appeared on my ipad for the game??? How do I get the chips that I have paid for?
You can mail us a copy of your purchase receipt @ [email protected] and we'll investigate why the chips werent added.
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HT4098 my credit card has been charged several times for the same purchase
Hello,
Do you know how I can connect with I Tunes support, my credit card has been charged several times for the same purchase.You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?
Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence -
Hi!!
My pin number had been already use? I bought a $10 pin number and it appears that has been used.
How can i solve this?
I already speak with a representative of the provider company and they told me to contact Itunes or apple to solve this.
Help me please!!
I cant neither pay with my Master card debit and now with a pin.From where did you buy this "PIN"? And did you get an actual card, or did they just send you a number? If you got only a number, then you may well have been defrauded. You'll need to go back to whoever sold you this "PIN" to resolve the problem. Apple to the best of my knowledge does not authorize any company to provide codes rather than a physical card and hence probably cannot help you if you did not get a physical iTunes card or receive a gift certificate issued by the iTunes Store themselves.
Regards. -
Has anyone else been double charged and unable to fix it?
Has anyone else been double charged and unable to fix it?
So you have never made an error, nor your company, nor your Doctor, nor your Police, nor your......... add whateveer you like!!
Remember That Adobe is a global enterprise dealing with millions of customers around the world and it is all operated by people and yes people are fallible - including me!!!
I'll bring this to the attention of Jeffrey but he has mostlikely seen it already but is on holiday until next week AFAIK.
have a good New Year......... -
My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed." -
I tried to buy the WhatsApp app. The card has been charged. but the app wasnt downloaded.i need help Urgently.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To see which iOS version is installed, tap Settings > General > About -
My credit card has been charged and l didnt use it ????
Call Apple. 1-800-My-APPL
Basic troubleshooting steps
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In Memory of Steve Jobs -
What do I do when I have been double charged by itunes? I had bought a prepaid card and applied it to my account. I then purchased some music and the next day realized that they took money out of my prepaid account and also charged my credit card. What should I do?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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