HT204088 My company purchased a macbook air with cash in march. I need the billing note for accounting but im not a 100% sure what store in New Jersey i bought it in. I have the Mac address of the computer, where can I send it to get an accounting note?

The question pretty much says it all. What can be done?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Take the Mac's serial number, not a MAC address, to one of the stores and perhaps they know how to find what you need on Apple's retail servers.

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HT203421 i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this

i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

I have purchased a macbook air with 64 gb hard disk. the available space is only 10gb. With this available space, i can't use the system effectively. kindly advise.

I have purchased a macbook air with 64 gb hard disk. the available space is only 10gb. With this available space, i can't use the system effectively. kindly advise.

You should have bought one with a larger SSD. You can regain some space by disabling the sleepimage file:
To disable safe sleep, run the two following commands in Terminal:
$ sudo pmset -a hibernatemode 0
$ sudo nvram "use-nvramrc?"=false
When done, restart your computer. Now go delete the file "/private/var/vm/sleepimage" to free up some hard drive space. When you put your computer to sleep it, should happen in under five seconds; my MacBook now goes to sleep in two seconds.
[robg adds: To state the obvious, with safe sleep disabled, a total power loss will wipe out whatever was open on your machine. To enable safe sleep mode again, repeat the above commands, but change hibernatemode 0 on the first line to hibernatemode 3, and =false to =true on the second line. You'll then need to reboot again. Personally, I prefer the safe sleep mode, even with the slower sleep time and hard drive consumption -- even if for no other reason than it's great when changing batteries on a flight.]
You can also delete unneeded files:
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other

I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other.
Any ideas?
Barry

Try this article - http://support.apple.com/kb/HT4889.
If it doesn't help, post back in this thread.
Best of luck,
Clinton

In-built camera in Macbook Air with OS X version 10.9.1 is not working

In-built camera in Macbook Air with OS X version 10.9.1 is not working. Can anyone help?

Hope info from this article is helpful.
http://support.apple.com/kb/HT2090
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

I am considering buying an iPad 3. I have an iMac with OSX 10.6.8. On the iMac I have many photos and work with iPhoto and Photoshop Elements on the computer. Can I interchange or transfer photos and other work from the iMac to the iPad? How?

I am considering buying an iPad 3. I have an iMac with OSX 10.6.8. On the iMac I have many photos and work with iPhoto and Photoshop Elements on the computer. Can I interchange or transfer photos and other work from the iMac to the iPad? How?

velma Monreal wrote:
I am considering buying an iPad 3. I have an iMac with OSX 10.6.8. On the iMac I have many photos and work with iPhoto and Photoshop Elements on the computer. Can I interchange or transfer photos and other work from the iMac to the iPad? How?
Yes you can. In iPhoto create a Album with the photos you want in it. You can drag them from your Events folder. In iTunes with your iPad connected go to Photos by cliking on your iPad. You can then select the album or events you want.

With the purchase of macbook air i am able to download x os mountain lion for free, how to do that, what code i need for that?

With the purchase of macbook air i was told that i am getting the x os mountain lion for free.
When i try to download it is asking me for code, what code shall i put in, how i can get that code?
thank you

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Check here;
http://www.apple.com/osx/uptodate/

I have a Macbook Air with 384 mb of VRAM, will this application work for me?

I'm starting a Residential Planning course TODAY and just now see that it requires 512MB of VRAM to run Photoshop. My Macbook Air only has 384. Will it work? Or do I need to drop out of this class or buy a new computer??

I believe some features will be available even if the video card has less than the minimum 512 MB. Are you planning to use the 3D modeling features? If so, those definitely DO need at least 512 MB of VRAM.
If you're not sure what features you'll be using, nothing is stopping you from downloading it and trying it yourself (Photoshop can be tried for 30 days free). That's what I suggest you do, to be sure.
-Noel

Macbook Air 13" Screen Crack - Will it break the computer?

Just yesterday I noticed a small crack in the left bottom corner of my Macbook Air 13" (2011). In the last day it has already started to get a bit worse with a small crack that extends a couple vertical and horizontal lines a couple of inches.
My question is, I am about to travel for several months and don't really have time to get it fixed. Can the crack in the screen cause the laptop itself to malfunction? Even if it gets worse, as long as I can still use it I can be patient, but I don't want it to die on me while I am travelling!!!

The damage is likely to remain confined to the display, but the display itself will likely worsen. It could range from just a longer crack, to overall failure of the display. I've not heard of a cracked display "causing" collateral damage.

I'm installing a printer on a MacBook Air via USB connected DVD drive. The computer asks for my password. I don't hink we ever had one. Is there a default password ("admin"

I'm installing a printer on a MacBook Air using an external DVD drive via USB. The computer is asking for my password to authorize changes to the system. I don't htink I ever put one on the computer and "admin" and "password" don't work. Is there a default password? Or a way to change a password that has been forgotten, wothout resetting the computer and wiping everything out? Thanks.

Many thanks. As it happens, I wen to the local Apple Store today for an appointment with a "genius". She helped me reset the password. And as I look at the screens on the page that you connected me to, they're the same as the genius used. So your suggesstion was right on the money, and now I'm all set. Thanks again.

Where can I find a version of GarageBand for a MacBook Air with lion 10.7.5 as the OS? Thanks

Where can I locate GarageBand compatible with lion 10.7.5. It got wiped from my MacBook Air and would like it back thanks

Buy an iLife 11 DVD from a source such as Amazon or eBay.
(110328)

I recently purchase macbook air with OS 10.10.2. I want to use my Seagate external backup plus hard drive for time machine back up. How to partition my 1TB Seagate back up plus hard drive for use with mac and windows pc?

Hi All,
I recently purchased 13" Macbook Air with OS 10.10.2. I want to use my 1TB Seagate backup plus external hard drive as time machine and my windows 7 pc. Please suggest a method. Thanks in advance for your reply.

I strongly recommend having an external drive dedicated solely for TimeMachine. You could partition the drive but if something goes wrong you risk losing the data on both partitions. Should you decide to go ahead with splitting the drive for two different uses you’ll need to partition the drive either using the Mac’s built in Disk Utility program or Windows utility. I believe the built in Windows disk utility program will destroy the current partition and erase the data that’s on it - I use a third party Windows disk utility program for partitioning and it allows for non-destructive partitioning but warns to back up data first just in case. Apple’s Disk Utility can do non-destructive partitions but I don’t recall every trying to do a non-destructive partition on a disk originally formatted for Windows using it. Again - back up that data just in case.
Finally, your TimeMachine drive should be at least 1.5 times (I prefer 2 times) the size of the data you expect to be backing up a year or two from now. In other words, if you currently are using 50GB of your computer’s drive but expect to begin purchasing Mac software to replace software on your Windows computer and if you expect to be putting photos, music, and other data on it you might expect that two years from now you’ll have 100GB of stuff on the drive. So a 200GB partition is the smallest size you’d want. TM’s backup scheme keeps multiple copies of data as it changes so the extra room is important for this scheme.

Is it possible to order a macbook air with a swiss keyboard in the US shop?

is it possible to order a macbook air with a french swiss keyboard in the US shop?

Welcome to Apple Support Communities
It's very difficult to find a Mac with a non-US keyboard at a US store, but Apple sells Macs with different keyboard layouts at the Apple Online Store if you want to > http://store.apple.com/us/mac/family/macbook-air
You can buy a MacBook Air with a French keyboard at the Apple Online Store, but if you want one with a Swiss keyboard, I recommend you to call the Apple Online Store to see if it's possible in the United States (1-800-MY-APPLE)

I would like to upgrade my Macbook Air with more Flash Memory from 128 gb to 512 gb. How can I do this?, I would like to upgrade my Macbook Air with more Flash Memory from 128 gb to 512 gb. How can I do this?

Hello
I recently purchased a Macbook Air with 1.7 Ghz Intel Core i5 4 gb Ram 11" with 128 Gb storage.
All is well but I would like to increase the storage in my Mac, to the maximum possible 512, 1 tb what ever possible.
I am in the Kingdom of Saudi Arabia right now. No Apple Stores exist here at the moment. But I have noticed several authorized resellers.
Kindly guide me if, first of all this is possible or not, if yes then how can I go about doing this being in the country (Jeddah, Saudi Arabia) that I am.
I also want to purchase an iMac, but the local shops don't seem to have stock and would like to inquire if I could order it online and have it delivered to my home/office here.
Thank you for your time.
Abdullah

You should go back to your Apple Reatiler Store since it is likely under warranty.
If'its not under warranty there e are a number of sites... here is one.
http://eshop.macsales.com/shop/SSD/OWC/Aura_Pro_Air_2011
Personally I would sell the 128 and buy the one you need.
Cheers

I have a MacBook Air with Mac OS Os10.5.8. I tried to buy at the store to upgrade .. 10.6 It is impossible outside the U.S. because of zjp cod request. What I do to upgrade?

I have a MacBook Air with Mac OS Os10.5.8. I tried to buy from Appel store an upgrade to 10.6... It is impossible outside the U.S. because of zjp cod request. Please What I do to upgrade My operating system
Mac OS Os10.5.8?

Welcome to Apple Support Communities
Buy Mac OS X Snow Leopard at your country's Apple Online Store > http://store.apple.com/us/browse/open/country_selector Or buy Snow Leopard from Amazon > http://www.amazon.com

HT204088 My company purchased a macbook air with cash in march. I need the billing note for accounting but im not a 100% sure what store in New Jersey i bought it in. I have the Mac address of the computer, where can I send it to get an accounting note?

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