HT204088 My history is having problem with my money credit what can I do ????
My history isn't correct someone or something was robbing my credit
If you've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, then have you any auto-renewing subscriptions that might be taking the money (I'm not sure if they show on the purchase history or not) ? If you are in the US then I'm also not sure if the history shows the listed price from the store or whether it also includes your state's sales tax. If you can't find where the money has gone then you could contact iTunes Support and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
-
i finished a photo book and now since days I can't buy it because there seems to be connection problem with apple shop. What can I do??
In the iPhoto preferences verify that yo have the correct print products country selected.
Do you have any firewire software such as Little Snitch?
Is your internet connection working ok?
LN -
Intel Mac OSX 10.5.8
FF 3.6.10
Silverlight (lastest)I'm having problems streaming movies from Netflix so I called them. They told me if I was dissatisfied, I could cancel my service with them. I guess this is their new customer service policy.
-
I chose the wrong category in support before I came to the forum (I chose service request and troubleshooting instead of using ipod with itunes, and they had me run an ios diagnostic quick test. What exactly does that do if I'm not having problems? Can that harm the files or hardware on the ipod if I'm not having any problem with my ipod and don't want to troubleshoot anything on it?
I have no idea what iOS test you are talking about,. Please provided details.
I can't imagine that the test would effect the iPod. -
Having problems with my new iPod touch can you help me a first time user?
I cannot locate my photos in the iTunes library, I have no problem with the Music entry, is there something I have to do to create a library entry?
Also I do not get the photo folders only the individual photos in one large file (3500+) good quality but not good for specific look up, again is there anything I need to do to have folder organization?
I'd appreciate any help that I can get, and would thank any particant in advanceHi Kappy. I have located the photo files from the sync to my ipod, by the way I am a Windows XP user, and what is showing is a file called 'ipod Photo Cache' which contains folders which have the photo conversions of what is in my 'My Pictures' folder, this cache folder follows at the end of my photo library content.
The cache folder files have an extension of .thumb these are conversions for the ipod and appear to change when I delete or modify any photo in my library and to further complicate things these photos (.JPG format) have an intermediate conversion to a (.cpt format)which are contained within my photo library folders. None of this bothers me since I have my photos on the ipod which is of great value to me.
Thanks for your efforts on my behalf, I will now let this rest and proceed to other new challenges in the ipod world.
Message was edited by: Bill of Fife -
I'm getting ready to partition my drive and install Windows. I've read that there are wifi and other problems with Windows 8.1. That I should use 8.0. Microsoft does not sell 8.0 anymore. They want you to buy 8.1. What should I do? Any help would be appreciated.
Read the Boot Camp Help first. Boot Camp does not yet support Windows 8.1 http://windows.microsoft.com/en-US/windows-8/system-requirements. If you insist on installing 8.1 use a virtual machine like parallels, Fusion, or VirtualBox.
http://www.apple.com/support/bootcamp/ -
"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.
-
N8 having problem with e-mail that I can´t delete
I sent an e-mail with a few pictures and I think it was too many pictures since it comes up that it can´t send the e-mail. I want to know how I can delete that e-mail and how to make my phone try to send it every time I am connected to internet. Also when it tries, the phone gets very very slow and sometimes freezes totally.
Should it not be a folder where mails are? And I don´t mean sms messages.Did you try "rebuild mailbox?"
fred -
I'm having problems with the opening frame and can't find a way to deal with it.
When I open a file, the full Illustrator frame changes from maximum to a smaller frame. Why? How can I set the program to stay at a full frame and not have to resize the Illustrator every time I open a file?
Thanx Harron, I thought to myself that I was either going to mess up somewhere and get lost or just screw up my settings, but I followed the instructions you gave and it worked perfect.
Thanx again,
Sean -
HT201210 Having problems with restoring my iphone 3g can anyone help?
When I am trying to restore my iPhone 3g iTunes first states that an iphone has been detected in 'recovery mode' so I click ok, then it starts restoring the iPhone and before it is complete a pop-up box comes up and says unknown error (1015)
Can anybody help??That error almost always indicates your phone was jailbroken.
If that's the case, you can't get help here. Try google or the hacking community.
If you are absolutely positive that your phone was not jailbroken or hacked, and that you are not attempting to downgrade iOS, then you have a hardware failure. -
I am having problems with iChat after installing Lion, can anyone help?
I installed Lion this week after I installed everything seemed to be working great. However, if I open iChat and then log in and log out it will not let me log back into iChat
Try logging on to AIM on port 443 rather than port 5190.
Go to IChat in the menu bar > Preferences > Accounts.
Log out of AIM and then use the Server Settings tab
Set the port to 443(press return/enter(you might have to tick and untick SSL for 443 to stick)).
Log back in again. -
Anytime I enter what I'm looking for in the search engine and click on a link, it goes through multiple web addresses until it takes me to an indirect page, and the first few webpages on the link that appear during the loading process are the same. I actually don't know what those websites are though.
Sounds like you have some search redirect Malware or a Rootkit.
Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
SuperAntispyware - [http://www.superantispyware.com/] <br />
AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
Also, if you have a search engine re-direct problem, see this:<br />
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: <br />
[http://www.spywarewarrior.com/index.php] <br />
[http://forum.aumha.org/] <br />
[http://www.spywareinfoforum.com/] <br />
[http://bleepingcomputer.com] -
I am having problems with my home wifi.
This is my second iphone5s. I have been having problems with the wifi. I can connect to the wifi for a couple days but all of a sudden it'll disconnect and I will try to access it again but it'll ask for a user name and password and it isn't my routers problem. I know it's not my wifis problem because my brothers wifi works perfectly well on his phone.
This is my second iphone5s. I have been having problems with the wifi. I can connect to the wifi for a couple days but all of a sudden it'll disconnect and I will try to access it again but it'll ask for a user name and password and it isn't my routers problem. I know it's not my wifis problem because my brothers wifi works perfectly well on his phone.
-
Still having problems with VPN access
Hello!
I am having problems with my VPN clients getting access to the networks over a MPLS infrastruture. I can reach these resources form my Core network (172.17.1.0/24) and my Wifi (172.17.100.0/24) but not from my VPN network (172.17.200.0/24). From the VPN I can reach the Wifi network (which is behind a router) and the rule that allows that also allows access to the other networks but for some reason it is not working.
When I ping inside the core network from VPN I can connect and get responses. When I ping to the Wifi network, I can get responses and connect to resources there. A tracert to the wifi network shows it hitting the core switch (a 3750 stack) @ 172.17.1.1, then the Wifi router (172.17.1.3) and then the host. A tracert to a resource on the MPLS network from the VPN shows a single entry (the destination host) and then 29 time outs but will not ping that resource nor connect.
I've posted all the info I can think of below. Any help appreciated.
*** Here is a tracert from a core network machine to the resource we need on the MPLS:
C:\Windows\system32>tracert 10.2.0.125
Tracing route to **************** [10.2.0.125]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 172.17.1.1
2 1 ms <1 ms <1 ms 172.17.1.10
3 5 ms 5 ms 5 ms 192.168.0.13
4 31 ms 30 ms 31 ms 192.168.0.5
5 29 ms 30 ms 29 ms 192.168.0.6
6 29 ms 29 ms 29 ms 192.168.20.4
7 29 ms 29 ms 29 ms RV-TPA-CRMPROD [10.2.0.125]
Trace complete.
172.17.1.10 is the mpls router.
**** Here is the routing table (sh ip route) from the 3750 @ 172.17.1.1
Gateway of last resort is 172.17.1.2 to network 0.0.0.0
S 192.168.30.0/24 [1/0] via 172.17.1.10
172.17.0.0/24 is subnetted, 3 subnets
S 172.17.200.0 [1/0] via 172.17.1.2
C 172.17.1.0 is directly connected, Vlan20
S 172.17.100.0 [1/0] via 172.17.1.3
172.18.0.0/24 is subnetted, 1 subnets
S 172.18.1.0 [1/0] via 172.17.1.10
S 192.168.11.0/24 [1/0] via 172.17.1.10
10.0.0.0/8 is variably subnetted, 4 subnets, 2 masks
S 10.2.0.0/24 [1/0] via 172.17.1.10
S 10.10.10.0/24 [1/0] via 172.17.1.10
S 10.20.0.0/24 [1/0] via 172.17.1.10
S 10.3.0.128/25 [1/0] via 172.17.1.10
S 192.168.1.0/24 [1/0] via 172.17.1.10
S* 0.0.0.0/0 [1/0] via 172.17.1.2
*** Here is the firewall config (5510):
ASA Version 8.4(1)
hostname RVGW
domain-name ************
enable password b5aqRk/6.KRmypWW encrypted
passwd 1ems91jznlfZHhfU encrypted
names
interface Ethernet0/0
nameif Outside
security-level 10
ip address 5.29.79.10 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 172.17.1.2 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
nameif management
security-level 100
ip address 172.19.1.1 255.255.255.0
management-only
banner login RedV GW
ftp mode passive
dns server-group DefaultDNS
domain-name RedVector.com
same-security-traffic permit inter-interface
same-security-traffic permit intra-interface
object network WiFi
subnet 172.17.100.0 255.255.255.0
description WiFi
object network inside-net
subnet 172.17.1.0 255.255.255.0
object network NOSPAM
host 172.17.1.60
object network BH2
host 172.17.1.60
object network EX2
host 172.17.1.61
description Internal Exchange / Outbound SMTP
object network Mail2
host 5.29.79.11
description Ext EX2
object network NETWORK_OBJ_172.17.1.240_28
subnet 172.17.1.240 255.255.255.240
object network NETWORK_OBJ_172.17.200.0_24
subnet 172.17.200.0 255.255.255.0
object network VPN-CLIENT
subnet 172.17.200.0 255.255.255.0
object-group service DM_INLINE_TCP_1 tcp
port-object eq www
port-object eq https
object-group network DM_INLINE_NETWORK_1
network-object object BH2
network-object object NOSPAM
object-group network VPN-CLIENT-PAT-SOURCE
description VPN-CLIENT-PAT-SOURCE
network-object object VPN-CLIENT
object-group network LAN-NETWORKS
network-object 10.10.10.0 255.255.255.0
network-object 10.2.0.0 255.255.255.0
network-object 10.3.0.0 255.255.255.0
network-object 172.17.100.0 255.255.255.0
network-object 172.18.1.0 255.255.255.0
network-object 192.168.1.0 255.255.255.0
network-object 192.168.11.0 255.255.255.0
network-object 192.168.30.0 255.255.255.0
object-group network VPN-POOL
network-object 172.17.200.0 255.255.255.0
object-group protocol DM_INLINE_PROTOCOL_1
protocol-object ip
protocol-object icmp
access-list Outside_access_in extended permit tcp any object-group DM_INLINE_NETWORK_1 eq smtp
access-list Outside_access_in extended permit tcp any object BH2 object-group DM_INLINE_TCP_1
access-list global_mpc extended permit ip any any
access-list Inside_access_in extended permit object-group DM_INLINE_PROTOCOL_1 any any
pager lines 24
logging enable
logging asdm informational
no logging message 106015
no logging message 313001
no logging message 313008
no logging message 106023
no logging message 710003
no logging message 106100
no logging message 302015
no logging message 302014
no logging message 302013
no logging message 302018
no logging message 302017
no logging message 302016
no logging message 302021
no logging message 302020
flow-export destination Inside 172.17.1.52 9996
mtu Outside 1500
mtu Inside 1500
mtu management 1500
ip local pool VPN 172.17.1.240-172.17.1.250 mask 255.255.255.0
ip local pool VPN2 172.17.200.100-172.17.200.200 mask 255.255.255.0
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
nat (Inside,Outside) source static EX2 Mail2
nat (Inside,Outside) source static any any destination static NETWORK_OBJ_172.17.1.240_28 NETWORK_OBJ_172.17.1.240_28
nat (Inside,Outside) source static any any destination static NETWORK_OBJ_172.17.200.0_24 NETWORK_OBJ_172.17.200.0_24
nat (Inside,Outside) source static inside-net inside-net destination static NETWORK_OBJ_172.17.1.240_28 NETWORK_OBJ_172.17.1.240_28
nat (Inside,Outside) source static LAN-NETWORKS LAN-NETWORKS destination static VPN-POOL VPN-POOL
object network inside-net
nat (Inside,Outside) dynamic interface
object network NOSPAM
nat (Inside,Outside) static 5.29.79.12
nat (Outside,Outside) after-auto source dynamic VPN-CLIENT-PAT-SOURCE interface
access-group Outside_access_in in interface Outside
access-group Inside_access_in in interface Inside
route Outside 0.0.0.0 0.0.0.0 5.29.79.9 1
route Inside 10.2.0.0 255.255.255.0 172.17.1.1 1
route Inside 10.3.0.0 255.255.255.128 172.17.1.1 1
route Inside 10.10.10.0 255.255.255.0 172.17.1.1 1
route Inside 172.17.100.0 255.255.255.0 172.17.1.3 1
route Inside 172.18.1.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.1.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.11.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.30.0 255.255.255.0 172.17.1.1 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server RedVec protocol ldap
aaa-server RedVec (Inside) host 172.17.1.41
ldap-base-dn DC=adrs1,DC=net
ldap-group-base-dn DC=adrs,DC=net
ldap-scope subtree
ldap-naming-attribute sAMAccountName
ldap-login-password *****
ldap-login-dn CN=Hanna\, Roger,OU=Humans,OU=WPLAdministrator,DC=adrs1,DC=net
server-type microsoft
aaa authentication ssh console LOCAL
http server enable
http 192.168.1.0 255.255.255.0 management
http 172.17.1.0 255.255.255.0 Inside
http 24.32.208.223 255.255.255.255 Outside
snmp-server host Inside 172.17.1.52 community *****
snmp-server location Server Room 3010
snmp-server contact Roger Hanna
snmp-server community *****
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map Outside_map interface Outside
crypto ikev1 enable Outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto ikev1 policy 30
authentication crack
encryption 3des
hash sha
group 2
lifetime 86400
telnet 172.17.1.0 255.255.255.0 Inside
telnet timeout 5
ssh 172.17.1.0 255.255.255.0 Inside
ssh timeout 5
console timeout 0
dhcpd address 172.17.1.100-172.17.1.200 Inside
dhcpd dns 172.17.1.41 172.17.1.42 interface Inside
dhcpd lease 100000 interface Inside
dhcpd domain adrs1.net interface Inside
threat-detection basic-threat
threat-detection statistics
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
webvpn
group-policy RedV internal
group-policy RedV attributes
wins-server value 172.17.1.41
dns-server value 172.17.1.41 172.17.1.42
vpn-tunnel-protocol ikev1
default-domain value ADRS1.NET
group-policy RedV_1 internal
group-policy RedV_1 attributes
wins-server value 172.17.1.41
dns-server value 172.17.1.41 172.17.1.42
vpn-tunnel-protocol ikev1
split-tunnel-policy tunnelspecified
default-domain value adrs1.net
username rparker password FnbvAdOZxk4r40E5 encrypted privilege 15
username rparker attributes
vpn-group-policy RedV
username mhale password 2reWKpsLC5em3o1P encrypted privilege 0
username mhale attributes
vpn-group-policy RedV
username dcoletto password g53yRiEqpcYkSyYS encrypted privilege 0
username dcoletto attributes
vpn-group-policy RedV
username rhanna password Pd3E3vqnGmV84Ds2 encrypted privilege 15
username rhanna attributes
vpn-group-policy RedV
tunnel-group RedV type remote-access
tunnel-group RedV general-attributes
address-pool VPN2
authentication-server-group RedVec
default-group-policy RedV
tunnel-group RedV ipsec-attributes
ikev1 pre-shared-key *****
class-map global-class
match access-list global_mpc
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
class global-class
flow-export event-type all destination 172.17.1.52
service-policy global_policy global
prompt hostname context
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
hpm topN enable
Cryptochecksum:202ad58ba009fb24cbd119ed6d7237a9Hi Roger,
I bet you already checked it, but does the MPLS end router has route to VPN client subnet 172.17.200.x (or default) pointing to core rtr)?
Also, if the MPLS link has any /30 subnet assigned, you may need to include that as well in Object group LAN-NETWORKS.
Thx
MS -
Im having problems with my safari Web browser to opening/viewing pdf files.
Im having problems with my safari Web browser to opening/viewing pdf files. I installed the 8.1.2 version But then when I click to open any PDF it says that Adobe PDF Viewer cannot find a compatible Adobe Acrobat or Adobe Reader to view this PDF. Please select one.
i can see the adobe reader but can not select it .did you find a solution to this? my safari history is full of
explicit sites that i have not visited. i see a lot of info on how to remove it, but none on how to figure out how they got there.
Maybe you are looking for
-
Difference between constructor & Methods if any ?
In the below code I use the constructor ConstructorShirt1('M') to pass the value of M to the class ConstructorShirt1, but why do we have to do this, instead can we not just use a method and write the same thing in a method. class ConstructorShirt1Tes
-
Excise Invoice printout at Depot
I am doing Stock Transfers from Depot to Depot with Shipping. After creating Excise Invoice in J1IJ, I am doing Proforma Billing for STO, but I am not able to get the Excise values in the Print out along with Moving Average Price from supplying Depot
-
Hi, what is event handler.what is the main difference between event handler and adapter.can we develop our own event handler?
-
The box in my Photoshop Elements, which shows the size and type of brushes, has shrunk to one unreadable line. How can I expand this box to its original size? I have tried dragging it open but nothing happens and none of the tool boxes appear to give
-
Dear All; I know that IDES does not have SAP Best Practices . Do you know if it is possible to upload SAP Best Preactices into IDES. are there rest restrictions on this. if it is possible then how can i do this? Best Regards ~Amal Aloun