HT204088 My purchases in iTunes on my iPad will not recognize my account balance in my desk top so purchases are put on my credit card. How do I use my account from my iPad?

iPad does not recognize my iTunes account balance

Thank you for your advice. I followed your directions, but came up with the same results. However, I did discover that whenever I open up the iPhoto Library that is already existing on my MacBook a certain set of pictures shows up. But then when I open up the iPhoto Library from the Hard drive another set of pictures shows up. BUT not ALL of my pictures are showing up on the iPhoto Library from the hard drive. At least the last two years of pictures are not showing up?! Actually, it appears that all the pictures are there from when I started using iPhoto about 5 years ago up until around the time that I got my iMac desktop computer and started using that (2 years ago). I have noticed that more recent videos I have made are showing up in a folder on the hard drive, but will not appear when I open up iMovie?! Any ideas on how to access my pictures from the last 2 years off of the hard drive???

Similar Messages

ITunes 11.1.4 will not recognize iPhone, iPad after Dell BIOS update

I suspect the problems everyone is having are related to the BIOS. I am running a Dell XPS i7-3770 CPU @ 3.40 GHz 3.4 GHz with 24 GB RAM, 64 bit OS x64 based processor. OS is Windows 8.1
I just updated my BIOS as suggested by Dell. Now iTunes 11.1.4 will not recognize my iPhone or iPad.
My computer accesses the iPhone or iPad, but iTunes does not recognize them.
This was not a problem prior to updating BIOS.
Is there a fix or patch?
I have to sync my devices for work.
Please no baby-steps replies. Have tried everything including removing devices from device manager and reconnecting to force driver update and try to force iTunes recognition. None of that works.
Thanks!

Here is the fix from Waldo-E3 elsewhere in this forum.
Like I said, no baby steps answers please!
Kudos to Waldo-E3!
RESOLVED...
Found these steps posted elsewhere by another and the solution worked for me...
1. Go to Windows 8.1 Control Panel.
2. Go to Hardware and Sound; Devices and Printers; Unspecified (look for Apple Mobile Device USB Driver)
3. Right-click, then select properties on the menu list.
4. Select the "Hardware" tab at the top When the properties dialog box opens, once more select properties on the lower right hand button.
5. Under the "Driver" tab menu, the update driver button will be grey and unselectable here. So you need to select and click "Change Settings" button located near the lower left corner.
6. Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
7. Select "Update Driver".
8. Select and click "Browse my computer for driver software".
9. For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
10. Click Next, and let the driver re-install.
11. iTunes 11.1.4.62 should open automatically if your iphone is connected already

My iPad will not recognize my password

My iPad will not recognize my password.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My ipad will not recognize my home wireless

my ipad will not recognize my home wireless

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1449 I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices

I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please

The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google.

When I try to log on to Facebook, My iPad will not recognize my password, and I get an error code 190. What is it and why do I get it?

When I try to log onto Facebook, my iPad will not recognize my password, and I get an error code 190, but I can log on on my HP desktop. What is code 190, and why do I get it?

I was using the FB app that came with the iPad. What I eventually did was.
1. Held down both home key and on-off button until iPad shut down, then rebooted.
2. Uninstalled FB app.
3. Went to App Store and re-installed FB app.
The iPad had numerous problems. My son saw my plea on FB as I was accessing it through my HP computer, and he walked me through it. While he was at it, he taught me how to disconnect auto-correct. I am not certain that I want to keep that off, but everything is working the way it is supposed to the way it was in the beginning.
I am curious, though, as to what ears to the problem in the first place. After checking various sites, it seems that a code 190 has to do with windows not Apple.
But thank you for the response.

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

I do not have a credit card how can I use the App Store from Belize

I do not have a credit card how can I use the App Store from Belize

iTunes gift cards.

Downloaded new iTunes and now it will not recognize my iPhone or iPad

I just installed the latest version of iTunes yesterday. Now it will not recognize neither my iPhone nor my iPad. Is there a fix coming for this?? I can see from the comments that numerous other folks are having the exact same issue.

http://support.apple.com/kb/TS1538
Going to venture a guess your Apple Mobile Device service isn't started.

My new iPad will not recognize wi-fi password

I have a new iPad and it will not recognize my password to get connected.

The password should be listed on the side of your modem/router,
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a Brother HL4570CDW printer and is suppose to support AirPrint but my iPad will not recognize it...what can I do to correct this?

Why will my iPad 2 not recognize a Brother HL4570CDW printer that supports airprint capabilites? Is the problem with the printer or the iPad?

You may need to update the firmware of your printer from the Brother site.

How do I reset my incoming mail. I had virus on AOL account and had to change passwords. iPad will not recognize it now.

I Recently got virus on an AOL account that pushes to my ipad. I had to reset my password. I have changed the password on my iPad but it will not recognize it. I keep getting message that username or password is incorrect. I have powered off and back on several times. Any suggestions

Did you check the outgoing mail server setting? Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

ITunes 11.1.3 will not recognize Ipad1

My Ipad 1 is working perfectly and my computer with Windows 8.1 recognizes it when I connect it through the USB port. However, since ITunes was updated to 11.1.2 and now with 11.1.3, ITunes will not recognize my Ipad and I am unable to sync anything. I checked the Ipad and the software is updated. I tried rebooting it as well as the computer, but nothing has worked.
I do hope this is not a way to force me to buy a new Ipad. Lord knows Apple is brilliant with planned obsolesence, but this would be taking it way too far.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

ITunes on Mac Mini will not recognize 5s

I dont know what the issuse is. I have tried to sync over wireless and also plugged in and no luck. My iTunes will not recognize my iPhone 5s. It sees my ipad just fine but not my phone.
Both the iOS, Mini OS and iTunes are the latest versions.
Once in a while the phone when plugged in asks if the computer is

Hello,
Whew, not much to go on, but...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when trying to attach it.

HT204088 My purchases in iTunes on my iPad will not recognize my account balance in my desk top so purchases are put on my credit card. How do I use my account from my iPad?

Similar Messages

Maybe you are looking for