HT204088 Need help with in app purchase

I spent $60 on an app called clash of clans and did not get the gems

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HOW DO YOU GUYS DEAL WITH APPLE.. SO CONFUSING...NEED HELP WITH SPECS FOR PURCHASE OF IMAC 21.5

    Hi guys, been reading your forums, blogposts, etc and am getting more confused.  I'm just a video girl trying to produce meaningful content through web videos for small to mid sized businesses and want to come over from the dark side. 
    Good news,, I dont need a super giant system,  I do simple editing for web videos, minimal graphics, no motion graphics, no animation etc. currently using CS4, will probably end up with 5.5.
    I want to get imac 21.5 or 27 if i have to..  So here's the question we all have,,, what do I really need besides an Apple fairy godmother to figure this crazy stuff out?????
    I want to be able to have firewire add on, but the rest is what I need help with.   So i've been looking at cs6 specs, even though im not there yet, eventually will be,, so just need to run cs4 now and build from there.  I also want to eventually move to final cut down the road so I want imac able to upgrade to final cut.
    WHAT DO I REALLY NEED MINIMALLY FOR NOW?  WHAT CAN I GET LATER IF i CHOOSE TO DO MORE AND NEED MORE POWER?
    cs6:
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8, v10.7, or v10.8**
    4GB of RAM (8GB recommended)
    4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    Additional disk space required for preview files and other working files (10GB recommended)
    1280x900 display
    7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
    OpenGL 2.0–capable system
    DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
    QuickTime 7.6.6 software required for QuickTime features
    Optional: Adobe-certified GPU card for GPU-accelerated performance
    Any responses would be great.  I know you guys are busy answering the really high end tech questions

    All the current iMac models (both 21.5" and 27" with OS X Mt. Lion 10.8) will run CS4, 5.5 and 6 just fine.  They will also run Final Cut Pro X just fine.  Ditto for most any application you may want to use.
    Below are some notes (specific to your apparent requirements) that may help you with your purchase decision:
    Notes on purchasing a 21.5" iMac
    All 21.5" iMacs come with 8GB RAM but you cannot add more later.  I strongly suggest getting the maximum RAM (16GB) when you order the iMac.
    The basic hard drive is a 1TB 5400rpm drive.  It will work fine with Adobe CS but you will probably want the added speed of the optional 1TB Fusion drive for better performance. Some people will recommend/argue for one of the optional SSD drives instead, but they are very expensive and still only come in relatively small capacities - I don't recommend the SSD drives.  Get the Fusion drive and spend any extra money on a good external hard drive for backup and/or extra storage instead of an SSD.
    Notes on purchasing a 27" iMac
    All 27" iMacs come with 8GB RAM and you can add more later, up to 32GB
    The basic hard drive is a 1TB 7200rpm drive - it will be fine with Adobe CS.  There are upgrade options to a 3TB 7200rpm drive or a 1TB or 3TB fusion drive - these will be fine also.  There are also SSD drive options, but I do not recommend them. (Same comments as above.)
    Notes on all the current iMacs
    iMacs no longer come with built-in CD/DVD drives.  If you need one, you will need to purchase the Apple Superdrive accessory drive ($79)
    All of the iMac graphic processors (GPU's) are compatible with Adobe CS 4, 5.5, 6
    It is very difficult to impossible to change or upgrade the hard drive later on, so don't buy low-end thinking you can add a better internal hard drive later.
    Be aware that Macs always come with the latest (most recent) version of OS X.  And OS X Mavericks (10.9) is due to be released soon (in the next month or two).  There is no guarantee that the older Adobe CS 4 or 5.5 versions will run on OS X Mavericks.  If you cannot upgrade to CS 6 in the near future, you may want to purchase now rather than after OS X Mavericks is released.
    For what it's worth, I'd recommend the 27" iMac if your budget can afford it.  You will appreciate the larger screen size and added capabilities over the years you will use the computer.

  • Newbie needs help with Flex app

    Hi there. I am very new to Flex and also fairly new to
    programming although I do have a little experience.
    I am trying to create an app which stores code snippets or
    common text I tend to use every day in my documents and emails.
    So basically I need help on a design level. I can refer to
    the developer's manual for exact instructions for commands, but I
    need to know what to code first.
    The app will consist of:
    -a tree directory structure where I can create groups.
    -There will be a basic text editor where I input all my data,
    basic text formatting options (font, bullets etc) would be a bonus.
    -A search function
    -Finally it will ideally allow multiple client apps write to
    a central database file over a network
    Can anyone suggest how I should approach such a project?
    Or are there any tutorials / source files which demonstrate
    each bullet point?
    thanks.

    Hey jono,
    I'm new too. But I think I might know the right components.
    If you google any of these + flex 3 you should get some
    decent documentation
    tree - advanced dataGrid component
    basic text editor - rich text editor component
    search function - well, you're gonna need to read up on
    arrays, and arraycollection. Once you get that stuff working, you
    can write up a function to search for a string in an array.
    network functionality - HTTPService, you can dump the
    datagrid into a database, and have it load the database when you
    open up the application.
    Give these things a shot, tutorials / sources will come with
    the google searches.

  • Can someone help,  with in app purchase ?

    so i play clash of clans, and i bought a couple gem bags, in-app purchase with a gift card $30 was all good then i bought a couple more and got the gems with my credit card, i must of pressed it twice or something but cancled it and didnt complete the purchase now there is two ''unpaid bills'' which i never actually bought and also didnt get the gems....

    Try here:
    https://getsupport.apple.com/Issues.action

  • Need Help with Older iTunes Purchases!

    I purchased some music about a year ago in iTunes. I recently got a MacBook Pro, and when I signed into the iTunes Store, I accidentally told iTunes not to download my old purchases. Now, I can't seem to get them! What can I do about this?

    iTunes would not have downloaded old purchases, ones you already successfully download. You get only one completed download per purchase. You'll need to transfer those previous purchases from your old computer. See:
    iTunes for Mac: How to copy purchases between authorized computers
    Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
    How to use your iPod to move your music to a new computer
    If you have items that you purchased from the iTunes Store on your old system and you won't be using that system once you move the content, don't forget to deauthorize the system before you dispose of it.

  • Need help with installing app.

    I need help installing .jar file on my Droid phone.

    Oh, man, the last time I heard of a .JAR file was on a Motorola Razr!
    That ain't goin' on a Droid....
    Unless you have some more context to share about this.....
    Geri O

  • I need help with an app game purchase

    I recently added 20$ to my account with 2 10$ Itunes cards. I play the app called clash of clans, in the game you can buy things with itunes, I tried to make a purchase for 19.99 when there is just about 21 $ in my itunes and it's telling me I have insufficient funds. This is odd becusee a couple days ago I did the same thing with the itunes card but now I'm getting this error. I checked my itunes again and I have the money, please help!

    What country are you in ? If you are in the US then does your state's sales tax take it over what you have on your account ?

  • I need help with downloading apps?

    I got an iPad 2 today and I entered all my details in and also my bank details in, but then it's saying to me to enter 'security code' in? And I don't know what it is. I have realised that a lot of people are having this problem and it obviously needs to be sorted? Please help me?????

    Thanks for your responses but when I go on app store and then on featured, I press 'free app' and then it says 'install app' and then I click on 'use existing apple id' - so then I enter my username and password, then all my bank details ans everything else, there all correct but then it comes up with... 'your payment method was declined, please enter another payment method' - all I want is FREE apps, no paid ones? Is there anyway I could get around this? - I have noticed a lot of people are having this problem HELPPPPP lol x

  • Need help with Java app for user input 5 numbers, remove dups, etc.

    I'm new to Java (only a few weeks under my belt) and struggling with an application. The project is to write an app that inputs 5 numbers between 10 and 100, not allowing duplicates, and displaying each correct number entered, using the smallest possible array to solve the problem. Output example:
    Please enter a number: 45
    Number stored.
    45
    Please enter a number: 54
    Number stored.
    45 54
    Please enter a number: 33
    Number stored.
    45 54 33
    etc.
    I've been working on this project for days, re-read the book chapter multiple times (unfortunately, the book doesn't have this type of problem as an example to steer you in the relatively general direction) and am proud that I've gotten this far. My problems are 1) I can only get one item number to input rather than a running list of the 5 values, 2) I can't figure out how to check for duplicate numbers. Any help is appreciated.
    My code is as follows:
    import java.util.Scanner; // program uses class Scanner
    public class Array
         public static void main( String args[] )
          // create Scanner to obtain input from command window
              Scanner input = new Scanner( System.in);
          // declare variables
             int array[] = new int[ 5 ]; // declare array named array
             int inputNumbers = 0; // numbers entered
          while( inputNumbers < array.length )
              // prompt for user to input a number
                System.out.print( "Please enter a number: " );
                      int numberInput = input.nextInt();
              // validate the input
                 if (numberInput >=10 && numberInput <=100)
                       System.out.println("Number stored.");
                     else
                       System.out.println("Invalid number.  Please enter a number within range.");
              // checks to see if this number already exists
                    boolean number = false;
              // display array values
              for ( int counter = 0; counter < array.length; counter++ )
                 array[ counter ] = numberInput;
              // display array values
                 System.out.printf( "%d\n", array[ inputNumbers ] );
                   // increment number of entered numbers
                inputNumbers++;
    } // end close Array

    Yikes, there is a much better way to go about this that is probably within what you have already learned, but since you are a student and this is how you started, let's just concentrate on fixing what you got.
    First, as already noted by another poster, your formatting is really bad. Formatting is really important because it makes the code much more readable for you and anyone who comes along to help you or use your code. And I second that posters comment that brackets should always be used, especially for beginner programmers. Unfortunately beginner programmers often get stuck thinking that less lines of code equals better program, this is not true; even though better programmers often use far less lines of code.
                             // validate the input
       if (numberInput >=10 && numberInput <=100)
              System.out.println("Number stored.");
      else
                   System.out.println("Invalid number.  Please enter a number within range."); Note the above as you have it.
                         // validate the input
                         if (numberInput >=10 && numberInput <=100)
                              System.out.println("Number stored.");
                         else
                              System.out.println("Invalid number.  Please enter a number within range."); Note how much more readable just correct indentation makes.
                         // validate the input
                         if (numberInput >=10 && numberInput <=100) {
                              System.out.println("Number stored.");
                         else {
                              System.out.println("Invalid number.  Please enter a number within range.");
                         } Note how it should be coded for a beginner coder.
    Now that it is readable, exam your code and think about what you are doing here. Do you really want to print "Number Stored" before you checked to ensure it is not a dupe? That could lead to some really confused and frustrated users, and since the main user of your program will be your teacher, that could be unhealthy for your GPA.
    Since I am not here to do your homework for you, I will just give you some advice, you only need one if statement to do this correctly, you must drop the else and fix the if. I tell you this, because as a former educator i know the first thing running through beginners minds in this situation is to just make the if statement empty, but this is a big no no and even if you do trick it into working your teacher will not be fooled nor impressed and again your GPA will suffer.
    As for the rest, you do need a for loop inside your while loop, but not where or how you have it. Inside the while loop the for loop should be used for checking for dupes, not for overwriting every entry in the array as you currently have it set up to do. And certainly not for printing every element of the array each time a new element is added as your comments lead me to suspect you were trying to do, that would get real annoying really fast again resulting in abuse of your GPA. Printing the array should be in its own for loop after the while loop, or even better in its own method.
    As for how to check for dupes, well, you obviously at least somewhat understand loops and if statements, thus you have all the tools needed, so where is the problem?
    JSG

  • Need Help on My App Purchase

    Hello all,
    I purchased the 'Tarot Card Reader - Easy and Quick Method .... ' Application by SRID Games via Appwold on August 20th (order number 12156770).
    While I was in the downloading process, my connection suddenly went off hence the process failed.
    Afterwards, when I was trying to download the app once again, I found out that the app was already listed under 'uninstalled' category in MyWorld. As I clicked it to reinstall, I couldn't find the 'reinstall' button.
    Can you please help me with this case as I had already paid for the app and consulted the developer. He/she then told me to ask Blackberry App Help.
    Kind Regards,
    Reco
    PS. If you don't mind, please do answer me via email directly as I'm not that often opening the forum. Thx
    Solved!
    Go to Solution.

    Hi recognara
    Welcome to the Community
    Try it and see if your Problem Resolves :
    Open App World - Go to My World - Then While pressing and holding the ALT key, type RST.
    App World will Close.
    Then Perform a battery pull restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.
    Again Open App World and see if Reinstall Option is there or not
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Need help with Mac Pro purchasing decision

    I've read preliminary reviews on the new Mac Pro, and I'm ready to upgrade my current Mac Pro (which is Dual 2.4 Ghz Quad-core with 32 GB RAM).  But I'm going through some major turmoil in the decision.  My current Mac Pro, aged as it may be, has been good to me, and when it needed upgrading, it was so easy to do.  I installed an additional two internal hard disks, giving the Mac Pro 3 TBs of internal storage.  RAM upgrade was a breeze, and when the graphics card went out, I was able to buy and install a replacement without a hiccup. 
    I love the low profile of the new Mac Pro, albeit I'll still be putting it on the floor - I don't like having my desktop computer in my desk work area.  And it looks like upgrading the RAM in the new Mac Pro is pretty simple (although horribly expensive).  I would require a CD/DVD drive, so that becomes a piece of "stuff" I have to clutter my work are with.  However, most importantly, the internal storage issue, FOR ME, is huge.  Without the ability to add internal drives, getting the 1TB flash storage is a must, but sooooooo expensive.  AND.. I still need additional storage (more than half of my current 3 TBs is in use).
    Moreover, the whole lack of upgradability has me concerned that the new Mac Pro may disappear like the G4 Cube.  I haven't seen any rave reviews of the new Mac Pro overall.
    But I need to upgrade.
    I have configured a new Mac Pro on the Apple Store about 100 times now, but never making the purchase for all of the above reasons, as well as the $5K price tag that it keeps ending up at.   I even started looking at refurbished Mac Pros (newer than mine, but the same old huge silver case).  The advantage is that it's upgradeable, and I won't end up with an optical drive or external hard drives cluttering my desk space. 
    The truth is, every time I go to buy, either a new Mac Pro, or a refurbished one, I hit a wall.  I'm walking the fence, wondering if I should walk it until a newer Mac Pro shows up with more expandability options (although it seems unlikely since Apple's direction seems to be form over function). 
    The new Mac Pro has been out for awhile, so I am looking for feedback from people who are kind of in my shoes, but already bit the bullet.  I don't want to encourage replies of regret, but I also would prefer the truth over grandiose reviews simply to justify making the leap (and dropping some huge bills).  It happens... "I just spent 5 grande, I better **** well love it, and I'll make sure everyone else thinks I do!"   ;-)
    Please share your experiences.  How have you gotten around the lack of upgradeability on the internal storage?  I have had bad experiences with external drives in the past.  Firewire drives were fast and furious, but the were not as reliable as internal drives.  USB drives lag, and that dreaded spin up time every time the Mac OS does something that wakes up all the drives, even if the external drives weren't actually being accessed (never had that problem with Firewire drives, maybe because they were always spun up?).
    Anyway, I don't want my buyer's pain to turn into buyer's remorse, so I appreciate all the wisdom any of you would be willing to share.
    Thanks,
    Bill

    I'll offer my comments although there are others much better qualified to answer than I am.
    First, the reason I bought the machine that I got was that I found an "open box" deal at a local retailer and got a substantial discount from the normal list price. Otherwise, I might not have gone to the nMP quite as quickly as I did. Regarding ram and the ssd drive, both of these can be upgraded at some later date if I find that is needed. The ram I will probably bump asap, filling the one empty slot with likely an 8gb OWC module.
    To run your VGA monitors, you will need 2 passive mini-display port to VGA adapters. You can buy these pretty much anywhere, the Apple ones are superb quality at a price but other options are out there. These will plug into 2 of the Thunderbolt ports on the nMP.
    Regarding cpu's and gpu's it gets a bit confusing. Basically right now it depends on the software that you are going to run. It is not likely coincidence that FCPX 10.1 came out basically at the same time as the nMP, as it really highlights full use of the multicore cpu's plus the dual fast gpu's. FCPX really screams on the nMP.
    Right now, it seems more video software is making optimum use of both the multicore cpu's and dual gpu's in the nMP. Other software, most notably photo software that should also benefit, is lagging behind. For instance (going only from memory) Adobe software is not very good at using multi-core cpu's nor does it use multiple gpu's either. You can find comparisons of running Photoshop filters on a 3.7ghz 4-core vs the (slower clock speed) 6 or 8 cores and the 4-core comes out close or even faster in some tests because Photoshop uses only a single core, which on the 4-core machine is faster.
    However, this is a pretty specific instance and generally buying the fastest cpu and gpu that you can afford is a good plan. Especially so for the gpu's as right now, the video may end up being the only component that does not end up with some sort of upgrade option in the foreseeable future.
    If I was going to order a system under the circumstances you have stated, the 6-core with the D500 gpu's sure looks like the sweet spot in the lineup, and probably money well spent. After I would probably upgrade the ssd next, since in order to upgrade it later you have to remove a perfectly good ssd since there is only one slot. Personally I am ok with the 256gb as my boot and system drive, since with Thunderbolt you have basically PCIe access to an external box that can have either Sata or PCIe expansion for whatever storage you can afford.
    As I said earlier, right now I am going cheap and using Apples Thunderbolt to firewire cable, which is allowing me to run my existing Lacie firewire drives in a daisy chain just as I did on the old MP.
    Upgrading the ram at purchase or later is your choice, there are certainly less expensive options but with only 4 slots you have to weigh the cost of discarding or trading in the original Apple ram when you decide to swap it out for bigger modules. Plus not all ram can be mixed and matched, you may have to remove all the existing ram in order to add just a single high capacity (16gb or larger) module.
    Again, hope I have helped more than adding to your confusion.

  • TS1424 Need help with netflix app over wifi on iphone 4

    I have iPhone 4 which is 3G.  I used the Netflix app on this phone. I recently got a new phone. I stopped the phone service and cell data plan to my iPhone 4. The netflix app still worked fine over wifi connection.  Suddenly, I am unable to connect to netflix.  I was going to try to remove and reinstall but I now cannot connect to iTunes store.  I found something that said I need to set up the phone to sync with wifi on iTunes, which I did.  synced again.  App still won't work and still cannot connect to iTunes store from phone.  My other iPhone 5 works fine but I need the netflix on the older iPhone 4 because of connection to tv.
    any ideas?????  I've tried signing out of netflix and back in on computer...  can't get in to Netflix app to even sign out then in.

    You can change the email address of an Apple ID without creating a new account. Apparently you didn't do this. You will need to Authorize the computer using the AppleID and password that the content was purchased with.
    Try connecting the phone, but DO NOT SYNC. Go to the iTunes File menu and choose Transfer Purchases. This should put the apps and music purchased with the old account into the iTunes library. Launch of of the songs and you should be prompted for the password to authorize that account.

  • Need help with Camera app

    Hello RIM support,
    I am a new owner of BB Playbook.  Everything seems to be working okay except camera app.  I can take a picture with it but nothing will show up in picture app.  According to the help video, the pictures taken by camera app should show up in picture app from the menu option.
    Please help.
    Thanks
    Kevin
    Solved!
    Go to Solution.

    Yes, your pictures taken with the Playbook camera certainly should show in the Pictures folder on the Playbook.
    Just for the heck of it, can you try turning your Playbook off and back on and check your Pictures app/folder again?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Need help with iPad app syncing in iTunes

    When I first connect iPad to iTunes, and select apps, all the apps on iPad display, but they are semi-transparent.
    When I uncheck sync, then only the apps that were installed originally show up, and are 'solid'.
    When I try to sync apps on my iPad, it shows these 'solid' icons only (less apps in iTunes than I have on the iPad) and warns I will lose apps not shown if I sync?!   That sounds more like a revert than a sync.  I do not want to revert, I want iTunes to update itself to show the list of apps I have purchased on the iPad.
    Anyone know how to get iTunes to show the apps I have on the iPad and let me sync them all to iTunes without losing what I purchased on the App Store through iPad?

    How could we help you?
    You did not even mention the name of the app.
    Contact the app maker and ask.

  • I need help with iAD/App development!

    So I released an app, and it went on sale yesterday on the App Store (free app: if you want it, the developer name is Abdulrahman Ahmad, and the game name is Space Defense), but I'm having some problems. When I was testing the app (on an iPhone, and on the xCode Simulator), the ads were working, and I was getting "You're iAD is configured correctly (or whatever the test ads say)" but now that the app has finally released, no ads are appearing (but iTunes Connect says that the ads are live?). Also, I released 2 different versions of the app (2 downloads, 1 was optimized for 5 inch screen, one for 3.5 in (just figured out how to make it one app, that'll be coming out in the update), and when I was looking at my iTunes Connect iAD portal, only 1 app was showing up to have adds (the 3.5 inch one doesn't have ads for some reason?):
    SO! Summery if I confused you:
    iAD was working in the testing phase of the app, but not showing up now(even though iTunes Connect says ads are live)?
    And 1 of my apps is not showing up in my iTunes Connect iAD terminal...
    Any and all help appreciated!
    Thanks in advance!

    RE: Nevermind, i guess it takes a day or so for ads to finally start showing, and i guess i forgot to check off iad compatibility with the second app!

Maybe you are looking for