HT204088 Need to have unauthorized purchases from my bank account reimbursed
My 7 year old son had made unauthorized app purchases on his new mini ipad without our permission. The total charges he illegally charged on my account is $164.97. Anything before December 28th is fine. We have a password on it so he's not able to do further purchases. How can I resolve to get reimbursed and remove the app from his ipad? I apologize for any inconvenience.
Date
Description
1/5/2014
APL*APPLE ITUNES STORE 866-712-7753 CAUS - $2.18
Date
Description
Debit
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$13.10
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$16.40
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/1/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$13.07
12/29/2013
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.88
12/28/2013
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.91
All purchases are considered final but you can try contacting iTunes support via this page and see if they will refund or credit you (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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ITunes keeps takeing unauthorized withdraws from my bank account. I have tried to figure out how to get my money back from the 4 unauthorized withdraws to my account. I cant figure out how to get there email address or how to initiate a live chat with them and there website has been no help to me. Can someone please tell me how I can get my money back
Thank youyou need to call apple support. All contact methods are listed here. http://support.apple.com/kb/HE57 good luck
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
<Edited by Host> -
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It sounds like you have a couple of purchases that you didnt make. I would check in your purchased history to verify these were purchased with your Apple ID with the following article:
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fayry wrote:
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