HT204088 Need to pay a balance using a prepaid gift card.

I have a prepaid gift card and iTunes will not accept it as a form of payment to pay a balance that I owe. Why won't they appect this card?

iTS quality has been horrendous this past month, but it's not the fault of the Advisor's, this was Apple's shots.
Now, standard gift cards (iTS family of stores) should work without a problem. It seems you are trying to use something else? Keep in mind you cant use a GIFT to pay for a GIFT.
If you say you have a balance that you owe, then it looks like you're probably standing in bad credit as it is with the iTS.

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