HT204088 Please help me how to cancel iTunes parchase

Please help me how to cancel an iTunes purchase

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

HT204088 please tell me how to cancel latest purchased order from app store

i pressed purchase Garmin Apps in App store but now i want to cancel this app.
please tell me how to cancel it.

All purchases are considered final - you can try contacting iTunes support, but they might not refund or credit your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes, please help me , how to know if my ipod is unloked or not to , I live in Brazil and I can't sync it with itunes

please, help me , how to know if my ipod is unloked or not , I live in Brazil and I can't sync my ipod with the itunes thanks.

What do you mean, "is it unlocked"? If your iPod has a screen lock set, it will be obvious from the iPod's screen. For issues with the iPod not appearing in iTunes, start which these troubleshooting steps:
http://support.apple.com/kb/TS1538
Regards.

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.

we have a same problem

For those who have problems RE: My iPhone 4 on connecting to my pc shows my friends name in the DIGITAL camera Drive..It dsiplays my correct name when I`m on iTunes..PLEASE HELP ME HOW DO I CHANGE THE NAME IN THE DIGITAL CAMERA DRIVE??

For those who have problems RE: My iPhone 4 connecting to my pc shows my friends name in the DIGITAL camera Drive..It dsiplays my correct name when I`m on iTunes..PLEASE HELP ME HOW DO I CHANGE THE NAME IN THE DIGITAL CAMERA DRIVE??
SOLUTION:
Iam pointing t0 windows7 os.
1) go to control panel
2) open hardware and sound
3) In that open Devices and printers
4)In that u can find Apple Iphone.
5) now right click on this --> Hardware --> Properties --> General --> Uninstall --> ok.
6) now unplug and plug in ur iphone again.There u go u iphone name changes to its original name.

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

TS1389 I am trying to authorise a new computer. The Apple instructions are to select Authorise this computer from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

I am trying to authorise a new computer. Apple's instructions are to select "Authorise this computer" from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex

TS3694 i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

From the article which you posted your question from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

HT1918 how to cancel itunes match

How do I cancel this? I emailed this useless **** at apple and she gave me the wrong ansewer. I already did put no renew of itunes match.
anyone know how to cancel this?
Hello Ari,
Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
To turn off Auto-Renew for iTunes Match, follow these steps:
1) Open iTunes.
2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
3) Enter your iTunes Store account name and password, then click Sign In.
4) Go to the Store menu again, Choose Store > View My Account.
5) Enter your account name and password a second time, then click View Account.
You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
For more information about iTunes Match, visit:
http://www.apple.com/icloud/features/
http://www.apple.com/itunes/whats-new/
I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
Sincerely,
Lisa
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww
Thank you for allowing me the opportunity to assist you.
First Name : ari
Last Name : newman
Email : [email protected]
Apple ID (Optional) : [email protected]
Lang_Country : en_AU
Product : iTunes Store
Support Subject : Purchases, Billing & Redemption
Sub Issue : itunes match
GCRM Case ID : 413932684
See additional info below
Choose the iTunes Store or App Store for your country: Australia
Item title: how to cancel itunes match
Order number:
Details:
Hi how do I cancel my itunes match? I dont use and I am moving countries soon. please let me know what I need to do to cancel iTunes Match?
thanks
© 2013 Microsoft
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© 2013 Microsoft
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Privacy
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English (United States)

Brian,
Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice. This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

I've installed windows 7 with the help of bootcamp on my macbook pro 2011. Please help me how to install mac drivers for windows7 64 bit???

I've installed windows 7 with the help of bootcamp on my macbook pro 2011.
Please help me how to install mac drivers for windows7 64 bit???

You either download drivers from within Boot Camp Assistant and save to USB FAT disk, or you insert and use 10.6.x OS X DVD when in Windows and install and run the SETUP from there.
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Installation Guide Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
- support articles and tips, how to.
http://www.apple.com/support/bootcamp/
Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7
http://support.apple.com/kb/HT1846
Step 4: Install the Boot Camp Drivers for Windows
After installing Windows, install Mac-specific drivers and other software for Windows using your Mac OS X installation disc. The Mac OS X disc installs drivers to support Mac components, including AirPort,built-in iSight camera, the Apple Remote, the trackpad on a portable Mac, and thefunction keys on an Apple keyboard.
The Mac OS X disc also installs the Boot Camp control panel for Windows and theApple Boot Camp system tray item.
To install the Boot Camp drivers:
1 Eject the Windows installation disc.
2 Insert the Mac OS X disc. If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
3 Follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
Windows that appear only briefly during the installation don’t require your input.
If nothing appears to be happening, there may be a hidden window that you mustrespond to. Check the taskbar and look behind open windows.
Important: Do not click the Cancel button in any of the installer dialogs.
4 After your computer restarts, follow the instructions in the Found New Hardware Wizard to update your software drivers (Windows XP only).
5 Follow the instructions for any other wizards that appear.
6 Check for updated Boot Camp drivers by using Apple Software Update or going to www.apple.com/support/bootcamp.
If You Have Problems Installing the Device Drivers
If it appears that the Boot Camp drivers weren’t successfully installed, try repairing them.
To repair Boot Camp drivers:
1 Start up your computer in Windows.
2 Insert your Mac OS X installation disc.
3 If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
4 Click Repair and follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
If you need to reinstall specific drivers, you can install one driver at a time. For example,if your built-in iSight camera isn’t working, you can reinstall just the iSight driver.
Individual drivers are in the Drivers folder on the Mac OS X installation disc.

Hi please help me how can I use my iPhone 4 I am at vocation my is not working please help

Hi I am at vocation at Italy I am not able to use my phone please help me how can I use my phone overseas thank u

You need to make your own ringtones in iTunes then sync them to your phone. Follow the directions here:
http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/

I change my apple ID and password like a week now and after changing all my information and MY apple ID, i noticed that i lost all my picture in my camer roll and my photo stream too ;(.. Can anyone please help me how to bring it back all my photos?

I change my apple ID and password like a week now and after changing all my information and MY apple ID, i noticed that i lost all my picture in my camer roll and my photo stream too ;(.. Can anyone please help me how to bring it back all my photos?

I don't know about your camera roll, but for photostream just do this:
Go into Settings > iCloud > Delete Account and then sign back in using your Apple ID information.
Make sure to do the same thing with your iTunes and App Store options.
Settings > iTunes and App Store > Click Email and sign out, then sign back in.

Please help me how to take the "Spot Color" in illustrator?

Hi,
Please help me how to take the "spot color in illustrator CS" using vb script (or) java script.
Regards,
Prabudass E.

Prabudass, If you are just wanting to see if the illustrator file uses spot colors - run the Delete Unused Panel items from the default actions. then view the swatch palette in small or large List View. The color names that have a square containing a gray circle (spot) to the right of their color names are spot colors. The following will get the spot color name of an existing swatch named "Color1" and change it to "Nicks Swatch" and will assign the CMYK values stated. if (app.documents.length > 0){ var swatches = app.activeDocument.spots; for(i=0;i<swatches.length;i++){ var currSwatch = swatches[i]; if(currSwatch.name == "Color1") {currSwatch.name = "Nicks Swatch"; var newColor = new CMYKColor(); newColor.cyan = 35; newColor.magenta = 0; newColor.yellow = 50; newColor.black = 0; currSwatch.color = newColor; } }} When this script has run the swatch palette will not immediately reflect the changes to the swatch name until you double click on a swatch and click OK or Cancel in the Edit Swatch dialog. I hope that I have understood your question correctly and that these responses are helpful. Good Luck Nick

Dear Apple – Please help me restoring my purched iTunes tracks on my ned laptop

Dear Apple – Please help me restoring my purched iTunes tracks on my ned laptop.
I've bougt some new songs and they just disappeared from my computer and my iphone. How do I get them back? Please help! I'm from Denmark - I don't know if that make any difference!?

You are not addressing anyone working for Apple here. We are all just users such as yourself.
Regretably, the iTunes in the Cloud service is not available for music in Denmark:
http://support.apple.com/kb/HT5085. You will not be able to re-download any music purchases. You'll need to restore from your local backup.

Please help me how to fix error 53 iphone 6 ios 8.1

please help me how to fix error 53 iphone 6 ios 8.1 when update iphone 6

Hey there fcaride,
It sounds like you are unable to finish restoring with iTunes due to this error -1 message. Usually that is associated with security software. Use the steps from the following article to help with that:
Get help with iOS update and restore errors
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If the issue persists, I would next use the last section of the following article titled "If your device turns on but gets stuck during start up"
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT204088 Please help me how to cancel iTunes parchase

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