HT204088 Purchased items not showing up...How do I fix this??!!
I want to access my purchased music and not all of my purchased items are showing up. Only my most recent purchases are there. How do I fix this??!!
iTunes Store and App Store items are only available in the cloud in the country storefront where they were purchased. If you've changed the country associated with your account, your old purchases won't appear on your Purchased page.
Another reason you might not see purchases in the cloud is because you may have hidden them. For information about hiding and unhiding purchases, see this article:
http://support.apple.com/kb/HT4919
Another possibility is that you have more than one iTunes Store account and that the music in question was actually purchased using another Apple ID.
Or ... the missing music has been modified in or removed from the iTunes Store since you purchased it and as a result, is no longer eligible for subsequent download via iTunes in the Cloud.
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some of your pictures & words are missing on this page as well as the games I play. So I don't know if I putting my questions in the right area. How do I fix this ? Tired of guessing !
Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up? -
When I plug in my ipod old podcasts do not show up, how do I fix this?
I have updated my itunes. I have reset my ipod. However, when I connect my ipod to my computer old podcasts (even ones that have not been listened to) do not show up. I added these podcasts to my ipod before installing the new itunes. I have over 20 podcasts that do not show up on itunes for me to remove so I am wasting space. If anyone has advice please let me know.
Thanks,
ChetYou may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer -
The boxes surrounding things, or the X to close something do not show. How do I fix this?
Firefox doesn't show me the boxes to type into. for instance, I had to click all over in order to find the box that I'm typing this into. Also, it doesn't show me the X to close boxes, whether they are popup box or not.
Firefox doesn't show me the boxes to type into. for instance, I had to click all over in order to find the box that I'm typing this into. Also, it doesn't show me the X to close boxes, whether they are popup box or not.
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hi, when i am sync my books from my mac to ipad even after 24 hours sync, itunes show "wait for items to copy" and the books in ipad are still not fully loaded.
how do i fix this, i have a large collection of books around 12000 booksNobody knows? Not even administrators?
Please it would be really nice to have help on that to take all the benefit of the remote app.
Thank you very much in advance. -
I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?
Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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I am trying to search the web when I click on Firefox Icon this message shows up Offline Mode Fire Fox is currently in offline mode and can not browse web how do I fix this?
Firefox does not have a built-in "Run" option on downloads for security reasons. If you "Run" an item, your anti-virus/anti-spyware may not have an opportunity to fully examine the contents until it is already installed on your hard drive. Result: damage, if infected, is already installed on your system.
With that in mind, you can install the following add-on, but you accept the risk mentioned above ('''NOTE:''' the developer has not updated this product -- OR any of his other 7 extensions -- to be compatible beyond Firefox 3.6.x; therefore, when you upgrade to a more current version of Firefox, you may lose the functionality of the add-on if the developer does not update it.):
*https://addons.mozilla.org/en-US/firefox/addon/opendownload/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I click and drag items they will not release. How do I fix this?
When I click and drag items they will not release. How do I fix this?
If third-party software called "Air Display" is installed, remove it according to the developer's instructions, then reboot. Back up all data before making any changes.
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When sharing an email the background like corkboard is not there- just black background shows. How do I fix this?
Check, if the backgrounds are installed correctly in the system library.
Compare with your other two apples
The corkboard pattern and other backgrounds should be found in
/Library/Application Support/iPhoto/Themes/Shared/Backgrounds/
/Library/Application Support/iPhoto/Themes/Assets/Email/
/Library/Application Support/iPhoto/Themes/Assets/Shared/Backgrounds/Cork/corktile.jpg
To quickly open these folders select the complete line above, ctrl-click it (or right-click) and select "Services" from the pop-up menu. Then select "Open".
Inspect the folder that opens and compare with your other mac, if all files are there and if the permissions are set correctly. Restore from your other mac, if necessary or reinstall iPhoto to restore.
If all folders are there and missing theme files are not the problem, post back.
Regards
Léonie -
i want to buy something on a game but it keeps saying your purchase could not be completed. how can i slove this poblem?
Do you have a valid credit card andhave sufficient funds in there?
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I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??
Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X
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