HT204088 Report a problem not working in Mountain Lion App Store

When I try to report a problem with an app, instead of showing me the menu as in this article, it opens my browser and sends me to the apple UK support page! (I'm in Mexico by the way so this *****).
So I don't know what to do to report a problem with an app and get a refund

Also just noticed that I can switch FROM a full screen app TO any other (non-full screen) app in another space and it does switch to that space. But can't then switch back or to any other app on another space, as expected.
Plus if you have mutliple full screen apps open then you can quite happily switch between them! So I guess Apple expects us to run everything full screen?!
This had better get fixed for 10.8.3... although re the Parallels mention - I have recently upgrade to PD8 so perhaps not coincidental? Can't recall if the prob first happened before that though.

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