HT204088 request a refund
how to request a refund on an app i just downloaded
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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HT204088 request refund duplicate payment
Anyone know how can I request for refund due to after I have found itune has duplicate charged me when I bought some diamonds in the game. Already contact related company of the app but they said the problem is itune rather than them. I have already press the button of "report a problem" on the itune but after 5 days still hasnt any news or email from apple about refund. so now what can I do? >.<
http://www.apple.com/support/contact/
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HT204088 How do I request a refund
I was charged for the yearly iCloud extra storage and I am trying to request a refund within the 14 days allowed. How do I submit my request?
IIRC icloud contact is useless, as the only help you can get there is the article for contacting Apple Care. But at least the advisors there who handle the device you purchased the space on should be able to issue a refund.
Let us know how it goes. -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
How many times can I request a refund on the same in-app puchases?
How many times can I request a refund on the same in-app puchases in one itunes account?
Once for each purchase
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How to request a refund?
Hello,
This is fifth time that I have applied to have a refund due to the skype overcharged.
Your immediate attention and help will be greatly appreciate. Thank you so much.
Please do check the following list:
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Diners
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Diners
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 18, 2013
[removed for privacy]
Payment authorization product 1 USD
Eurocard/Mastercard
$1.00
Pending
May 11, 2013
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
May 2, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
April 19, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
April 13, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
April 11, 2013
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
March 28, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
March 19, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
March 11, 2013
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
February 21, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
February 15, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
February 11, 2013
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
January 18, 2013
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
January 11, 2013
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
December 19, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
December 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
December 10, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
November 14, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
November 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
October 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
October 5, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
September 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
August 20, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
August 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
July 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
July 5, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
June 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
May 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
April 23, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
April 23, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Created
April 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
March 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
February 22, 2012
[removed for privacy]
Auto-recharge on low balance
Eurocard/Mastercard
$10.00
Delivered
February 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
January 11, 2012
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
December 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
November 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
October 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
September 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
August 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
July 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
June 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
May 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
April 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
March 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
February 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
January 11, 2011
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
January 10, 2011
[removed for privacy]
Skype Credit $10
Eurocard/Mastercard
$10.00
Delivered
December 4, 2010
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
December 1, 2010
[removed for privacy]
Skype Credit $10
Eurocard/Mastercard
$10.00
Delivered
November 7, 2010
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Delivered
November 7, 2010
[removed for privacy]
Unlimited World 1 month
Eurocard/Mastercard
$13.99
Pending
November 7, 2010
[removed for privacy]
Unlimited World 12 months
PayPal
$142.68
Pending
November 7, 2010
[removed for privacy]
Unlimited World 12 months
PayPal
$142.68
Pending
November 7, 2010
[removed for privacy]
Currency Exchange
Currency Exchange
NT$ 0.00
DeliveredBelow is the link where you can see the requirements and instructions on how to request for a refund;
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
Hi. I have a problem with this receipt no. 190048666494. I did not purchase or Aurthorize this purchase request a refund or cancel this purchase. Thank you.
These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
How do I request a refund for Itunes Match?
I purchased Itunes Match, within 12 hours I wanted a refund. All of my music started to have wrong album art. I would play a song, but a completely different song started playing. In order to fix it, I had to delete all of my music and load from a backup, restore my iphone, etc... Needlesstosay, frusterated... I think Itunes Match will someday be a great product, but until that day. I am fine with manually syncing.
I tried clicking on "Report a Problem" in my Itunes account, but it only takes me to a help guide on Apple's website. I cannot figure out how to request a refund for this. I feel like I paid Apple $25 to screw up my music.
Any help is appreciated!It's NOT in beta any longer. I was a dev using it in beta and it was actually a better service then.
I used Match all summer long and bragged to my friends about how awesome this was going to be.
I paid for my subscription during the beta. I loved it.
Then this. My friends now think I'm insane.
I tell you, if there was ever an instance where my non-Apple friends thought I was hyping something JUST because it was Apple, this was that time.
They are all on Google Music now, listening to their music on their phones, and I'm still locked out of my f*cking account because my son accidentally logged me off while Match was connected.
So I'm stuck for 90 days not being able to use a service I've already paid for.
This isn't a beta. This is a cluster f*ck. -
Request to refund for credit auto-recharge
[Topic title updated by moderator to be more descriptive.]
Please refund my autorecharged amount of $24.95 otherwise i will look at legal action. i havent used the account for over 2 years.== https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription ? ==
== https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund ? ==
== https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work ? ==
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt -
An App I downloaded for my iPad was not what I thought it was going to be, can I remover the App and request a refund?
You probably cannot get a refund, since as RG said the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, something more likely if the app does not perform as advertised.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I rented The Amazing Spiderman and th e movie froze and I could not see the ending. I am requesting a refund.
These are user-to-user forums. If you can't get it to play then use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
If that doesn't work (for some people it's been taking them to this site on a browser instead of showing a form in iTunes) then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
How do I request a refund for purchased apps?
I'm trying to request a refund for a purchased app. Tried for the last 2 hours just to get help answering questions to no avail. Getting extremely frustrated.
http://www.apple.com/support/itunes/contact/
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How do I request a refund for a cloud storage upgrade
How do I request a refund from Apple for a cloud downgrade
All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Have you now turned off the automatic renewal ? If not then there are instructions for managing and stopping auto-renewing subscriptions here : http://support.apple.com/kb/HT4098 -
HT5699 Unable to download songs. Request a refund.
Request your cooperation. I'm unable to download songs. I have approx $32 in my account. Request a refund.
Well, we can't help you with a refund (you'd have to go to iTunes Support for that), but what do you mean you are "unable to download songs". What is preventing you from doing so. Are you getting an error message? If so, what is it?
GB
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