HT204088 somebody hacked my apple id i got email saying email for account has changed

had to create new apple id cancel credit card. apple support is closed today

You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.

Similar Messages

  • I reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

    i reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    Also
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

  • When I try to log on to icloud it says "Apple ID is valid but not an icloud account? Changed my Apple password a few times reset my system still no luck Please help!t

    When I try to log on to icloud it says "Apple ID is valid but not an icloud account? Changed my Apple password a few times reset my system still no luck Please help!t

    Welcome to the Apple community.
    These types of messages often indicate a problem with the devices serial number, have you had your phone repaired at any stage or did you buy it second-hand.

  • HT202213 Why would my Apple TV suddenly stop recognizing my library.  Nothing has changed.  How can I test the Apple TV.  I have the latest updates.

    Why would my Apple TV suddenly stop recognizing my library.  Nothing has changed.  How can I test the Apple TV.  I have the latest updates.

    Could have to do with home sharing. Try turining off and then back on home sharing on your AppleTV.

  • TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • HT1725 All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot have pay any new app or even update because is asked to check my credit card. I´ve have never used it to purchase my app. Can y

    All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot pay any new app or even update my apps because is asked to check my credit card. I´ve have never used it to purchase my app. How can I pay any new app with my Redeem as usual? Can you help me ?

    It is a Remote Desktop Client Update 3.7.1
    Thank you for answering. I apologize it has taken me so long to get back in here.
    I just realized that I wrote that I installed from app store originally, but I must correct that statement. I never paid for the app so it must have come preinstalled on my 2011 iMac. I was confused since the update is through the store so I assumed I downloaded it. Sorry for any miscommunication.
    So to be clear, even though I have never remotely administered / accessed my computer and I no longer have ARD on my computer, it is normal to have the client update appear in my App Store. Is that correct?
    I appreciate your assistance.

  • I found an old Apple id on a computer I use infreqently with an old Ipod.  I have the the Applie ID, but I do not have the password.  In addition,my email account has changed since I created this Applie ID. How can I get reset info to new email address?

    I found an old Applie ID on a computer I use infreqently with an old IPod.  I do not have the password for this AppleID.  When I use the procedure to reset the password, I cannot receive the email as my email address has changed from the original used with the Apple ID.  How can I get the reset information sent to my current email addres so I can establish a new passwod for this Applie ID? 

    FR Tecmobility is wrong, sure he means well but what he suggests will not work - signing out of iTunes Store and back in will have no effect on iCloud. Try the steps at iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    You may need to contact apple tech support if none of the password change methods work for you. Ask for Account Security. They will need to verify identity, to ensure you are who you claim to be. If that goes well, they can send a password rest e-mail to any e-mail you desigate, so make sure it is one you can access.  Then reset the password. Then you can delete the iCloud account (needs the password to turn off find My Phone/Activation lock)
    keep data on phone, then sign in with your desired apple ID. Good luck. hope you get this sorted out.

  • I finally was able to download and install mountain lion on my macbook pro. Within minutes, I received an email saying my iCloud account was accessed by my apple id. I unchecked the icloud box during the iTunes setup. Can someone tell me if this is a ha

    After months of failed attempts, I finally got mountain lion loaded on my macbook pro. Shortly thereafter I received an email saying my id had been used to access icloud.  During the setup process, I unchecked the icloud box so I am not sure whether this is normal or has someone else using icloud with my id. I am pretty sure that I did not select iclout  for set up.

    Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.

  • I have forgotten my security question answers. My Apple ID won't let me into my account to change them until I've answered them. Help?

    In iTunes, it won't let me purchase anything for my account until I've answered two security questions. Since I have forgotten the answers, I went onto the customer support page. They said there should be a link so that I can reset the answers, but it asks me again for the answers to two security questions before I can access my Passwords and Security file. I then went onto customer support, but that sent me in one big loop right back to where I started. What do I do to reset my answers? Please help!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121564)

  • TS3048 using vmware my mouse will not automatically go from apple to windows without control command button execution which has changed from new

    When I first got the IMAC my mouse would go from windows to IMAC without having to strike control command keys to realease.  I would like it to be as I purchased it and think it is some setting I accidentally changed or something and want it back to original can anyone give me guidenance

    What kind of mouse is it?

  • Apple store needs to send my MBP for repair to change an HD?????

    A bit disappointed here, not only my MBP HD just failed after 11months but my local Apple store (seattle) can't change an HD they have to send it for repair (???) and 2 days after dropping the MBP at the store it is awaiting shipment to the repair station????
    It's a good thing I am a Procare member, I wonder how long it would take otherwise...?
    I talked to the store twice about an estimated time for the repair, twice I had to remind them I was a Procare member (they did not know....), .
    Is there anybody aside from the local store I could contact about this? can't find a number for customer service.
    Thanks
    F

    Sorry, I really don't know what HD I had in the MBP. How can I find out?
    I just read a post :
    http://discussions.apple.com/thread.jspa?threadID=1234166&start=100&tstart=0
    This is pretty much the noise I have been hearing for about 4 weeks before the drive failed.
    F

  • TS4006 I got a email saying my lost iPhone has been found , but I went and checked and it isn't showing up on the map and it hasn't been 24hrs yet since I received the email! Why is this?

    I received a email saying my iPhone has been found and when I went to find it on the map in the app , it wasn't showing up on the map and it was in the 24hr time period , is there a way to locate my iPhone?

    Sounds to me like there may  be a hardware failure involved. Where exactly did you get the phone? Did you ever have it "unlocked"? If so, by whom? Did you ever jailbreak it?

  • I changed my Apple ID yesterday and got the email saying my new info was verified, however my IPAD still shows my old username and I can't sign in.  Any ideas ?

    I changed my apple ID and got verified but my IPAD still has the old username and won't let me sign in.  Can anyone help ?

    you have to go into Settings > Store > Apple ID: (your old ID should be there)  Click on the old ID.  Sign out.  Then Sign in with your new ID.

  • Got an email saying "This email is to confirm your recent inquiry regarding a feature change on mobile number ending in," but I don't remember inquiring about anything?

    Hello,
    I got an email saying "Thanks for contacting us. WE'RE HERE TO HELP. This email is to confirm your recent inquiry regarding a feature change on mobile number ending in XXXX."  The problem is, I don't remember inquiring about anything the last couple weeks.  Is there a way I can speak with somebody who can tell me what inquiry was made?
    Thanks in advance

        This is odd if it's not something you requested or inquired on higherbudget. We can certainly clarify things. As Elector mentioned, you can call into Customer Service to get this information. Otherwise, I sent you a Direct Message as well.
    Thank you,
    VanessaS_VZW
    Follow us on Twitter @VZWSupport

  • I am not able to access my icloud account as the apple id it defaults to no longer exists and when i try to use it by resetting the password it says email verification sent but I never receive anything.  It is hung up on verifying and I can not do a thing

    The apple id I used to set up my ipad no longer exists and it is the same id for icloud and itunes.  I have changed my apple id but can not access my icloud account to change the id.  I am hung up on "verifying" and have tried everything.  It does not send any emails verification even though it says it has sent it.  I have trie the security questions and it says wrong birthdate but it is not the wrong birthdate.  I can not delete the account without a password and when I enter the password that was originally with that id it says wrong password.  As a result I am not able to update twitter, facebook, etc and basically unable to do anything until I can delete and reestablish this icloud account. 

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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