HT204088 The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727

Similar Messages

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens. Please can you advise?

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens when I click it. Thanks for any advice.

Hi Larry,
When I open the Bonusprint software there is a window on the side with 'LIBRARIES' at the top and I can access my photos and albums from here. I can still see all my photos in the various albums etc., underneath and when I click on them they open as thumbnails underneath but iPhoto itself is still paralysed even after I quit the Bonusprint software.

Was able to do expense claims previously on my iPad even when browser was only partially supported. Now ther is an error message and unable to access full stop, highly inconvenient. Raging to be honest as will everyone else !!!! What's going on?

BBit of communication as to what's giong to happen next please Apple?

PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!!

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" How do I fix this?

When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" I can burn in windows media but not itunes. I have tried to uninstall and reinstall itunes but it still does not work. Please help!!

I ran the diagnostics check and this is the message:
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C4AB4403487290
Current user is not an administrator.
The current local date and time is 2012-12-05 23:52:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The driver AFS.SYS is installed on the system.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

How long should I let Safe Mode startup run? I keep getting the "disk0s2 i/o error" message and I'm just not sure when to give up and try a different method. I already ran disk utility in Recovery Mode and it said there were no repairs needed.

How long should I let Safe Mode startup run? I keep getting the "disk0s2 i/o error" message and I'm just not sure when to give up and try a different method. I already ran disk utility in Recovery Mode and it said there were no repairs needed but it still kept getting stuck on the apple loading screen.

You have limited opportunity to attempt to create a backup of your created files.
That is what the SafeBoot or safemode appears to allow you -- at the moment.
Since the hard disk drive exhibits signs of failure or other major issues, plan
on a replacement in the near future. You may be able to get the computer to
start up in a regular full OS X (not safe mode) but consider its hours are limited.
An externally enclosed hard disk drive (with own power supply, not relying on
Mac ports to run it) is a good basic means of which to use a disk utility to make
a copy or a Clone of the current OS X. This may help retrieve an archive that
could be used along with a Time Machine backup, to restore your Mac once you
get a new hard drive installed inside.
Good luck & happy computing!

I must re-install HDD, when tried to install application DVD with iPhoto,there was a error message, could not instal it again, I have LION 10.7.3. How can install application DVD again?

I must re-install HDD, but when tried to install application DVD with iPhoto,there was a error message, could not instal it again,
I have LION 10.7.3.
How can install application DVD again?
thanks
Dimitar

I've asked the hosts to move this post to Lion.
Here is a better place for you Lion posts.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
What is HDD?
How to install most applications from DVD.
Place dvd in dvd drive.
Double click on dvd image if a folder didn't appear.
Double click on application icon in drive folder.
follow instructions.
Robert

I have a secondhand laptop. When I try to access my itunes account none of my downloads from previous purchases are available.

I recently added a secondhand computer to my itunes share account. When I try to access my downloads I am unable to do so. I want to add new digital copies to my movie list, but cannot access any of my previous purchases. can someone help?

Go to settings on the ATV and sign out the Apple ID.
After you have done this then you will be able to input your information.

When i try to delete my exchange account there is an error code and closes outlook no number on the code

HELP!!! quit job, need to delete old exchange account , outlook will not let me. just an error window pops up and says close outlook. how do i delete this account?

You don't have an option, close Outlook. Then reopen and check if the account was removed or not.

Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad.

Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad I recently upgraded my iTunes account and now I can't open it. I get an error message and it says I need to re-install.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message

Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. Rupp

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

I have a new computer and I can't access my Itunes account. The message says that I am allowed to have only 5 authorized computers on this account. I do not have 5 authorized computers on my account. What can I do?

I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?

First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I can try, but I don't understand your problem.
What device are you using?
Do they have a Mac or a PC?
Do they have devices they are using?
What do you want to access? Do you want to sync that information you access?

HT204088 The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

Similar Messages

Maybe you are looking for