HT204088 There is a charge on my cc bill for $3.99, but no such charge is listed in my purchase history. What is this charge for?
There is a charge on my credit card bill for $3.99, I cannot figure out what it is for. I searched my purchase history, and nothing comes up that could be it. Can somebody help me with this? I am starting to think that maybe it is a subscrption to something...but don't know what it could be. This is the second month in a row I have seen that charge.
If this is the second month that it's occured then it might be a subscription - there are instructions for checking if you have any, and how to stop them, on this page : http://support.apple.com/kb/HT4098
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My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?
Place the iPod in Recovery mode and then connect to yuor computer and restore via iTunes.
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I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!
Hi..
Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
Account Home - Apple Store (U.S.) -
updated to ios 6 and lost all music but nothing else no music on my itunes either but theres a purchase history what do I do
iTune>Purchased>re-download your songs
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Mr ShawYes Instance A and Instance B will also be installed in the second node.
Just go to configuration manager in the other node, you will see those instances in stopped state.
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Mr Shaw -
I plugged my 4th generation iPod touch into my computer and when iTunes popped up, there was a notice that read, "The iPod cannot be used because the Apple Mobile Device is not started". What does this mean and what do I do?
Type "Apple Mobile Device Service" into the search bar at the top of the page by Support and read the help article.
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Hi
I lived in London, where i purchased my itunes / ipod / ipad. I moved to cape town and on itunes I changed the country to South africa. Now when I log into Itunes I can see the music/movies i had originally purchased but I cannot access it on my South African Iphone. Is this something that can be fixed? or do i need to go back to being in the uk on my devices?See this discussion:
https://discussions.apple.com/thread/3725712?tstart=0 -
ITunes charged my credit card $1.00 without explanation. What is this?
iTunes Store charged my credit card $100 without explanation, and I made no purchases. What is this?
$1 or $100? Often when you register a card iTunes will put a holding charge to confirm your card is valid. This should be released but some companies don't process the release as quickly as they should so it can still show up as "missing" from your balance/available funds later in the day. Check again tomorrow.
tt2 -
Please help....
I bought a brand new iPod shuffle yesterday from future shop. I brought it home and plugged it into my computer and set it up with the iTunes on my computer....
on iTunes the iPod shows up, and synced...shows that my songs are on there. I charged it for at least 6 hrs. I went to listen to it this morning...and I gots nothing no music no nothing. the light blinks red twice and that's all I got. please help :(Copy the music from Nano to computer by:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Then just sync to the new device
iTunes: Syncing media content to iOS devices and iPod -
I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.
Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
Hello,
Last night my daughter was trying to log in to take care or some apps she has. While she was doing so, she got a message that said credit card was declined. Three time that popped up on her. then I tired with my credit card, and the same thing happened. So I left it and tired calling. But do you think there could be a person to talk with **** NO. Now I am stuck doing this. So anyway's sorry to rant, I Checked my checking account today and found there were a charge from itunes of $1.38 on it. I then looked at my daughter account and found 3 charges of the same amount. Mine ended up getting a overdraft fee of $35.00.
My question is. What are you going to do about this? If I am unable to log in how can I get charged? does not make a hole lot of scene to me.How about you?We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
http://support.apple.com/kb/HT2727
Regards. -
How can I make a Face Time call from one country to another( supporsing both parties using iphone 4s). What will be the caller charges. If there is no charges as we use wifi, will there be a charge till connecting the call?
FaceTime is free to use. You will not be charged for using FaceTime.
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I have tried since Chrismas to use my Ipod touch and have not been able to! I have uninstalled and reinstalled itunes more often then I care to admit! I called support and when I found out there is a charge ($59.95) I declined and hung up. I now can't even download itunes! I guess I find that a little fishy. I was so happy with this gift and now I am so frustrated I am about to return it and never purchase another apple product again! I have gotten nothing but the run around when trying to get assistance for a very expensive music player! HELP PLEASE
Start here:
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I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!
What does the error message say? (Precise text, please.)
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