HT204088 Trying to get free apps or already purchased apps but every time I put in my security code it says Invalid help please
I have a iPod and an iPad and I can't download or buy anything because it says my security code is invalid
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?
Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
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downloaded but every time I try to open it it quickly says downloading but never opens. Any suggestions? Tried downloading a second time. Same result.
Any ideas? I'm pretty much a novice on the iPhone. Have 4S. ThanksIs it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.
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How can I delete apps off of my iPhone 4? I know the apps will begin to shake, but the "X" doesn't appear like it's suppose to. Help, please!!!!
What apps are you trying to delete? Apps that come on the phones cannot be deleted in this fashion. Only apps you purchase from the app store can be deleted.
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I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?
You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!
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I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?
How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius. -
I am trying to scan a photo on to my computer but every time i try it says i need to update the lcd
i am trying to scan a photo on to my computer but every time i try it says i need to update the lcd
TRY FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?
Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.
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I am trying to create a new account but every time I put in my billing information and numbers, the same screen pops up with, in red "For assistance contact iTunes Support". I am currently overseas and want my imessage to work correctly
to contact iTunes store support, follow these steps:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store'
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck -
I have been trying to update my ipod to the 5.0.1 but after waiting for a hour for the download i get an error message that the server has timed out as my broadband speed is not good, could this be the problem and if so how can i get the update?
I have the same problem I disable msconfig mode all the programs escept windows and apple products but the same error appears at the last second of downloading the update
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I just got an iPhone 4 and I'm trying to use it on the t mobile network. The thing is, I've tried restoring the phone so I could use it. I haven't tried my sim on other phones yet. But I will try to see if it works. The iPhone is supposedly factory unlocked btw. Anyways, when I put in my tmobile sim, it searches for the service, but it always ends up saying NO SERVICE. I checked that my network says that the "phone not allowed". So I don't have 3G on this phone I presume. I heard that you need 3G to have service is that correct? But how do I resolve it? The iPhone does know that my phone carrier is tmobile. It just says no service. And I've tried restoring it three times and turning it off and on and it won't work. I don't have a data plan for tmobile tw! Hopefully someone can help! Thank you so much in advance!
If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot
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I just bought a new iPad and can't get the text messaging to work. When I try to address the message a red exclamation point appears and says the person is not registered. How do I register them? They are already in my contacts list & they all are active in my iPhone text messaging.
Please Get the iPad User Manual for iOS 5.
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It just happen to me today... while I was listening to music it went to a different output. But strangely... it works on my ipad 2 wifi.
If this happen to you PLEASE reply. Thank You.Hello pagtaljav1,
It sounds like you're not hearing audio from you headphones when connected to your iMac. You may want to check the output settings in System Preferences. You can find the steps to do this in this article:
OS X Mountain Lion: Change your computer’s sound output device
http://support.apple.com/kb/PH11235
If the setting is correct there, and you are still not getting audio from the headphones, I recommend resetting the NVRAM / PRAM:
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Can anyone help me please?
You probably have other things on the iPad that are taking up a lot of space.
What you'll want to do is connect the iPad to your computer and select it on the sidebar in iTunes. It will show you a bar along the bottom that tells you what is taking up space.
TV shows can fill up the space pretty quickly, but you should be good with even a 16GB iPad 2 if you can see what might be taking up the space.
Post here what the bar says and we might be able to figure it out if it isn't something you figure out with that information.
As an example, let's say that it says Photos is taking up 15GB, then you would go to the Photos tab and disable syncing of them altogether, or limit what it syncs. The same would be the case for any of the other stuff that takes up space.
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