HT204088 twice now i have been twice charged for the same game can anybody help please

on two occasions i have been charged twice for the same game download can anybody help please

Try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Getting an error that the iMessage cannot be initialized - why now, I have been using it for the last 3 years?

I cannot send iMessages anymore (have been able to do so for the last 3 years) and when I go Settings / Messages / the iMessage is OFF so when I turn it on it returns an error saying that iMessage cannot be initialized and that I should sign on with my Apple ID, which I did, but it still gives me the error.
Why is this happening and what can be done?

It won't be anything to do with Acrobat.
It may well be something with whatever created the PDF, the settings in whatever made the PDF, etc.
Does this happen with every PDF that you do not recreate by printing to PDF (I presume from Acrobat)?
If this is limited to particular PDFs from a particular application and the creator of the PDF is not an Adobe product, what created them?
If it is just some PDFs, can you upload one to dropbox.com and provide a link to it?
Mike

TS1702 I have been invoiced twiced for the same in-app purchase. How can I cancel the second one?

I bought a magazine in an iPad app called 'lekiosk' that crashed but the magazine has been bought successfully. I received the iTunes store receipt some days later and realised that the app purchased twice the same magazine and I would like a refund on the second one. How should I proceed?

https://expresslane.apple.com/Issues.action

My ipod has a blank white screen. I have tried pressing home and power button at same time and a restore and its still the same. Can anyone help please

Can anyone help me please? My ipod has a white screen that i cant get rid off. I have tried pressing home and power button at same time. I have tried a restore from itunes and its still the same. I cant even turn it off. Please someone help me.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT204088 I see two charges for the same game?

I was charged twice for one game. How do I correct this?

You can contact iTunes support here and ask for a refund for one of the charges : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

My iphone 5 dies at 50% battery, and our 4 chargers have all stopped charging within the same week. anybody know what could be the issue? its like our apples are having a major meltdown! help!

Help! My iPhone 5 has recently started to "die" at about 20 or 30% battery depending on where I am or how cold it is (i.e.it doesnt seem to die as fast with Wifi in my apartment but will drain so quickly and die at 40% battery life when i am at work. So today, my battery died at 56% YES 56%!!! GRRRRR. I have tried everything online articles tell you to do in order to conserve battery life. Also, our chargers have all gone caput this past week. I believe it is the adaptor as when the cord plugs into the computer it will charge. WT? All our apple products have gone berzurk this last week and I beg for an answer!! The phone is over one year old, along with one charger. But the other TWO chargers were purchased recently and they all stopped this week. Any guidance or help with fixing this the most cost effective way would be much appreciated!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Everything that cames in the box is included in the 1year warranty, unfortunately you're just outside of that warranty. Regardless, if the above troubleshooting does not resolve, take the device to Apple and they can determine if the issue is the device, the charger(s) or something else.

Wont let me sync my iphone 4 to my itunes as says i need to dowload latest software, have done on both iphone and pc but still says the same error, can anybody help me?!

Hello,
I'm trying to sync my iphone with my itunes on my computer but it comes up with a message saying 'cannot connect to this iphone as the newest itunes needs to be downloaded'.. i downloaded this to my computer but whenever i open itunes it looks as though it isnt the new version?
any help would be great!
thanks,
Emily

You may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427

I have been double charged for Music Sparkles – All in One musical instruments collection of Sound , Vocals and Fun Entertainment HD Full Version, v1.0 (4 )

Hi All,
I have been double charged for the same purchase on two different days. What shall I do?

How to report an issue with Your iTunes Store purchase

My ipad just won't let me enter my apple password on FaceTime or iMessage, it works fine on my iPhone, I have tried numerous things but nothing works, can anybody help please, will a bug fix sort this out when they finally make one

My ipad just won't let me sign in with my apple password on FaceTime or iMessage since updating to ios7 it says check my network connection, even though my iPhone works fine with the same password, can anybody help please, I have tried numerous things but nothing works. Will I have to wait for a bug fix to sort this? I hear they are working on one a the minute, I hate ios7

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

HT201210 I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places - can anybody help please

I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
Kulbir

Stewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

HT4528 I was charged for the same ringtone twice. Who do I contact to get a refund??

I was charged for the same ringtone twice. Who do I contact for a refund???

http://www.apple.com/support/contact/

What do i do if i was charge for the same app twice?

what do i do if i was charge for the same app twice? and how do i get my momey back?

Developers do not handle refunds. The purchase activity is between the user/customer and Apple.
To report an issue with a purchase, follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button

HT201359 Why i have been billed six times for the same item? Pls help how to refund..

Why i have been billed six times for the same item? Pls help how to refund..

Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 twice now i have been twice charged for the same game can anybody help please

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