HT204088 We entered an app store gift card # onto our ipod. How do I know if the purchases are getting charged to the gift card vs. my credit card? Also how do I found out what the balance left on the gift card is?
How do I know if the app purchases are being taken from the app gift card vs. my credit card?
And how can I see the balance remaining on the gift card?
If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
As long as you are buying content for yourself then purchases should be deducted from your balance - if you are gifting content then that can only be done from a credit card.
How purchases are billed : http://support.apple.com/kb/HT5582
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hi
RESTRICTIONS
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to it see:
How to reset forgotten Restrictions...: Apple Support Communities
How to reset forgotten Restrictions...: Apple Support Communities -
trying to update to latest Itunes. Get almost through the installation and get a message that old version of Itunes cannot be removed, contact local support group. What is up?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How do I see the balance left on the gift card I've been purchasing with?
How do I see the balance left on the gift card I've been purchasing with?
Obce a crd has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If your account's balance is zero then it might not show.
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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Found out what causes: "Netflix is currently unavailable. Please try again later." on TV shows.
Hi Everyone,
I have found out what's causing TV shows to display "Netflix is currently unavailable. Please try again later.". At first like many others I thought this was an issue with only Mad Men (on of Netflix's most popular streaming TV shows) but then I saw other people are having problems. So I ran a test, I found a few random shows. Swtch at Birth and Spiderman, I watched the first episode for a few minutes and then hit menu a few times to get back the main Netflix menu in Apple TV. When I tried to go back to the shows I get the "Netflix is currently unavailable. Please try again later." message right away. I tried this with a few other random shows and the same thing happens.
Until this gets resolved if you're watching a TV show you really like just keep it opened and do not go back to the main Netflix menu. Hopefully this information helps.
-SyvilNo netflix no problem. Unplug all cords from your Apple tv and go get some popcorn. Come back and plug everything back in.
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i clicked GIft Song.. next it took me to... password... click billing info... i put in the credit card number .... and my card gets charged Rs 60 for a Rs 15 song... how is this... Second, I do not see the purchase, not it asked me whom to gift the song.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
Were you also charged for the song ? If not then do you get any error messages when trying to gift it ? -
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I'd be interested if anyone else has a comment to add, please do
thanksBTW (speaking as a Dad of 3 daughters in Grad school) if you don't already have and use a DropBox account, or some other similar online "cloud" based backup of your school documents, you should start doing so immediately. By keeping all of your important documents in the Dropbox folder on your computer, you have instant access to them from any other computer (or iPad), should you be w/o your computer while in for repairs (or if, God forbid, it is stolen). It's free for 2 GB of online storage, which is more than enough for a few years worth of Word documents, etc. (If you get other people to sign up via your email "invitation", then Dropbox gives you even more free storage space.) Every time you close a document, it is updated on the Dropbox servers (encrypted), if it is in the Dropbox folder (assuming you give it a few seconds to update before turning off your computer). Do a google search of "Cloud based storage comparisons" to compare the amount of free space each of the competing services give you.
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Is there any other solutions that will fix my camera for facetime and iphoto?
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I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea
You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727 -
I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?
Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt -
I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!
snigdhachavan wrote:
so does this mean i cannot download anything from the app store.. ...
Not the US Store... if you are in India.
snigdhachavan wrote:
... i wanted to buy the Mac OS X Lion... how do i do the purchase?
http://www.apple.com/in/mac/app-store/ -
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