HT204088 why do i keep getting charged on my credit card for itunes when i havent used it
Why do i keep getting charged for stuff on itunes when i havent purchased any thing in a while
You've checked the purchase history on your account, as per the page that you posted from, does anything show ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If nothing shows on your account, and you haven't got any auto-renewing subscriptions and you've only got the one account, then you could try contacting iTunes Support and see if they know where the charges are coming from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption. But if nothing shows on your account then you may also want to contact your card issuer.
Similar Messages
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TS1424 I found a charge on my credit card for itunes. how do i find out what it was fro?
I found a charge on my credit card for itunes, how do i find out what it is for/
Look at your purchase history
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I keep getting charged for things when i havent downloaded things for weeks
Do the purchases show in the purchase history after you log into your iTunes account? Could they be in-app purchases?
You can contact iTunes, See the iTunes Store Account and Billing topic of:
Apple - Support - iTunes -
HT3702 unknown charges on my credit card for ITune Apps?
Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?
There is no iTunes Store telephone support.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
If this is a fraudulent charge you also need to raise the issue with your credit card company.
Happens often? There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently. Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts. -
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why do I keep getting the message "key not valid for use in specified state"?
You need to deal with Adobe Customer support. This is a Photoshop User forum the is also one for LR may be some on over there has encountered you problem Photoshop Lightroom
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Why do I keep getting an Error 7 everytime I start Itunes on my desktop?
Why do I keep getting an Error 7 everytime I start Itunes on my desktop? I have reinstalled Itunes twice and I still keep getting this on my computer.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
HT1933 why am i getting charges on my credit card when iu am not buying anything?
why am i getting charges on my credit card when i am not buying anything?
First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards. -
I will give my Iphone 5 to my brother in Vietnam. How do I remove all of my information so later I don't get charged in my credit card? He can download the app and pay his own money. I don't want to get charged in my credit card in my Apple account. Thank you.
To wipe phone
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/ilcoud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com -
Getting unauthorized charges on my credit card from itunes. Does anyone actually know of a phone number that will actually help without them asking me for $29.99 to asnswer questions?
iTunes Store- What to do if your account has been compromised
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How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck
How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
I keep getting a " the connection to the server failed" when trying to use hotmail
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Go into Settings, Mail, Contacts, Calendars, select the Hotmail account and check the account settings. Did you set it up with the Hotmail preset? Has this account ever worked on the iPhone? What other troubleshooting have you done?
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Why is there a charge on my credit card for $12.48 that I don't know about?
Why is there a charge on my credit card for $12.48 that I don't know about?
I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
JonathanK_VZW
VZWSupport
Follow Us on Twitter@VZWSupport -
Please tell why a charge on my Credit Card for $15.96 on 4/26. I didn't make any charges to itunes for that amount.
Look at your purchase history.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers -
I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?
If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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