HT204088 Why when I have loaded an Itunes Voucher to my account, is the money coming out off my bank account when I buy apps?
Why when I have loaded an Itunes voucher on my account is the money being taken from my bank account when I buy apps
Hello there, Ruth160.
The following Knowledge Base article provides some great information explaining the order in which things are billed:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Why is my storage saying full when I have loads in my cloud? I can't even update my settings?
Why is my storage saying full when I have loads in my cloud? I can't even update my settings?
There is a really simple way of freeing up a ton of space that no one discusses because it is hidden yet so obvious. Your text messages and iMessages and all the photos and videos sent and received in them are hogging a ton of space. I deleted all mine and went from using 4.9 GB of space to 232 MB.
Go to you messages app and delete as many text messages and iMessages as possible. I deleted them all, but if you want some, delete as many as you can. At the moment, with ios7 there is no way to delete all at once, so you have to manually delete each thread. Just hit edit at the top and starts deleting.
Then go back into your icloud settings and see how big the backup will be. You'll be shocked. Another additional step is to delete your backup and save a new one immediately. That's just me though because I like to start from scratch. Just make sure you are connected to wifi and can plug in while doing this.
Let me know how it goes? -
Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?
Welcome to Apple Communities
You don't need to install iTunes for the purchase history. You can see it in your iPad (iTunes > Purchased), but you need to install it if you want the order numbers -
I've used Firefox for years and happily. I attached a Logitech camera and downloaded Skype a few weeks ago when I also loaded iTunes for my iPad. Now the site goes out almost everyday. Can you help me?
I can't undertsand what is going on since the closing has never occurred before.
I have not written down the incident #s.The offer from EE was presumably to fix the phone , which they are entitled to do, you turned it down.
You can either go back to them and take up their offer to repair or you can try the Nokia warranty which will involve you contacting Nokia direct either by taking it to an authorised/approved Nokia care centre or submitting an online claim under the warranty to Nokia and following whatever instructions they issue for sending the phone to them.
You have not so far contacted Nokia as you have dealt only with EE.
I'm surprised the EE assistant told you the phone was being sent to Nokia rather than their inhouse technicians although I think that was simply a mistake on the assistant's part.
How did you get a PAYG phone from EE? I thought EE were offering contracts only.
So far as time scales EE don't post phones backwards and forwards on an individual basis. The shops use courier services and the frequency of deliveries and collections will depend on the number of shops in a town and the level of goods going back and forth. -
I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?
See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
How do I sync my music from my iphone to my mac when I have created a itunes library on my old Hewitt packard computer?
Thought by connecting my phone to computer it would automatically duplicate. Only seems to work with a small amount of music which I downloaded through my mac
Im no expert with computers so need some step by step advice
I have over 1000 songs on my iphone and want to back it up on my mac itunes
Want to upgrade my iphone and dont want to loose my music and ideally want to import it onto my new iphone
Need help?Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
I want to transfer movies I have downloaded from iTunes from my iPhone 5 to a flash drive to be able to use when I have no wifi on my iPad,when power is out etc ?
If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747
Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L -
I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
Has anyone else had itunes take money for a purchase out of your bank account when you already have a credit on your itunes account to cover it?
acuna matata wrote:
Dear Carolyn
I tried to forward the email to [email protected] but it was rejected saying that that email address was not recognised. Please could you recheck and let me know
Thankyou
Acuna matata
It should be [email protected] You left out a letter. -
Your purchase could not be completed
contact iTunes Store Support to complete this transaction
What do I do? I just want to upgrade to full version of a free app.
I have $ loaded onto iTunes. Thank youcontact iTunes Store Support to complete this transaction
http://apple.com/support/itunes/contact/ -
My iPhone 5 have the glass popping sound when I press on the top left corner of my phone but I don't know why, I don't see any visibility of the glass coming out. My friends all told me to not exchange because after all the software is perfectly fine.
My phone just turned 2 months old. But in Singapore as long your phone is under one year warranty I can still go for an exchange at the respective telco, but my friends all suggest me to not change now cause after changing it'll be a refurbished set instead of a brand new one.
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I don't load music, only audio books. When I have a book that is more than 1 disk, the tracks are named different, (eg track 01 etc., on disk 1, then disk 2 are named 1a, 1b, etc.) , so when synced it is all jumbled 01, 1a, 02, 2a ect. Help?
See this page from another forum member turingtest2. He might even chime in here if he sees it to offer any additional advice.
Audiobooks on iPods
B-rock
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