HT204088 WRONG PURCHASE HOW CAN I GET MONEY BACK

my son download a game that is suposs to be free but i got charge how can i get my money back

https://www.apple.com/support/contact/

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I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links.

How can i get money back for a iphone app, how can i get money back for a iphone app

I go a 59p polaroid app, and the second day i tryed to use it, it would not start up. is there a way i can get my money back?

I understand what that's like, believe me. And adding problems with an Apple product really adds insult to injury. Trust me, calling them when the lines are open will be really good. They're very nice, and from my own experience they've always found a solution for me. When you're frenzied it's sometimes nice to talk to a person instead of fill out a form. Refer to my post above for their number, but I don't think they open until 9 'o clock Pacific Time or something like that. Good luck!

Lost some of my purchases how can I get them back?

Hi I have lost some of my purchasesd when I had to format my hard drives and lost most of my music. I hadn't backed up my itunes library, which I will do as a matter of course from now one, but is there a way I can download some of the itunes I have previously purchased again without having to pay for them again?
thanks in advance

If you are in the U.S., then use the cloud:
http://www.apple.com/icloud/
Otherwise, you can transfer them from an ipod: File>Transfer Purchases
Backup is very important.

How can I get money back on my itunes account when it dissapears?, How can I get money back on my itunes account when it dissapears?

I had 12.69$ in my account then when i bought two 99 cent songs, it went down to 2.69$. I bought another 99 cent song and it went down to 69 cents and didnt even give me the song. Today when i signed onto my account I had 61 cents.

Look at your purchase history to make sure nothing is being purchased without your permission.

I have downloaded a paid app from the mac app store and accidentally deleted it from purchases. how can i get it back?

exactly what the title says.

On the menubar, App Store > Store > View Account > Sign in > click on View Hidden Purchases.

How do I get money back when a purchase you made is unplayable on your device

How do you get money back that you spent on a purchase but the item is unplayable on your device

If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store. You should note that officially the iTunes Store does not give refunds and that the terms of sale state that "all sales are final". You can ask, though, and perhaps they'll make an exception for you. Just state why you feel a refund is deserved.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

HT204406 I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purchased from itunes how can I get them back. for her ipad.

I have ipad 3 & daughter new ipad mini with RD. She has nano and I have classic. Her nano syncs to her own laptop and mine to my desktop. I bought iTunes Match and authorised both iPads and both iPods. I have now enabled iTunes Match in my ipad and was warned it would replace my library. I pressed "enable" and now the 1800 songs in my library are gone and all I've got is the music my daughter bought from iTunes. What have I done wrong and how can I get my songs back. When I bought iTunes Match I got 1 e-mail confirming subscription and another providing receipt but nothing else no links etc. any assistance would be appreciated.
Arccctwc

You can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.
Do you have copies of those tracks anywhere e.g. on an iOS device or on your backup of your downloads/library ? If they are iTunes purchases then they should be in the cloud. If they were copied from CDs or bought from other sources then if they are only on an iOS device (i.e. you don't have them on a backup) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
Subscribing to iTunes Match : http://support.apple.com/kb/HT4914
Using Match on an iOS device : http://support.apple.com/kb/HT5637

TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

I have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....

i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....

You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar.

I deleted my music library on iTunes. How can I get it back. Especially the purchased songs? Thank you.

I deleted my iTunes Music Library. How can I get it back? Especially my purchased albums.
Thank you.

check out Dave Sawyer's post in this thread.

I have been purchasing songs on itunes for a year. I just got a new computer and I synched my iphone to it. I had over 100 songs, now I have only 10. Where did my music go and how can I get it back?

I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

I had to reinstall the software for my mac 10.4 in doing so I lost all of my itunes purchases. How can I get them back

I had to reinstall the software for my mac 10.4 in doing so I lost all of my purchased music form itunes, How can I get it back?

Log into iTunes Store, select Purchased from the Quick Links section in the right-hand sidebar, download.

I was listening to music on my ipod shuffle when it went off.It hasn't turned on since then.When i connect it to the computer,the connection and disconection sounds play continuously without the ipod showing.What could be wrong or how can i get it to work

I was listening to music on my ipod shuffle when it went off.It hasn't turned on since then.When i connect it to the computer,the connection and disconection sounds play continuously without the ipod showing.What could be wrong or how can i get it to work?

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Hold down the Sleep/Wake and Home buttons for at least 10sec. or until Apple logo appears (Nothing will be lost, this is just a "Hard Reset")
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

HT204088 WRONG PURCHASE HOW CAN I GET MONEY BACK

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