HT204095 Apple Mobile Device USB Driver will not install

I've followed the steps to stop and restart Apple Mobile Device Service.  I've deleted 3rd party software I thought would conflict.  I uninstalled/reinstalled ITunes several times, but it will not recognize my iPod.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The section Install missing components may help if a particular component will not install when using the main iTunes setup program.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Similar Messages

  • Windows 7 is reporting that apple mobile device usb driver is not installed correctly using iphone 4

    Problem when syncing iphone 4 under window 7 error message suggest that uSB driver is not installed correctly Error 52. Any ideas!

    I had similar problems and found a useful site.  My iPhone 4s and iPad weren't found by iTunes.  Tried the suggestions below and my problem was fixed.
    http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/
    Hope this helps!

  • TS1538 What do I do after step 6 in "If the Apple Mobile Device USB Driver is not listed"?

    i'm very confused about step 5, "Verify that the Apple Mobile Device USB Driver is installed" > "If the Apple Mobile Device USB Driver is not listed", what do I do after step 6? I looked for and found the entry that recognizes the device as a camera, "Apple iPhone, now what? I'm trying to resolve an issue. After an iTunes upgrade in July 2012, I have not been able to get my iTunes to recognize any of my devices. I have uninstalled/reinstalled iTunes, all the steps. Now I'm on this one and I don't know what to do after this step 6. I looked and found the entry.... now what??? I am out of room on my phone because everything I buy on iTunes on the computer mysteriously appears on my iPhone 4, and everything I buy on my iPhone mysteriously uploads onto my iTunes the next time I open it. My phone will charge when connected to the computer, and Windows recognizes it and asks how I want to open pictures, etc. But in iTunes it will not show up under Devices. This is getting beyond ridiculous and I have to get some of this music off of my phone!

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • After updating to iTunes 12  the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

    After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
    I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
    I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • Im unable to find in Apple Mobile Device USB Driver is not listed in device manager

    i tried all option like uninstall my itunes and get latest and reinstall and factory reset my iphone5
    but still my iphone is not reconzie under device manger , im unable find Apple Mobile Device USB Driver is not listed under device manger onmy windows7

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

    I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Apple mobile device USB Driver won't install (Code 37) on my 7th Generation iPod Nano

    As a result, iTunes won't detect my iPod. But the iPod will charge when I plug it in to my comp, and there is an iPod folder in "My Computer". But after installing iTunes, it no longer says “connected” on the iPod (even though it still charges it). And, in Device manager, there is a yellow exclamation mark that appears in the DVD/CD-ROM drive directly after installing iTunes – there is also a yellow mark next to “Apple mobile device USB Driver” when my iPod is plugged in. For both, it says “Code 37.” I know how to fix the DVD/CD-ROM drive problem (by deleting the filters) but the Apple driver still won't install after that. I've tried troubling shooting this. I uninstalled and reinstalled the drivers, but it hasn't made a difference. And I've uninstalled and reinstalled iTunes multiple times, too, and every time I reinstall iTunes the same thing happens: my iPod no longer says “connected on the screen,” and the  DVD/CD-ROM drive gets code 37 again. Also, I tried different USB cables/ports.
    Any help of suggestions would be greatly appreciated. And I think I've already read a lot of troubleshooting guides on this site, but haven't had any success so far.

    Sorry, I'm confused. What do you mean by “leaving all other USB devices disconnected”? Does that include my mouse, keyboard, etc? And does that mean I uninstall those things in the device manager?

  • My 4th Gen iPod can't be recognized and Apple Mobile Device USB Driver is not there. What can I do?

    I believe I recently got water in my charging dock and I couldn't charge my iPod Touch 4th Gen. I got the "Charging is not supported with this device" message whenever I plugged in my iPod. Me, not know what to do messed around and got everything out of order. I reinstalled everything, restarted the device manager applications and still nothing. I was wondering if I could do anything before I try and just go to an Apple Store for support. Literally everytime I plug my iPod in, it feels as if i plugged in nothing. Nothing is recognized. What can I do?

    Start here and do not use the dock.  Just use a cable between the iPod and the USB port on the computer.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Apple Mobile Device USB Driver, failed install on WIN7 PC

    I have a PC with Windows 7 OS 64 bit. Loaded iTunes software on PC. Trying to sync iPhone 3G. Error message: Apple Mobile Device USB driver will not install. Yes, I have internet connectivity and automatic updates are enabled. Thoughts?

    Sorry, I'm confused. What do you mean by “leaving all other USB devices disconnected”? Does that include my mouse, keyboard, etc? And does that mean I uninstall those things in the device manager?

  • Cannot install Apple Mobile Device USB Driver

    When I open iTunes my iPhone 4S will not show up as a device. I have tried the advice provided by Apple. I have gone through the iPhone Troubleshooting Assistant. That gave no solutions. I have tried the other solutions offered by Apple. I think that I have possibly identified the problem. As far as I know the Apple Mobile Device USB Driver is not installed on my computer. I have tried to install it but when I do I receive an error message. I repeat the entire error message in the following paragraph. The message appears in a dialogue box with the name: "Update Driver Software - iPhone".
    "Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Apple Mobile Device USB Driver. Access is denied. If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
    I cannot find a solution to this problem on Apple's website. How can I get this driver installed?
    My version of iTunes is current. My PC's operating system is Microsoft Windows Vista Home Premium Service Pack 2.

    if you haven't resolved that issue , i had the same problem and after 2 days working on it i found a solution , windows security wasn't letting me chage permisions or install any new software here's what i did :
    1- control panel
    2- system and security
    3- under windows  firewall click on allow a program over windows firewall
    4- what i did was click on every single box there is on private not public
    5- click accept , after i  went to device manager right click iphone update driver  , you shouldn't have the access denied anymore

  • Apple mobile device usb driver not digitally signed

    I installed(updated) itunes 12.1.1.4 64-bit on wildows 7. Then, it can not recognize iphones and ipods any more.
    I tried every means to fix this, updating windows and itunes, uninstalling and installing, rebooting and restarting.......
    Finally, I find that the apple mobile device usb driver is not digitally signed.  I found this when I open the computer/manage/device manager/portable device/iphone/update driver.  Windows installed mtp usb driver for apple products and indicating the related apple driver software cannot be installed.
    what's wrong with this?  should I wait until apple solve this problem?

    I suggest you try the "for older video cards" version...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Apple mobile device USB driver is missing and cannot be installed

    Hi,
    My iPod nano (6th gen) is not recognised by iTunes but is recognised by Windows sometimes (once in 2-3 attempts).
    Every time I connect my iPod to my laptop, a window pops up saying "an iPod is detected but could not be identified properly...".
    I looked through apple support page and narrowed down the cause to the driver.
    Apple mobile device USB driver does not show up in Device Manager.
    However iPod does show up under Portable Devices as a camera when iPod is recognised by Windows.
    I tried reinstalling Apple Mobile Device USB Driver as it was shown in the support page (right click on iPod in Device Manager>update driver software>...).
    This did not work (gave me an error saying "the folder you specified doesn't contain a compatible software driver for your device...".
    So I tried another method I found online; extract iTunes installer (itunes6464setup.exe), extract AppleMobileDeviceSupport6464.msi in it, and use the files in it to update driver.
    This gave me the same error.
    It seems that a Windows driver is installed for my iPod (WPD FileSystem Volume Driver); when I opt for "search automatically" in Uptade driver software, this driver shows up with the message "the best driver for your device is already installed".
    Also, my iPod is shown in Devices and Printers with an exclamation mark (when I connect my iPod to my laptop, the exclamation mark shows up only after I click OK on the message window "an iPod is detected but could not be identified properly...")
    Troubleshoot showed "Windows is uninstalling this device (Code 21)".
    I'd appreciate it if someone could help with the situation.
    I'm using Windows 8.1, iTunes 12.1 for Windows 64bit, and iPod nano 6th gen.
    I haven't connected my iPod to my laptop for a long while, but I recall connecting an iPhone to my laptop a while ago and it was recognised just fine.
    After that I updated my Windows from 8 to 8.1, but I don't think it has anything to do with the problem as my iPod wasn't recognised by iTunes before and after the update.
    Thank you in advance!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

    Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
    iTunes: iTunes 11.1.5 for Windows
    iPhone: 4.3.3
    PC: Windows 7

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    See also Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Apple Mobile Device USB Driver shows up with an ! in Device Manager (Windows 8)

    When trying to sync my iPhone 5C with iTunes for Windows 8, the device is not recognised on the software. I have checked that my devices are up to date and uninstalled and reinstalled iTunes. I've uninstalled and reinstalled 'Apple Mobile Device USB Driver' in Device Manager, yet it continues to come up with an '!' next to it, and when checking the properties it states "This device cannot start. (Code 10) The specified request is not a valid operation for the target device." How do I fix this problem?

    Hi, acxdunicorn.  
    Thank you for visiting Apple Support Communities. 
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

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