HT204150 How did my family end up with with others contacts and how do I resolve??

How did my family end up with with others contacts and how do I resolve??

Welcome to the Apple community.
One way this would occur, is if you were to be sharing your iCloud account with other users. Ideally each person should have their own iCloud account.
I note in another of your threads, that you say you have lost your phone. It's possible that someone has found it and has started to use your iCloud account on it.

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Hello hi, i just won't to ask, if there has been any changes on how to find a stolen phone, did some one come up with a fare and good solution. as it is not fare at all when some one could use it for free and there is a lot of things could be done to this

hello hi, i just won't to ask, if there has been any changes on how to find a stolen phone, did some one come up with a fare and good solution, new Apps. as it is not fare at all when some one could use it for free and there is a lot of things could be done to this condition, no one seem to care,
i have a story about my sister, am talking on her behalf, she got stolen her phone at a caffee when she just come from a horeble exam, she was very mad and having haedace for not doing well at the exam, i ask her if we could have coffee before we go home, once she sate; while i was getting the coffee for her, some one snicked to her pocket and took the phone, immidatly she feelt it and went on to searching, but nathing was hopefull. what makes it more heart braking is that she worked day and night just to buy the phone and pay for her books and so on as a student. she use to work 16 houres a day before she had to start school. 8 houres in one place and then to the other place. and she was always demanding for more houres to work; one day her boss saw her on her other job and she was serprised to see her and saied OHhh my God Milly if you work like this, i wonder if you servive, how could you also ask for more houres, My sis had to do it she has no parents or any thing, well the phone was taken after only two months of having it. the sad thing is she stile dream having it even though she can't think of buying againe. well me i have tryed a lot of things but i know some were out there there is a solution for people like this, it is not always fare for some one who has payed up to 800 to just loose his ......
Thnks

I'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck.

I tried to sinc my photos and i ended up deleting off my phone all the pictures. i only ended up with one folder, and i cant figure out how to put rest of folders from my computer back on my phone.....help

i tried to sinc my photos and i ended up deleting off my phone all the pictures. i only ended up with one folder, and i cant figure out how to put rest of folders from my computer back on my phone.....help
and on a second problem. I need to know for sure that my contacts are backed up on my computer

Create a parent folder on your computer to store the named folders of photos that you want transferred to your iPhone. Under the Photos tab for your iPhone sync preferences with iTunes, select the parent folder. All named folders of photos within will be transferred to your iPhone as separate folders or albums.
Regarding your 2nd question, this should be easy. Your contacts should be available on your computer with or without an iPhone or any cell phone, which can be lost or stolen.
Although contacts are included with your iPhone's backup which is updated by iTunes as the first step during the iTunes sync process, not a good idea to depend on this either since the iPhone backup includes a significant amount of other data. Contacts are designed to be synced with a supported address book app on your computer. With Windoze, this can be with Outlook 2003, 2007, or 2010 along with syncing calendar events and notes, or with the address book app used by Outlook Express with XP and by Windows Mail with Vista and Windows 7 called Windows Contacts for syncing contacts only.

Ok so.. My brother put music on mom's phone, but it just erased all of her contacts and left her phone with his contacts and music. How do I get her contacts back if possible?

Ok so.. My brother put music on mom's phone, but it just erased all of her contacts and left her phone with his contacts and music. How do I get her contacts back if possible?

Sync it with her computer.

My iPhone 5 synced with another computer and everything on my phone is removed, replacing it with other pictures and messages. how do i get my pictures and contacts back?

My New iphone 5 was synced on my sisters computer and now when i want to use it all of my things are gone, including my pictures and contacts. they have all been replaced with her contacts and pictures. how do i get my things back? i have tried syncing with my computer again but since it was new and i hadnt synced it at all, there is no backup on my computer.
Please Help,
Thank you

Sonali16 wrote:
since it was new and i hadnt synced it at all, there is no backup on my computer.
Then anything you had on the phone is gone.
Settings>General>Resets>Erase All Content and Settings.
Set it up as a new device again.

How do i know if my iphone has been syncronize with other device and how to remove it.?, how do i know if my iphone has been syncronize with other device and how to remove it.?thanks

how do i know if my iphone has been syncronize with other device and how to remove it.?, cuz. I had found out that one of my co-work who was updatinng my phone was syncronizing to his name..in this case my photos is been syncronize to his acount.pls help...
thanks

Hey Cherielly,
Thanks for using Apple Support Communities.
Since you are having an issue with syncing to a different apple id. You may want to make sure you are signing in with the correct apple id.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Have a nice day,
Mario

Duplicated contact when I synced with gmail contact and iCloud. How can I do?

Duplicated contact when I synced with gmail contact and iCloud. How can I do?

On your iOS device tap Settings > iCloud. Turn Contacts off.
Reset the device. Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Now tap Settings > iCloud. Turn Contacts back on.

When I installed CC 2014, I ended up with the old and new applications.

When I installed CC 2014, I ended up with the old and new applications. When I uninstall the old one, it takes out the new one too. Suggestions?

Hi LeoOfMars,
This is an expected behavior. Please check : http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
If you dont want to use the older version you can uninstall them.
Regards,
Rave

Since upgrading to 7.0.3 (iPhone 5 64gb, with iTunes Match enabled) all of my music wiped off my phone. Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G? Any ideas?

Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
Are these things connected, and how do I fix them?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

TS1398 I have an original iPad 32 why can't I connect on my home wi-fi but can connect anywhere else. No problems at home connect with other iPads and MACs.

I have an original iPad 32 why can't I connect on my home wi-fi but can connect anywhere else? No problems at home connect with other iPads and MACs.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3988 Hi both myself and my wife are on the same account so we receive each others contacts and I messages. How can I get my wife a separate I'D but keep her on the account so she can still purchase items on the account thanks Gary Eveling

Hi. Both myself and my wife are on the same account meaning same credit card. The problem with this is we both receive each others contacts and see each others I messages.
How can my wife have a different name so we are separate on such things as contacts and I message but she can still purchase items on the account.
Many thanks
Gary Eveling

You entered your wife's seperate AppleID? Check you can login with the same AppleID here: http://appleid.apple.com/ on a computer.
Some of the photos in that link apply to setting up iCloud on a device from new, not when setting it up later. It won't look the same (the dark gray background) for you as you're setting it up now.

IPod updates 2 touch with the new software, and from the update they are not connected with Time phase. They appear calling but never they enter the calls. I make calls with other users and if one connects but in these two not from the update

iPod updates 2 touch with the new software, and from the update they are not connected with Time phase. They appear calling but never they enter the calls. I make calls with other users and if one connects but in these two not from the update

I use Firefox 95% of the time, and there's no problem with flash content (and I'm still at .55 - downloaded .64 last week but I haven't got round to making the change yet). At the rate they've been changing it recently it may well be out of date already .
I've been trying it in Safari, too with no problems apart from You Tube, but that's because I'm blocking Google cookies.
One thought does occur - if your Flash preferences are set to block all Local Storage, it may be that the problem site is trying to use Flash cookies (LSOs). I had this problem recently with the BBC iPlayer streaming content. Little Snitch notified an attempt to connect to a new URL - emp.bbci.co.uk.
If I disallowed it, no streaming; when I allowed the connection, it still wouldn't stream, so I did a bit of digging and came to the conclusion that it was trying to set a Flash cookie. When I unblocked, lo and behold - streaming resumed as normal.
I now have LSOs blocked in a more subtle way that lets the site think it's being set (but it ain't) and the streaming still works.
As for permissions repair - always repair from local; the permissions on the original disc will have been superceded by updates and new installations of Apple software.
DU needs to be reading the packages on the HD, not the (now out of date) install disc.
The recurring repair messages are normal and don't mean anything's wrong. As long as the final message is 'repair complete' there's no need to dwell on it.
http://support.apple.com/kb/TS1448 (for Leopard and Snow Leopard - Lion no doubt has it's own set).

I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

I can't text a contact but can voice phone them. I don't have the problem with any other contact and the contact is not blocked. I have an iphone5.0 OS 8.1.3

I can't text a contact but can voice phone them. I don't have the problem with any other contact and the contact is not blocked. I have an iphone5.0 OS 8.1.3. I used to be able to text them with no problem. The only difference I can think is that this problem may have started since I downloaded the OS I am using now
cycleluke

Wasn't responding to you. Please show me links where this helped.
Apple isn't showing any system problems: https://www.apple.com/support/systemstatus/

I meet a lot of 3G signal when a call signal disappears 3G! I read the manuals and anything I find the problem! I do so with other brands and other cell does not, the same goes when I receive a call!

I meet a lot of 3G signal when a call signal disappears 3G! I read the manuals and anything I find the problem! I do so with other brands and other cell does not, the same goes when I receive a call!

Who is your carrier? Are you actually on 3G?
Do you have 3G turned on or off? Settings > General > Network > Enable 3G

HT204150 How did my family end up with with others contacts and how do I resolve??

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