HT204150 I had a backup in iCloud dated 8-23-2013. When I updated my iPhone, it seems as though all my saved info has gone away. Is there any way to get that info back?
I backed my iPhone up on 08-23-2013. I lost my phone and I had to get another one. When I went retrieve my info it is was no longer there. Is there a way to retrieve?
Check the iOS version on your new phone (Settings>General>About>Version). It must be the same or higher as the one you backed up or you won't be able to access the backup without first updating your phone.
Similar Messages
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After the most recent software update my phone was restored to the factory settings and all of my photos were lost.... Is there any way to get them back??? PLEASE HELP!!!!!
Photos are meant to be uploaded to your computer for archival and storage. Certainly before doing something as major as a software update, you've done this, correct? In this case, your photos should be residing safely on your computer and you can just synch them back.
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I imported info from my phone to my wife's phone by mistake. She lost her photos, texts, and contacts. Basically my phone is her phone now. Is there any way I can get her stuff back on her phone? We also have a Mac computer. Could that info be saved on it?
If there's no backup, then there is nothing to restore.
In iTunes, under Edit > Preferences > Backups it should list the name that was assigned to the device. -
If an email alias was deleted, is there any way to get that alias back?
I was a .Mac and a MobileMe user and long ago I had created an email alias and subsequently deleted it. Is there any way to retrieve it for use now?
As an anecdotal observation, I have wondered why so many providers do not recycle (or allow to be reclaimed) deleted user names, email addresses and email aliases. It seems a waste to permanently "retire" such valuable and limited resources. I admire Twitter for allowing such flexibility.There have been complaints of this sort from people trying to create completely new aliases: I don't know whether this is the same thing or is related to yours being a previously existing on.
You could try MobileMe Support (I know you're on iCloud but there is no free support for that unless you happen to have AppleCare, and MobileMe Support have helped some people). Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to 'live chat'. -
Recently when I open my Mac the screen stays black until I press the start button a few times. Usually at this point it's in sleep mode. This time, however, the computer restarted completely, losing any word documents that I had left open prior. Is there any way I can recover these files without a purchase of a data recovery software? I've tried looking in the 'recent' tab, but it didn't save anything I have done in the last week, and finals are this coming week. Please help!
If the system just Restarted on it's own, Shut down while you were working on something then started back up all those changes, edits, you had done in that app, document, are gone.
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I recently had my computer cleaned out and I plugged my Iphone up and all of my music (2500 songs) are gone. Please help
It has always been very basic to always maintain a backup copy of your computer.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Everything else remained-- pictures, notes, even my open web pages. It is probably worth mentioning that I recently got a new computer (MacBook), and I initially set up my iPhone on an old PC. Are my apps salvageable?
I take it you didn't read the warning prior to updating the phone. It said that you need to backup before upgrading. You have two ways. 1) load apps off your old computer. 2) Download apps one at a time. Your apps are still tide to your account and you will not be charged.
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I just updated my iPhone 4 to iOS6 and now my calendar, contacts, notes, etc. are gone. Is there any way to get that information back? I thought those things were automatically backed up in the first step of the update process.
The only restore I can find is from 2010.
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Hi, my daughter connected her ipone to my mac and lost all of her pictures, music, etc. is there any way to get the information back?
<Edited by Host>Does she normally sync to the MAC? IF she does, she can restore her phone from a backup, if she has one.
If she doesn't normally sync to the MAC then she can sync back to her PC and then restore to her backup.
If those options don't work then she is sol -
i synced my phone that had an itunes account but no music on it to a computer and it erased all the music on that computer. is there any way to get the music back?
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
my iphone 5 has restored to an old backup after updating to ios 7 is there any way of getting my stuff back as this has now become the most recent back up?
also since the update it keeps resetting itself? i had a lot of stuff on there that i really wanted and alot of important info lost? please help!!You might be able to remove the recent backup from the backups folder and the old one should be usable at that point
USE EXTREAME CAUTION WHEN ACCESS THE FILES AND DO NOT DELETE ANYTHING
Mac: ~/Library/Application Support/MobileSync/Backup/
Note: The "~" represents your Home folder. If you don't see Library in your home folder, Option-click the Go menu.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
I linked my outlook express with icloud, not realizing it would change my outlook express contacts. I deleted email addresses from my iphone, not wanting them there which in turn deleted them from my PC. Is there any way to get these addresses back? Seems I no longer have an outlook contacts list.
It's Outlook, not Outlook Express (different program) and if you have now deleted them from iCloud and do not have a backup they are gone.
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my tech service deleted thunderbird because we don't support it, but I still prefer it AND it had ALL of my addresses on it. Is there any way to get it back?
Thunderbird consists of a program (installed under Program Files) and your data, which you can find in your profile folder (explained [[Profiles TB|here]].
As long as you still have your profile data, it'll be back once you reinstall Thunderbird.
You could even run Thunderbird off a USB thumb drive if you prefer. -
In order to upgrade my computer from Windows xp to Windows 7, I lost access to firefox without thinking to generate a recovery key. Is there any way to get my data back?
If the only thing you have paired to the account is an iPhone the answer is that unfortunately no. The iPhone client (Firefox Home) is just a "consumer" of the Sync data and can't do much.
My best advice is to keep the iPhone synced to have access to bookmarks and manually transfer them to your new profile.
Sorry to be the carrier of the bad news. -
Is there any way to get your pictures back after updating to maverick?
is there any way to get your pictures back after updating to maverick?
Is Aperture not launching at all? Then update Aperture like Ernie recommended. You'll need version 3.5.1, or 3.4.5 with Mavericks. If you have any Aperture 3 version, you should be able to update for free.
After updating Aperture, make sure you have a backup copy of your Aperture library, before opening it in the new version. Click the Aperture library, to open Aperture on your library.
Or, is the problem, that Aperture opened on an empty library? Then check the file system on the drive with your Aperture library. It may have the wrong formatting. Then move your Aperture library to a drive formatted MacOS Extended (Journaled). Click the
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