HT204150 I have 2 iphones registered under same account, but both phones had different contacts in them, somehow icloud duplicated, exchanged them. and deleted could not restore the contacts, how do I restore it? plz help

I have 2 iphones registered under same account, but both phones had different contacts in them, somehow icloud duplicated, exchanged them, and I turned off the icloud on one of them, while doing that it asked me if I want to keep them on my phone or not. I pressed the one saying not to keep them. I deleted all of them and could not restore the contacts, how do I restore it? when I sign in to my icloud account online it only shows the contacts that were on the other phone. plz help

I access a personal iPhone and iPad, and a business iPhone with the same Apple ID.
The iPhone's passcode lock feature is completely separate from another iPhone or iOS device.
All apps, all paid and free apps include DRM protection which is tied to the Apple ID that was used to download the apps. If some apps were downloaded with one Apple ID and then a new Apple ID is created, in order to download an app update that was installed with the original Apple ID requires using that Apple ID and password.

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  • HT4623 HI, i am using I POD 3rd generatin with OS 3.1.3.  I am not able to update the new IOS and i could not found the update button in my POD.  Pleaese help me how do that.  regards

    Dear Friends,
    I am using IPOD touch 3rd generation with OS 3.1.3 (7E18) (Model MA623LL), i am not able to upgrade the IOS.  My IPOD does not have the software update button.
    Please help me how to upgrade the IOS for this version i could not able to download the games and new features.
    Please guide me.
    regards
    Nagaraju T
    [email protected]

    You iPod, model MA623LL , is a 1G iPod and those can only go to iOS 3.1.3
    Identifying iPod models

  • I have two iPods under same account information and lost one but when I try and track it only the one that isnt lost shows up, is there somewhere I can go to fix this?

    I have two iPods under same account information and lost one but when I go to track it only the one that isnt lost shows up, is there somewhere I can go to fix this?

    They cannot be tracked unless connected to WiFi.

  • When i attach my iphone 4 with computer it shows one of the USB devices attached to this computer has malfunctioned and windows does not recognize it,now what can i do ..plz help me

    when i attach my iphone 4 with computer it shows one of the USB devices attached to this computer has malfunctioned and windows does not recognize it,now what can i do ..plz help me

    I would first try unplugging All the USB devices plugged into your computer, and then plug back in just the iPhone and see if that is recognized.  Also, do you have the latest version of iTunes for Windows installed on your PC, as you need to?
    Hope this helps

  • HT201304 ello my little brother has developed lock my iPhone and I could not see the unlocking code Please help and thank you

    Hello
    ello my little brother has developed lock my iPhone and I could not see the unlocking code Please help and thank you
    edited by host

    Hi Omar_a983,
    If you are having an issue with the passcode on your iPhone, you may find the following article helpful:
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    http://support.apple.com/kb/ht1212
    Regards,
    - Brenden

  • HT204266 I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment.

    I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh

    By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?

  • HT1937 I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me *****

    I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me ******
    <Email Edited by Host>

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    There is no workaround for Activation Lock.
    iCloud: Find My iPhone Activation Lock in iOS 7 & later
    http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
    http://support.apple.com/kb/TS4515

  • Hi,i have a very big problem....i had an accident with my macbook , i poured some champagne and it does not start anymore....it will work again???

    hi,i have a very big problem....i had an accident with my macbook , i poured some champagne and it does not start anymore....it will work again???

    If you spilled champagne on it, chances are not good.  If you haven't alredy DO NOT turn it on or charge it.  I would immediately take it to the Genius Bar and see if they can clean it up before. 
    Had the same problem with a 15" MBP and a tea spill and I did the opposite.  Trashed the Logic & Keyboard Assembly.  Cost to repair was going to be more than what I paid for a computer so ended up having to replace it.

  • HT1689 Can anything be done if my iPod was stolen, and I still have it registered under my account?

    I never unregistered my iPod from my account, and it was recently stolen.. If I still have the serial code, can anything be done? and how do I go about getting it back if I find where it is? All passwords have been changed, and I DID NOT have iCloud on.

    Well since you failed to do anything to protect it such as Find My Phone and app and iCloud that doesn't help much either.
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  • HT204053 Hi, Im trying to set up my iphone, ive put email in but it wont accept it as its already being used on my daughters ipod, can i not use the same one? Thats the only email adress i have.

    Hi, can anyone please help, Im trying to set up my iphone, ive put in my email address but it wont accept it, this email is being used for my daughters ipod, so i want to use the same account, how do i do this, thanks.

    Where exactly did you get this message? Are you trying to set up iCloud, iTunes &amp; App Stores, just an email account?

  • Need help to sync two iphones to one computer with one user. Want the same library but both phones have different contact lists.

    There are two iphones in the family. We want to share the same music but separate pictures, contacts and apps. Do I have to create user accounts on the computer and different libraries?

    check out method one from this support article -> How to use multiple iPods, iPads, or iPhones with one computer

  • HT203167 how can i recover past purchases from iTunes that were bought under my account but were on a different computer that is now dead? I have a new computer but my past purchases are seemingly gone.

    I had an old DELL in college and a 120gig ipod.  Both the computer and ipod have, "gone to a better place," and now i have a MAC Book Pro and the iphone 4.  On my old computer i had bought and downloaded various tv shows, movies, and music from itunes.  I am wondering if it is possible to recover those products that I had bought a few years ago and transfer them onto my new computer and itunes account.  They are seemingly lost and it bothers me because I bought them and I feel as if they should be mine regardless of having a new computer and iphone.  Somebody please help me.  thank you

    Depending upon what country that you are in (the types of content that can be re-downloaded varies by country), and whether they are still in the store, you might be able to re-download some/all of them via the Purchased link under Quick Links on the left-hand side of the iTunes store home page : re-downloading.

  • I have an iphone 4 with the latest updates, but icloud does not show store option. My pics and music are not on the cloud, how do I upload them from my phone to the cloud? I just paid $20 thinking i needed more storage, but that did nothing. help

    I have an Iphone 4 with OS 5.1.1 and it does not show store or music under my icloud tab in the phone. Also, my music and photos don't show on my icloud?
    My contacts show and find my iphone....on the icloud. I just paid $20 thinking more storage would help, but it didn't. How can i cancel that and get a refund?
    Where are is my music on the cloud? How do I upload my music to it? If I lose my phone, it looks like there is no where to go to retrieve my music.
    And itunes won't let me sync my music to my computer. It is all music that I've purchased on itunes.
    Thanks!

    You need to subscribe to iTunes Match to store your music on iCloud:
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    To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
    Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

  • HT1688 Why does when they upgrade my phone they turn on Icloud stuff I did not have and wiped out my phone contacts, but after it did that it took another back up and I could not get my contacts from backup unless I go back sept , why not incremental back

    recent upgrade I lost all my contacts, I only had icloud for find my phone. My son backs his contacts up to my id, so when the upgrade happen it wipped out my contacts. I had been doing backups on my computer when I plug it in. But the problem is that it overlays the previous backup and after the upgrade it wiped out my phone contacts. So now I lost them and can not recover them. You need a more robust backup for IPhone.... I can not use the cloud because of my work will not let me. I have confidential information or access to it on my phone. I do not like each time I upgrade I lose my contacts and then I can't recover them because the backup runs again and overlays it. Should be a way to get increamental backups at point and time and not overlay everything. So frustrating with my upgrades and constantly losing my contacts. Very insufficent.

    I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
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    On Mac:
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    And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
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    Can anyone tell me how I can stop itunes syncing and erasing the data on the nano now we are on a new pc?

    I think you only have two choices when you hook up an iPod to a computer. One is to sync to it, which will replace all of the content if it's a different computer from the one where the iPod content came from in the first place (your situation). The other is to not sync, which I think is for people who may want to use their iPods as storage disks, the way you might use a USB thumb drive these days. In that case, you wouldn't replace your content with what is in the iTunes of the new computer, but you also won't be able to put additional content on.
    There is one new wrinkle with later versions of iTunes. You can transfer iTunes Store purchases from an iPod to a new computer, but it won't do the same for non iTunes Store purchases, like the CDs you burned. Those will have to be transferred to the new computer and synced back to the iPod. Since you have to do that anyway, you might as well just transfer all of your iTunes content from the old computer to the new one, and then take the time to sync all the content back onto the iPod. If you do it at night, you won't be troubled by the delay.
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