HT204150 I have started randomly losing contact numbers, but not email addys for same contact
I have started losing contact ph nbrs, not the email address if there is one. But random numbers just disappear. Any advice?
Hello hwestphal,
Thanks for contributing to the Apple Support Communities.
It looks like you were not able to send iMessages to your contacts, and you've solved it by turning iMessage and FaceTime off and on again. It sounds like after this, your friend is not receiving iMessages because they are sending from your phone number.
Next, I'd suggest the steps in this article to make sure that your phone number is linked to your Apple ID (email address):
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Your friend may also want to try these steps on their iPhone when they are in range of cellular service.
Best Regards,
Jeremy
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