HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?
My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?
First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...). If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes. After you get a new account for daughter, you can then turn on iCloud.
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My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!
That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it. -
I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.
When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish. -
an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?
Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.
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hiu i have an ipod which shares same itunes/icloud account as my iphone. i deleted the contacts off ipod and they have now gone off my phone too. anyone help, how can iget these back on my phone?
When you share an iCloud account between devices, any action you take on one device (such as deleting contacts) is synced to the others. (That's want iCloud does; syncs data across devices, keeping the data on the devices the same.)
The only way to recover them now is to try restoring your device to your last backup, or restore them from another backup source. -
Somehow my yahoo messenger got linked to my phone contact list. I deleted them from my phone, and now I have lost them in messenger. Is it possible to retrieve them somehow?
Run App Store, authenticate with the AppleID used to register the Mac and check in the purchases tab. If you're entitled, the iLife apps should appear there for re-download.
No, borgeano, in this modern Lionized world physical install media are passé. Need to convince Apple's servers to cough up the goodies. -
I see there is another ios update. I have an iPhone 4S. The last time I updated the ios I lost all my contacts, as I had not been using the iCloud as a backup. I am now apprehensive about the latest update. How can I determine if contacts are backed up?
You should never lose contacts under any circumstances.
Although contacts are included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer where such important data should be available with or without an iPhone or any cell phone. Not a good idea to depend on a cell phone for such important data which can be lost or stolen or damaged beyond repair.
In addition, there are a number of free email accounts that support syncing contacts over the air including an iCloud account, Gmail, Yahoo, and Hotmail.
If you are not syncing contacts over the air with an iCloud account and not backing up your iPhone wirelessly with your iCloud account, your iPhone's backup is being updated by iTunes on your computer which is updated as the first step during the iTunes sync process.
With Windoze, contacts can be synced with Outlook 2003, 2007, or 2010 along with syncing calendar events, notes, and reminders, or with the address book app used by Outlook Express and by Windows Mail called Windows Contacts for syncing contacts only. With a Mac, contacts can be synced with the Address Book app. This is selected under the Info tab for your iPhone sync preferences with iTunes.
If the supported address book app on your computer is not used and has no contacts available, before the first sync for this data enter one contact in the supported address book app on your computer. This will provide a merge prompt with the first sync for this data, which you want to select. -
i was trying to change from my iphone 4 to my new iphone 5, and i backed up my contacts onto iclould, when i restored my iphone 5 on my computer, the contacts were wiped from both devices, how do i recover the contacts?
On the iPhone tap Settings > iCloud
Make sure Contacts is switched ON. It may take a few minutes for the data to sync via Wi-Fi.
If you are using iCloud, there's no need to connect your iPhone to a computer via iTunes to sync your contacts. -
I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone. Suddenly they are gone from my phone and they won't sync any longer. What am I doing wrong?
I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think! -
I downloaded movies onto my iPad to watch when I was abroad, I synchronised with my laptop and now they are not on my iPad how can I get them back?
If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced. -
How can i get my IPhone 5C to sync with my computer to download music?
Hello, sherlockian17.
Thank you for visiting Apple Support Communities.
Here are the best two resources I could find that would walk you through the syncing process.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If your device is not recognized in iTunes, see the article below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Hope that helps,
Jason H. -
1) I have 3 iphone 3gs phones (2 16gb and 1 8gb) all updated to iOS 5.0.1.
2) I added the 8Gb device to my itunes account and icloud this weekend and then I decided to make another itunes account for that phone and seperate it from the other 2 phones as it is used by another family member who does not need to be connected through icloud to the other 2 phones.
3) When I did this it changed my old itunes account email address to a non-existent email address that was a strange combination of the two email addresses for which I have appleIDs with.
4) I went back to itunes and fixed the appleId email address back to the correct address.
5) Following this ordeal, 2/3 of the contacts vanished from my icloud account and phones. Never to be seen again since icloud does not back-up any contacts but mirrors them.
Therefore, since it backed-up to icloud prior to discovering the problem, I will need to manually recover over 100 contacts. If you need to restore from the iCloud back-up, how do you do it? You can set what you want to back-up and you can delete the back-up but you can not restore from the back-up in any obvious or easy way??? If it simply mirrors this information, then quit calling it a back-up... not true! It would have changed how I set-up my phone in itunes... also, why would any contacts just disappear without notice or anything? Just vanished? I assume when it backed-up to iCloud but it happened on the 2 phones connected to the same iCloud account, because they are synced with iCloud. So I can sync to iCloud and back-up to my computer but then I have to deal with duplicated data on the phones which have limitted memory.
Another issue, a single instance of online support from apple is $29? Enough never to use apple product again. They change the OS so often they should always carry free online support for these changes that are not associated with the purchase date of the phone. Ridiculous! and discouraging... I found the same thing from HP support... If you can't put out a product that works longer than 1 year, then I won't buy your products anymore. Apple has 90 days of complimentary support on products and a 1 year waranty? in this economy that is irresponsible and they have poor engineering if your dependable lifecycle is 1 year. That's all they can guarantee? Based on the average american's income, they expect you to spend a large percentage of this on this kind of technology every year? Figure it out Apple.
Can anyone guide me through the propper way to use this crap without losing data. I have not quite coped with the fact I have lost all of that data. Horrible.
Thanks Apple for making my life more difficultGpameathead wrote:
I have backed up my iPhone since I got it.
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Gpameathead wrote:
.. get my songs back on my phone?
Download Past Purchases > http://support.apple.com/kb/HT2519 -
I've attempted to send an email from my [email protected] but it won't recognize the group because somewhere as it was syncing it dropped all the members out of the group and I no longer have any of my contacts in my Outlook address book. How do I get these contacts back into my Outlook address book without individually re-entering them?
I think i did the same thing. I just got a new MacBook Air and when it synced with iCloud I had doubles of all my contacts. Now I'm missing most of my contacts as well.... Someone please help with a solution to this mistake....
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All my contacts are gone from my iphone and my address book!!
All of a sudden, I synced my iphone with my imac as usual and all my contacts are gone out of the phone and the address book onmy computer. Help! Thanks
Do you not maintain a backup of your important data saved to an external hard drive used for backup purposes only or to CD media?
The Address Book application includes a simple backup database option as does iCal which is simple to restore the entire database from in the event something like this occurs.
Do you have a .Mac account? If so, you can recover all contacts from your .Mac online address book. If not and you don't have a backup of this data available in some fashion, you are in trouble. -
All my contacts are gone from my iPhone
All my contacts are gone. Haven't backed up since before we started vacation. If I do a restore, will I loose photos that I've taken on the trip?
yes,
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