HT204161 I have forgotten everything about my apple ID, password, answers to security questions, etc... WHAT DO I DO????
I used my apple ID to activate my iPod, but I no longer can access that apple ID... And as long as I don't get my apple ID, I can't access my iPod... What do I do??? and I don't want to pay 35$ to call Apple Support......
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Using this form
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
3. Contact Apple by:
Apple ID: Contacting Apple for help with Apple ID account security
For general information see:
Apple ID: All about Apple ID security questions
And maybe:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
Similar Messages
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I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i have a problen on my apple id, i forgot my security question and i try to re-send it to my Emil but i got nothing i look at everywhere on junk, and pop but also nothing !! what i have to do ?
Having an Apple TV has absolutely nothing to do with the iPhone or syncing issues with an iPhone.
How much free space is on the iPhone. What does it actually say in iTunes on the Summary tab?
What is selected to sync?
Have you tried selecting a single song or album to sync? If so, does that sync? -
I can't reset the password for the apple id I use for iCloud because the associated email address is no longer in use and the site does not accept my answer to the security question. What should I do?
Welcome to the Apple Community.
If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Hi, i have no problems with my Apple ID and my Password!.. the only thing that make hard when i want to purchase some Applicatoin in App store the Security Question they aske me about my first car & my teacher name? so, i forgot those things!
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
I am trying to change my apple password and it asks me 2 security questions. The answer I gave are apparently not correct. How do I get past this step?
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
I recently received an iPhone 4 from a friend of mine who got it from someone else (The person is unknown to me and him). The first person didn't tell my friend that the Apple ID was still on the iPhone and he did not tell him what the Apple ID password was before resetting it. This is an issue considering that the iPhone was reset to factory settings, but the Apple ID is still on the phone.
You don't. It's useless. Contact the person your friend got it from. If you can't do that, then turn it over to the police or recycle it responsibly.
There is no way to bypass the activation lock. -
My mom forgot her apple id password and also security
my mom forgot her apple id password and also security questions , the mail is the same as the icloud *********@icloud.com so even when we are trying to reset password we cant log into the mail
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
iTunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Iphone 4s not showing up in iTunes, even though I have done everything suggested by Apple
I have an iPhone 4S and the latest version of iTunes.
Everything worked fine untile one day, the iPhone stopped showing up in iTunes. I have not installed any other software during that time.
I have done everything suggested in Apple's support pages and reinstalled iTunes and all Apple software as suggested.
My iPhone is showing up in iTunes when I connect it to another computer with iTunes installed.
Any clues as to what may cause this on my computer?
Thanks!the new appletv is not supposed to show up in itunes like the old one did.
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The song I downloaded (Slayer, Criminally Isane) cuts off about 3 seconds before the ending, I have tried re-downloding per apple support directions with the same results. What further actions may I take to fix this issue?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I have an idea about an apple product, who do i reach for?
i have an idea about an apple product, who do i reach for?
I have an idea too, That is about the lock screen on iphone, on new ios guys keep it a little different . lock screen would be just a screen with change able wallpaper no lock sign , and we unlock it be making sign or anything on screen for eg. circle .. as people prefer it , it would be totally free to edit anyway u want ... any gesture .... or shake unlock anything ... the unlock is so not cool on iphone .... though i respect the fact that its a universal device meaning ppl of 80 or 5 yrs old can use it .... and the guy i am commenting on, look apple have this suppor thing becoz they want to know what you think .. and all the things you write here would be seen by some apple team so go on write what you want or your idea here , they will get it for sure !
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have been waiting for about an hour waiting for an email back form apple. I forgot my security questions.
We're all just your fellow users here. You'll need to wait until you get the email.
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My apple id is locked due to trying to answer my security questions i have forgotten the answers to
please help me unlock my apple id, it has been locked because i have tried too many times to answer my security questions that i have forgotten the answers to. the help setttings told me that there would be a link saying "forget answers? send an email to reset the questions" but when i tried there wasnt anything there saying that, it was just blank.
if you could help me in anyway that would be amazingly helpful xx thank youYou need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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