HT204204 I need help talking to a person. My phone is not working so I can't call and i can't get the serial number to get ahold of anyone. what do i do

How do i get ahold of a real person? My phone is only showing a black screen so I can't get on it to get the serial number or call anyone. please help

http://www.apple.com/support/iphone/contact/

Similar Messages

  • Dear apple management,  I have purchased I pad mini e few days ago. I need help as follows:  (1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ?

    Dear apple management, apple support communities
    I have purchased I pad mini e few days ago. I need help as follows:
    (1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ? HELP URGENTLY REQUIRED.
    (2) How do i sync my pc  with I pad mini?
    (3)i can read on i pad mini  file made in microsoft excel but all numbers are very different from the original document. What is the solutuon?
    Dr Uma S Nayak
    <Personal Information Edited by Host>

    You are talking to fellow users on these forums, not iTunes Support or Apple - I've asked the hosts to remove your phone number from your post.
    For the Camera app, try closing it via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the iPad's screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    In terms of syncing, you will need iTunes on your computer - if you haven't already downloaded it then you can do so from here : http://www.apple.com/itunes/download/
    You can conncet the iPad to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar on iTunes 11 on a PC via control-S), and use the tabs on the right-hand side of the iTunes screen to sycn your content to the iPad.
    Syncing music : http://support.apple.com/kb/HT1351
    Syncing apps : http://support.apple.com/kb/PH12315
    If you haven't yet synced your iPad to your computer you may also find this page useful : https://discussions.apple.com/docs/DOC-3141
    For the excel file, what app are you viewing/editing it in ? If the values are different then it may be that the app that you are using doesn't support all the formulas that are being used in the spreadsheet. Apps that 'support' excel documents include Apple's Numbers app, and from third-parties apps such as Documents To Go ('premium' version) and QuickOffice Pro HD.

  • I replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

    i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

    You will need to contact Adobe directly:
    Contact Customer Care
    What version?

  • My phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

    my phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

    Why do you need the serial number? The phone can't be tracked by either serial number or IMEI.
    See this article:
    http://support.apple.com/kb/HT4061

  • I need to get the serial number for my ipod can i find it on itunes?

    Can I get the serial number for my ipod from itunes?

    Do the following:
    Launch iTunes on your computer.
    Hold down your Control key, then on the menu bar in iTunes click iTunes>About iTunes (Mac) or Help>About iTunes(PC).
    Any previously synced devices will scroll in a pop-up window; press the space bar to stop scrolling so you can write down the serial number.

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • HT4812 I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

    I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?

    If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

  • HT4061 My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Please help me....
    My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Hello Jesslocko,
    Before following the iPad Restore process make sure you have updated version of iTunes installed on your computer, to check that Open iTunes on your computer click on Help and then check for updates ( If there is any updates available then Install it ) and If you do not have iTunes Installed or if you want to directly update the version of your iTunes then Download and Install iTunes from here : http://www.apple.com/itunes/download/
    1. Make sure your device (iPad) is unplugged (Disconnected) from your computer (this should be the computer that you use to sync your iPad or you can use any other computer with iTunes installed in it). You can leave the USB cable connected to your iPad though.
    2. Turn off your iPad. Press and hold the power button on the top edge until a slider appears. Slide it from left to right to power off your device. If the slider doesn't appear (because your iOS device has frozen up) then hold the power and Home buttons down until the iPhone or iPad turns off.
    3. Ensure your device has a decent amount of charge. Leave it plugged in to the mains for 10 minutes or so if you see the flat battery icon. (iPad low battery)
    4. Hold down the Home button (the round button at the bottom of your iPad screen) and connect the other end of USB cable to the computer this should cause your iPhone or iPad to turn on. Keep holding the Home button until you see the iTunes and USB cable images on your iPad screen, then release the button.(iPad recovery mode)
    5. In iTunes (launch the application if it isn't running on your Computer), you should see a message saying an iPad has been found in recovery mode.
    6. Click OK and then click on Restore to bring your iPad to Factory settings

  • My computer was stolen, I just need to speak to a real person to get the serial number, I have all of the other purchase information, how do I do this?

    I can't get through a single one of Apple's automated services to help me out, and a genius told me I'd need to make an appointment...two weeks from now at my local Apple store.

    Did you register the Mac with Apple?
    The serial number is on the box and your receipt (if you have them)

  • HT1349 Help! Ipod touch lost, need serial number.  Can I get the serial number off of ITunes?

    My iPod is missing, needing the serial number.  Read in iTune support that the information is located in iTunes.  Cannot figure out how to find it.
    Any help is greatly appreciated

    @frazzldmot when was the last time ur ipod was synced to computer?
    if it was with in the last 30 days list will show ur ipod sn number with out ur ipod
    Open iTunes without connecting your iPod touch. Hold the "Ctrl" key and click "Help" and "About iTunes" if you are using a Windows system, or click "iTunes" and "About iTunes" if you are on a Mac. If your iPod touch was the last device connected to iTunes, its serial number will scroll on the screen.
    Read more:  How to Find an iPod touch's Serial Number | eHow.com http://www.ehow.com/how_8012057_ipod-touchs-serial-number.html#ixzz1uhYLih6L

  • HT201365 i lost my ipod5 and cant remember the serial number i need help getting the serial number on my ipod 5

    i lost my ipod 5 and i cant remember my serial number i need help with my serial number

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
    Maybe a way to find serial number after a device is no longer in your possession - https://discussions.apple.com/message/19524469 - "The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices."
    iPhone: Locating the serial number, IMEI, ICCID, or MEID - http://support.apple.com/kb/HT1267 - from phone itself, a computer to which it has been backed up, or packaging.

  • I need help turning off the "find phone" on my 4G iPhone, but don't have the phone to get the serial number

    I am looking for direction on how to turn "OFF" find my phone.  I do not have the phone or serial number.

    Remove it from your account by signing in to icloud.com/find,
    selecting the device, and clicking Erase. When the device has been
    erased, click Remove from Account.
    You do not need the serial number to do this, but you may
    be able to find the serial number here:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    Scroll down to the section on getting information from your computer.

  • How can I get the serial number for CS6 - I did not register it on my adobe account and I don't have the invoice/email from Aug 2012 nor the box anymore. I need the number to move software to a new computer.

    I am trying to move Indesign CS6 to a new computer.
    To do this I need the serial number of the license.
    It seems I did not register the number on my Adobe account as nothing is there.
    I bought the software in August 2012 - and no longer have the invoice.
    i think we got the software by box but am not sure.
    Please help!

    Hello Karen,
    in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
    Hans-Günter
    P.S.
    Very often Preran works as the "good spirit".

  • I need help finding a workable web program that is not CSS based.  I tried IWeb and it just won't work for me.  Way too limiting.  I've been using a 12 year old copy of Macromedia Dreamweaver, but the new Dreamweaver is CSS

    Been building web pages for nearly 20 years, starting with GoLive.  Went to Dreamweaver about 12 years ago, the Macromedia version.  Tried going to iWeb when it came with a new Mac, but found it way too limiting with it's CSS template base.   Unknowlingly, I then bought a new copy of Dreamweaver.   Ooops, Adobe had bought Macromedia and Dreamweaver, too, is now CSS based, which for my money makes it useless to anyone who likes simplicity.   Now I find that even iWeb has been discontinued.  I was told yesterday that Apple doesn't have a web program any more.   At 12 years old, I just don't think it's practical to try to load my old Macromedia Dreamweaver into the new Mountain Lion (I'm getting a new Mac), though it is running, barely, in Snow Leopard.
    I need to find a web builder program that will permit simple construction of educational pages, nothing fancy, nothing artistic, just create a page, give it a color, type or drag in text, insert a table, insert pix in the table blocks, add text under the pix... done!    I should note that I am not looking to build traffic.  I teach simple things for free and people who want to learn those things (antique sewing machine repair, quilting, building longbows) find me.
    I've downloaded trial versions of half a dozen or so programs and looked at maybe 20 more, but all are either CSS based and drive me insane with requirments for constantly making rules and template models, and/or require that you base your web presence in their server.   Also, many will not work with pages built in other programs.  I maintian a volume of over 1000 web pages, many requiring regular updating, and they have been with the same server for more than 15 years.  I'm not about to change.
    So, anybody know a simple, old fashioned web builder that's happpy on a Mac platform?
    Captain Dick

    Although not supported anymore, iWeb does still function using Mountain Lion...
    http://www.iwebformusicians.com/iWeb/mountain-lion.html
    ... and you can purchase it from Amazon.
    Start with a blank page using the Black or WHite template.
    All modern websites use CSS and there are thousands of free templates to be had if you want to use a code entry style application. You will need to go this route if you want to create a site that is viewable on mobile devices although you can create an iPhone version using iWeb...
    http://www.iwebformusicians.com/iWeb/Mobile-iWeb.html
    Search this forum for numerous topics about iWeb alternatives.

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    If you mean by "airport express" the square airport router you plug in and has a usb port then run the Airport Utility located in your Utilities folder to set it up again. If AU doesn't see it you may need to do a re-set of the AE.

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