HT204204 iphone unable to link to the internet

My wife's iPhone 5c running iOS8.2 has not been able to send or received email or contact the internet since around March 24.  She decided not to tell me, and now she is leaving for a month early tomorrow AM and I have to fix it NOW. I have checked all the settings and passwords, and everything seems to be fine, but it states that it is not connected to the internet when I try to access Safari. When I send an email, it sounds like it has been sent, but it remains in the outbox and says that the the connection to the SMTP server failed. She has been sending large photo files, which I have tried to convince her not to do. When i go to settings and open iCloud in the general pane, I get an error message that there was an error connecting to iCloud.
I backed it up, but hesitate to erase it and start from scratch.  Is there anything obvious I may have overlooked?

BTW, Airport Utility shows that the iPhone is connected to my local network and to the Internet.

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