HT204266 App Store is not responding , featured and top charts, no reponse
App Store is not responding
Saw this on another post.
Applecare Senior Advisor (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
<Edited by Host>
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I am not able to access the "featured" and "top charts" in the app store
I am not able to access the "featured" and "top charts" icons in the app store. Everything else works fine.
Here I am using Java Type IV for database
connection.
So,there was no necessity of creating DNS.How your app communicates with db shouldn't matter for the end user. Still, you may want to use a functional network name also for the thin client driver connection string.
So,is there any other way to solve this problem.What is the problem really? Do you not use dns for network naming? Maybe you have to manage the hosts file on every client then. -
App Store is not responding after Yosemite installation
After installed Yosemite 3 days ago, I have been encountering many issues: 1) booting very slow (more than 10-15 minutes), even halt sometimes; 2) app store does not respond; 3) some apps like Spotify are cannot be opened. I have been always happy with Apple products until Yosemite. So disappointed!
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Carlo -
Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My App Store has not been working and every time I hit it its just blank what do I do
DDear Apple my App Store has not been working and i need to know what to do because I need to download things and I cant every time I touch the button it's just blank
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I updated to 10.10.3 today on my Macbook Pro. Now my photos will not open. My App store will not open. And my spotlight search icon in the menu bar is missing. Is anyone else having these problems?
Process: Photos [850]
Path: /Applications/Photos.app/Contents/MacOS/Photos
Identifier: com.apple.Photos
Version: ???
Build Info: PhotoApp-209052000000000~4
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Photos [850]
User ID: 501
Date/Time: 2015-04-08 23:01:24.842 -0600
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Time Awake Since Boot: 360 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities
Referenced from: /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Binary Images:
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Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST750LM022, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1 -
The Featured and Top Charts are Blank on my iphone 4
When I open the App store the Featured and Top Charts screens are blank on my iphone 4. I have tried restarting the phone and logging in and out of iTunes. Does anyone know how to correct this problem?
ThanksI have checked everywhere in the iPhone 4 and without look I have not found anything. I have read other post regarding this and have tried to look for them or type them to search. But nothing appears.
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App Store featured and top chart items are blank
When i go to the App Store I can see purchased items, can update current apps and see Genius items but when i go to Featured tab and Top Chart these are both blank?
Hi friarnige,
I would suggest logging out of the iTunes store on your iPhone, closing all apps, and restarting the iPhone to address this issue.
Sign Out of App Store
Settings > iTunes & App Stores
Tap on your Apple ID
Tap Sign Out
Close All Apps
iOS: Force an app to close
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the red dot with the minus sign to close it.
Double-click the Home button and try opening the app again.
For more information, see iOS: Understanding multitasking.
* It's typically unnecessary to force an application to close. You can access all recently used apps by double-clicking the Home button, but these apps are not necessarily open.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
If these steps do not resolve the issue, please refer to this article for more information:
Can't connect to the iTunes Store
I hope this information helps ....
Have a great day!
- Judy -
HT204266 App store does not display updates
App store will not display updates, any body know how to fix this.
There are various other threads here that cover the same issue...with that being said
The problem could very well be on Apple's end...maybe a server issue with the App Store. I just checked my iPhone 5 updates under Wi-Fi and get nothing but a white "Updates" screen with the busy cog spinning endlessly. Everything else loads fine...web pages & all other aspects of the iTunes Store. Updates is the only thing that is not working.
Checking the System Status page (http://www.apple.com/support/systemstatus/) show no issues, however it may not have been updated/Apple is not yet aware of the issue. -
TS2446 When I put my apple password for App Store will not respond
When using I'd password for updates and App Store will not respond
Does the username and password you try to use have administrator privileges? You must input an admin username and password to install.
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The App Store doesn't show me about featured and top charts
The App Store doesn't show me about featured and top charts
Thanks Demo. i had turned on restrictions but I had totally forgotten about it. I think I had turned it on more just to see what it was, and I had never seen any app be restricted from downloading big before. I would have never figured this out as there is absolutely no indication in the App Store as to why the button is missing. Thanks!!
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Itune and Apps store are not responding?
going very slow and not generally responding
OK. Just wanted to make sure.
I suppose that the next step would be to quit the apps completely and then restart the iPad.
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Have you tried connecting to the app store from a different WiFi network? Somewhere other than your own home? -
I click on featured or charts and it just displays a blank screen. I cannot search either.
Saw this on another post.
Applecare Senior Advisor (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
<Edited by Host> -
My app store has the "featured" an d"whats hot" screens from some time ago, and it doesnt change or update!!! I can find any app by searching fine. Please help!
If you have a Mac I would recommend that your install Printopia. Here is a link to it:
http://www.ecamm.com/mac/printopia/
With Printopia, any printer that you can connect to your Mac will appear on your iPad as long as they are on the same wi-fi network. Try Printopia to see if that border goes away. Good luck! -
How do I download an app from the Mac App Store but not install it and save to do later?
I'm getting the free Lion download for new Macs from the Mac App Store, but am not ready to install it yet. It appears that apps (including Lion?) from the App Store automatically install themselves. Is there any way to save an App Store download (.dmg?) for later installation without having it automatically install? I asked Apple Support via chat, and they said it could be installed later but couldn't tell me how.
The Lion download is different than small apps. What you get with Lion is an installer. But be sure to make an extra copy because after using the installer it deletes itself.
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