HT204266 App store won't accept my password. My wife has an iPad also and it keeps bringing up her email address. How can I cure this?

How can I remove my wife's email address and password from my app store account? I am trying to update apps and it won't let me use my info. My wife has an iPad and an account, some way the info got on mymipad.

You can log out out of the currently logged in account on the iPad by tapping on the id in Settings > Store and you can then log in with your account - but if any of your wife's apps are on your iPad then only her account will be able to download updates to those apps as they will be tied to her account.

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HT4623 the app store won't accept my password to download apps,only updates with iphone 4 ios 6.0

the app store won't accept my password to download apps only updates with iphone 4 i05 6.0

Check out iforgot.apple.com and reset your password!

Before removing iPhoto (latest update crashed the app), I accidently removed it from my purchased Apps from the App Store. I accept iPhoto when I search for it, but does not put it back in my list. How do I get this back so that I can reinstall iPhoto?

Before removing iPhoto (latest update crashed the app), I accidently removed it from my purchased Apps from the App Store. I accept iPhoto when I search for it, but does not put it back in my list. How do I get this back so that I can reinstall iPhoto?
Thank you.

I found the answer just after posted this. Thanks to a user named CloudWalker. Solution is to go in AppStore, View Account under "Store" Menu and unhide any purchases.

HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld

I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld
i cant rember questions and my reset security info email(address and passworld)
How can i do? i want buy apps but need ask this questions.......

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT1495 i have an old apple id using an old email address how can i sync this one with my new id as i can not remember my old password

i have an old Apple id using an old email address how can i sync this when i can not remenber the password wwith my new account

You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.

My ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

my ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
If you synced any of your mum's apps to the iPad from your her computer then they will be tied to her account, so only her account will be able to download updates to her apps

HT5787 I have reset my password but I cloud and App Store won't accept new password

I have reset my password and my I cloud and App Store won't accept the new password

Normally it's the Apple ID that's tied to your content not your password (You can change your password every day if you want to). Try again and choose the option I forgot my password and your will get an e-mail how to go about it.

App store won't accept my password

App store wouldn't accept password, refused three times so I had to change it. Same thing happened again. Message says 'unknown problem'. Yet I can sign in to My apple ID and to this help page. What is going on?

Sign out of your account, restart the iPad and sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.

TS1702 My cars 2 app mate app is not working after upgrading from ipad to ipad 2...... synced.... uninstalled and re installed several times as well as wiped ne ipad out and re did the whole proccess several times. how can I get this app working?

I have installed the cars 2 app mate on a ipad 2 from an ipad 1 synced with itunes account.. all is working except this app. After many times of un installing and re installing aswell as talking to apple tech suport this app is still not working.... its there it just has no function...... how can i get this installed and working, my grandson is autistic and uses this app many hours a day........ it is important for me to get this up and running again for him.......

(1) So, I found a youtube video showing how to open up my iMac and replace a Disk drive. I opened it. I removed the disk drive. I opened the metal cover of the lid of the disk drive. It was clean and immaculate; so, it destroyed and debunked the dirty drive theory. But, just to make sure I sucked around the optical sensor with a vacuum and gently brushed it with a Q-tip.
(2) I then watched a you tube video showing how the drive operated (it was a drive supplied with power outside an iMac with a transparent cover unlike the opaque metal cover that we have on our drives). My scientific curiosity started to wonder if somehow the mechanical part (of the electro-mechanical assembly) was locked or jammed. So, I started messing with the arms with the utmost care after watching the video to see if i could move them manually. Yes on some. The main arm that is linked with the drive motor was immovable. The rest I played with a little bit, took great notice in the start of the video to see how the arms looked before inserting a disk. I then put it all back together.
It works now. My guess is that taking it out and then placing it back in along with the resetting options that others have done was the trick. I believe it is a possibility that the hard drive became locked mechanically in some strange manner after ejecting a DVD in conjunction with the uploading of the new OS. I believe the actual removal, reinstallation, and resetting of the drive put everything back into sync. My computer sits in a climate controlled dust free environment. I knew for a fact that this hard drive was OKAY.

App store won't accept correct password

Only one of my devices won't download apps. The password is correct. I can even go to safari on the phone and log in to my apple Id there. It doesn't say my password is incorrect. Ive tried using an incorrect pw and it informs me it is wrong.. I have signed in and out. Closed all my apps, reset multiple times. Plugged it into iTunes and checked the account was right. It just keeps bouncing me back to putting in the password.

I have the same problem. App store dont accept my correct password. I reset the password. Finish all application. I try new session in settings. Not works.
I update to IOS 8 and dont work too.
And now, some applications doesnt work and I cant to update or install news.
Please, help me!!

Mac App Store won't accept my password

Ok, well I sent tech support an email about this yesterday and never heard back, so I guess I'll give this a go...
The main problem is I can't access my account in the Mac app store. Everytime I enter my password its says "unkown error occured".
I did change my password yesterday before this problem arose, I don't know if that has anything to do with it or not, but the new password works in iTunes...

Forgot to mention - iCloud login in System Preferences works fine with the new password, further confirmatin that the password has definitely been changed.

I am trying to update Apps and it is showing an old email address how can I change to my new email address?

I am trying to update my apps and I need to change it to my new email how do I do that?

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I'm trying to update my apps but itunes is defaulting to an old deleted email address, how can I change it?

I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????

Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT1918 Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
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ITunes store won't accept my password from my iPhone 5 this morning. Ideas? Know issues?

iTunes store won't accept my password from my iPhone 5 this morning. Ideas? Know issues?
And no matter how many times nor what I change the password to I cannot log in to purchase music.
Help!

I tried "resetting" my password, but b****y iTunes just keeps asking me for ANOTHER password, and won't accept the password I want to use! I'm getting mighty fed up with iTunes - I'm a senior citizen, and my memory isn't as sharp as it might have been, so passwords HAVE to be fairly simple and OBVIOUS to me. I can't just keep thinking up new passwords because they are getting more and more irrelevant, and I will NEVER remember them.
What am I supposed to do now?
I can't use my iPhone when I'm out of the house, because it won't recognise my new email address and password. I can't use BTFON because it needs my password, which I can't get iTunes to accept.
I can't get the bloody thing to do anything, and although it cost me £600 when I bought it 2 years ago, I'm not very happy with it any more because I just can't get the thing to do anything.
HELP!!!!
Bill

HT204266 App store won't accept my password. My wife has an iPad also and it keeps bringing up her email address. How can I cure this?

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