HT204266 Can I download a paid app but get a refund if I don't want it?
So basically I accidentally paid for a $5.34 app with my $15 gift card for iTunes and I'm not even using the app -.- I want a refund if possible. Any help?
Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; they probably won't grant one, and if they do, you'll never get another from them.
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I just downloaded a paid app but it wont open
i just downloaded a paid app but it wont open
Try this:
1. Close all inactive apps. Double-click the Home button and hold apps in the Task Bar down until they all wiggle then tap the minus sign to close apps. Tap the home button to return to Home screen.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo. -
I Got my new iPod touch 5th gen and I put my Apple id in and all that so then I go to download a paid app and then it says I have to put my 2 security questions and I dont remember the 2 questions and I dont remember the rescue email. Please help I also put $101.72 on my account and I want to spems it.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116371) -
Hello all
My daughter has tried to download paid apps, she is three so is forgiven but I don't want them and certainly don't want charging for them.
Only issue is its now wanting me to enter billing info when I download a free appHow can I get a prepaid iTunes card?
Buy one from the Apple Store or retailer who sells them. Since you don't say where you are, I can't tell you specific store names.
How much is it?
They're issued in denominations. In the US, they start at $10.
what would be the procedure for me to pay that money I owe, since I dont have another credit card?
Redeem a prepaid card or gift certificate.
Your only other option would be to contact the iTunes Store, explain the problem, and ask if they'll cancel that 99-cent purchase. There's no way of knowing if they will since the terms of sale state that all sales are final, but you can ask. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact them.
Regards. -
Any suggestions?
Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
How to remove Apple ID and password from a shared account for I can download from I Tunes to have separate accounts?
OK, but in my ipad, the apple id i have in itues is already the one iwant to have, but th one i used to sin in for i-coud is the other one. Any tip as to how to change the apple id for icloud and any idea how to know what apps i bought with the other apple id so as to delete them from my ipad to avoid being asked to enter another apple id every time they get updated? thanks!
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HT4539 how can i download previous purchases app but i only have apple ID and don't have password
I had no longer used my old apple ID and i don't remeber the password and can't even reset the password becasese i had cancle my old internet provider . How can I transfer my previos purchases app to my new apple ID ?
Hi...
You can't. Purchases cannot be transferred from one Apple iD to another.
You will have to repurchase the apps using your new Apple ID.
Frequently Asked Questions About Apple ID -
I am connected via airport extreme wifi, should I be hard wired?
If you try to run Software Updates, is it able to connect to the update servers? Are you managing your Software Update server?
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I can't download anything my purchase and get message that says I don't have write access in itunes
I am trying to downlaod music from itunes for the first time and get an error message iTunes couldn't download your purchase. You don't have write access for your iTunes Media folder or a folder within it. Change permissions in the finder and then choose store check for available downloads.
I have done all of this ... made sure that they are writeable and still having problems. Any suggestions would help. Thanks!check if you have read & write permissions for your music folder. in the finder, right-click on it and get info. unlock the little padlock (you may have to enter your admin password) and change the permission settings if necessary. next, click on the little gear-shaped icon and apply to enclosed items like so
the important part is to apply to enclosed items ! -
If I have downloaded an paid app in iPad can I download it for free in iMac
If I have downloaded an paid app in iPad
Can I download it for free in iMacYou can download the iPad app to Mac's iTunes for safe keeping but it will not run on OS X.
You will need to download the app using Mac App Store whether paid or free to run on OS X. -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought no happy please help!!!!!!
Are the apps in your iTunes library on your computer and did you select them to sync? Are you sure that you are syncing correctly?
Read this.
http://support.apple.com/kb/HT1386 -
Since I actualize my iphone 4 to ios6 I can´t download applications from app store in it they seem to by downloading but within some seconds it's like if not clicked the download button. But then I have "waiting" mode applications that I never search for.
Hi nitish7
Thank you for posting and welcome to Nokia Support Discussions!
Can you provide us the following information to better assist you:
1. Model of your phone.
2. Are you downloading from Nokia Store on the phone or using Nokia Suite?
3. Type of connection you're using (WiFi/mobile data)
4. Any error message you're getting?
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" -
I try to update or download apps but my credit card expired can I download a free app with out taking me to the payment method? Or I have to enter a new credit card ?
you would have to enter your new credit card details
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