HT204266 Cannot connect to appstore

I cannot connect to iTunes or appstore on iPad but can on other devices

Have you tried logging out of your account on the iPad by tapping on your id in Settings > Store and then logging back in and seeing if it then works ?

Similar Messages

  • Cannot connect to Appstore for updates or sign in

    MBP early 2011
    ML 10.8.1
    can access all areas of Appstore except Updates - I get a "Cannot connect to Appstore" message
    can sign in to iTunes
    when I try to SIgn in to App Store I dont even get a login screen
    have tried all kinds of fixes from the forums and Google search but no luck
    Any ideas anyone?

    Talked with a senior engineer from Apple who resolved this issue for me. It involved re-setting the privilieges of a specific Certificate (in Keychain) to system defaults. I then had to Trash two files:
    /var/db/crls/ocspcache.db
    /var/db/crls/cricache.db
    After re-starting, the problem was resolved.
    Sorry, I don't have more details, but if you have this problem, you may want to call Apple and mention this procedure, which they have on file.
    What caused this? No one seems to know.

  • Cannot connect to appstore ios6

    I cannot connect to AppStore and ITunes after software update to ios6 though I have high speed Internet connection. I am using ipad2.  Please help.

    Try a reset:
    1. Hold the Sleep and Home button down (together)
    2. For about 10 seconds
    3. Until you see the Apple logo (very important)

  • Cannot connect to AppStore/iTunes

    Hi,
    I cannot connect to the AppStore and iTunes on my iPhone 3GS while using my WiFi connection, but can access these stores on Edge and 3G network. I have tried resetting network settings but that did not solve the problem.
    I can use the AppStore and iTunes store on my PC and can download stuff and then transfer it on my phone by syncing it.
    Can I change something to get the store working again on phone over Wifi?

    Can't connect to the iTunes Store

  • I cannot connect to appstore/itunes store?

    i have installed yosemite
    and i have tried the trouble shooting with the keychain edits etc but i dont see  them files
    ive also checked that i have the correct timezone
    i have tried the repair option (repair disk) etc and it still doesnt connect
    is there a way i can get the appstore to work, i did try to restore yosemite or do a reinstall but its downloading the entire software again and i dont have enough data for this be finished. what else can i try to get appstore running?
    im not sure if i have accidently deleted any files from the keychain certificates as i had wifi problems and i may have deleted a linked file...
    please advise

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT204266 cannot connect to itunes store when trying to get app updates

    Why do I get this message...."cannot connect to itunes store" when trying to get app updates.  I have no trouble connecting to store in other area.

    Try this http://support.apple.com/kb/TS1702

  • Cannot connect to appstore too

    I can't connect to AppStore. I dont know what wrong

    There are a number of other threads from other users with the same problem, and it's mentioned on Apple's status page that some users are having problems with the store : http://www.apple.com/support/systemstatus/

  • HT204266 cannot connect to the store...a secure connection could not be established. please check your date and time settings...  I check the date and time, and the store still gives me the same error

    I am having trouble connect to the app store, the error I am given is - Cannot conntect to the Store. A secure connection could not be established.  Please check your Date & Time settings. - I checked my date and time settings and also shut down my Ipod touch.

    See:
    Can't connect to the iTunes Store
    Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic.

  • Cannot connect to AppStore or itunes or icloud. Keeps responding that AppStore can not connect.  Although able to use wifi all over the iphone 4s. Having problem only with AppStore n other Apple inbulit apps. Revert

    Appstore icloud itunes not connectiong

    I had this exact issue.  However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
    In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information.  I had recently changed my name and it did include the & symbol in my name (not the appleID itself).  I replaced the ampersand with the word "and" and saved.  I then went to the iTunes store and logged into my account there and made the same change on my billing name.
    Voila!  I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
    incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue. 

  • Imposible conectarse a AppStore (cannot connect to AppStore)

    I'm trying to download new Apps in my new Ipad Air 2 128 Gb with IOS 8.1.2 and it shows the message: "Can't connect to App Store".  I have WIFI and I can navigate using Safari.  What's wrong?

    Hey elianachav,
    If you are having an issue with connectin to the App Store from your iPad, I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • HT204266 cannot connect to the server

    None of my apps work away from my homes wi-fi connection. They used too but now I can't access anything but text messaging and phone calls. I have restarted my phone and check with the apps websites. Its not just one application its many. Please advise.

    Try the following:
    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings
    3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

  • App Store is not opening. Email and Safari are opening but App Store does not saying cannot connect, App Store is not opening. Email and Safari are opening but App Store does not saying cannot connect

    even with my phone connected on wifi App Store gives a message "cannot connect to App Store". This when email and Safari are working normally.

    Mr Brett, thanks for the reply but my situation remains unchanged. Let me amplify my problem.
    My Mac Book, iPad and iPhone are using the same WiFi connection. Every device is able to connect to the internet, email connectivity is good, safari is working perfectly, Apple Store is fully accessible (except on the iPhone) and updates have been received for IOS as well as the various apps. 
    It is only on the iPhone 6 that message"cannot connect to appstore...." is being displayed whenever App Store is invoked. Surprisingly if i keep pressing the "update" button the page indeed opens but only for a second and I have been able to press update buttons for apps in that second. The app is even getting updated even as the message "Cannt..." continues to be displayed. However, the other buttons like "Featured" "Top Charts" "Explore" and "Search" are not opening for at all. Only the message "Cannot connect to App Store" is displayed.
    Help!!

  • Iphone 4; connected to wifi but in cannot connect safari and appstore

    Hi, any one knows how to fix my problem? my iphone 4 is connected to my wifi home network. When I use the appstore it says "cannot connect to itunes store". when I use safari "safari cannot open page because it is not connected to the internet". HELP.

    The 169 IP address mans it did not correctly negotiate with the router:
    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

    Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

    Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

Maybe you are looking for