HT204266 Downloaded a movie through ITunes. Intended to use a redemption code. Only options were purchase or rent when searched for the title. Choose purchase, thinking that would prompt using the redemption code. Can I cancel that purchase?

Movie obtained through search for title in ITunes. Intended to use redemption code. Only option was purchase or rent. Choose purchase, thinking it would prompt asking for the redemption code.  Instead, it downloaded the movie and charged my account. Can I cancel that order and have my account credited for that accidental purchase?

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    Hi Sophie ,
    I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then try installing back again .Refer to the following link download Acrobat X pro .
    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Let us know how it goes .
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    Sukrit Dhingra

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    From a Kappy  post
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