HT204266 How do I submit a question to apple? When I try to search int the App Store on my iPod touch 4g on iOS 6, the App Store crashes.

I have an iPod touch 4g on iOS 6, but whenever I try to search in the App Store, it crashes. Could somebody tell this to apple so they can update?

That is a know problem. See:
https://discussions.apple.com/thread/4319809?tstart=0

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HT204266 I have a iPod touch 4 and updated the iOS 6 and always when I try to search for an app in the App Store it won't let me because it always exits the App Store. Why is this happening?

I have a iPod touch 4 and updated the iOS 6 and always when I try to search for an app in the App Store it won't let me because it always exits the App Store. Why is this happening?

Have you tried resetting and restoring your iPod?

How do I submit a question without having to be logged in?

How do I submit a question without having to be logged in?

you are already logged in, and that is the only way. Sorry, you arent talking to apple, we are just users like you.

How Do I Submit A Question

I must be dense or something could someone please tell me how I can post a question concerning my iPod and windows?

Hello Michael,
Though I am fairly new in these Apple forums, I think I can smell a troll when I see one... (must be my synaesthesia). Somebody registers and immediately posts a question entitled "How Do I Submit A Question..?" Come on! I thought it was a lampoon on all the other misguided souls until read the post. And I confess I actually laughed out loud.
lol
But I having read it, I would put money on this coming from a troll. Typically it is about about iPods from a purported Windows user and I fear we can expect more such trollery as time goes on. Not to mention OS X viruses.
I note that Pothole Lady has neither responded nor posted in the appropriate forum. Of course only 2 days have passed so I suppose I could just be wrong but I doubt it. Sighs. Still, it would ceratinly be revaling if s/he or any other such poster turns out to be genuinely misguided and can tell us how on earth they ended up posting in this forum as you requested. Let's not hold our breath though.
Cheers
Gaberdine
12" Al Powerbook G4 80GB, 768MB, SD Mac OS X (10.4.3) ... and half a bottle of Laphroaig.

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 how to reset my security question and answer i have try everything but can't get it don

how to reset my security question and answer i have try everything but can't get it don?

WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

HT5312 How can I reset Security question of Apple ID

How can I reset Security Question of Apple ID

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

How to reset my security question in apple id

how to reset my security question in apple id.

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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HT204266 when I try to make an in app purchase it says "your purchase could not be completed how do I fix that?

When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hello Simple problem - don,t know how to solve it. With Premiere CC when I try to do a selection (click... drag... release the click) very often it stop way before the end of the move I'm swinging the Magic Mouse. I taught that the mouse clicking was de

Hello
Simple problem - don,t know how to solve it.
With Premiere CC when I try to do a selection (click... drag... release the click) very often it stop way before the end of the move I'm swinging the Magic Mouse. I taught that the mouse clicking was defective and went to get a new Magic Mouse after lots of frustration. Today, I have an edit to do it it does the SAME thing !!
I was like ????#$%?&*(???
Opened all the lights and taught I've trow the new mouse to the garbage and was using the defective mouse again... no !! - ??
Actually, the bran new mouse is doing the same thing. What I understand after investigating on the motion and watching carefully my fingers !! - is that when I click I have to keep my finger at the EXACT same place on the mouse... drag and release and it's fine. If I click by pushing on the mouse and my finder is moving of a 1/32th of a millimeter, it will release and my selection will be to redo. You can understand my frustration ! - 75$ later... same problem, but I know that if I click with about 5 pounds of pressure and trying to pass my finger through the plastic of the mouse, it you stay steady and make it !
The problem is that scrolling is enable while clicking and it bugs.
How to disable it ??
Simple question - can't find the answer !

Helllooo !?
sorry but the Magic Mouse is just useless with the new Adobe Premiere CC and since I'm not the only one but can't find answer this is really disappointing. This mouse is just fantastic and now I have to swap from a USB mouse to the Magic Mouse every times I do some editing. My USB mouse if hurting my hand somehow and I want to got back to the Magic Mouse asap. Please - for sure there is a simple solution !
Thanks !!

How do I create a product or item database so I can search fr the product and its files with hte pro

How do I create a product or item database so I can search for the product and its files with the products name or four digit code

Ok so I made some progress on this. I have figured out, that I can add a chained "add to cart" to certain items, then when they click the button for Buy now, it will add both items to the cart. However, this would require me to manually build each product page and generate a custom button for each one with both product IDs in it.
Can anyone offer help on how to put some JS in that would append a second function to the onclick function that BC Generates dynamically?
For the products that require a set up fee, I would assume I would add in to either the product templates or in to the item description some JS that would find the onclick of the buynow button and append a second function to also add to cart the setup fee product. The end result being code that looks like this:
<input type="submit" class="productSubmitInput" onclick="AddToCart(188536,6314368,'',4,'','',true);AddToCart(188536,6314367,'',4,'','',tr ue);return false;" value="Buy Now" name="AddToCart_Submit" />
Except of course, the product ID on the first AddToCart would be the main product with the second one being the one appended.
Does any of that make sense? lol

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

When we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!

when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!

Click here and ask the iTunes Store staff for assistance.
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HT204266 How do I submit a question to apple? When I try to search int the App Store on my iPod touch 4g on iOS 6, the App Store crashes.

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