HT204266 How to fix.."cannot connect to iTunes store"?

When i try to download an app,I keep getting the error message "cannot connect to iTunes store" even when I am already logged in . What is causing this to occur.?

Maybe some help here:
http://support.apple.com/kb/HT2471
http://support.apple.com/kb/TS4471
http://support.apple.com/kb/TS4412
http://support.apple.com/kb/HT2075
Hope this helps

Similar Messages

  • HT1689 How can i fix "cannot connect to iTunes store"?

    How can i fix "cannot connect to iTunes store"?

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • How get around "Cannot connect with iTunes Store" when updating apps?

    I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).

    Try it from the computer that you sync with, then sync the updated apps over to the iPod.

  • HT4559 how do you fix 'cannot connect to itune store'  I need to update aps

    How do you update apps when you get an error message "cannot connect to i Tunes store"?

    Sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try again.
    You can also try rebooting your router by unplugging it for about 30 seconds and then plug it in again.
    You can look at Apple's support article as well.
    http://support.apple.com/kb/TS1368

  • How do I fix error cannot connect to Itunes store, How do I fix error cannot connect to Itunes store

    How do I fix error cannot connect to Itunes store, How do I fix error cannot

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • Cannot connect to itunes store how do I fix this

    cannot connect to itunes store how do I fix this

    Try this support article >  Can't connect to the iTunes Store

  • I was doing an in-app purchase and it said contact apple support then another one said purchase failed cannot connect to itunes store, how do i fix it?

    i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?

    Contact iTunes Support like the message said
    Apple - Support - iTunes - Contact Us
    Also
    Can't connect to the iTunes Store

  • I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??

    I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??
    It's been going on for a time now and no matter how many times i remove and install again it will not work

    I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
    Good Luck. I am using Windows 7.
    That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
    Thank You

  • While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?

    while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?

    Hello Emamoe,
    Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone.  I found a couple of articles I recommend for this issue.
    First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below.  This section will help you isolate the network issue that could be blocking you on those apps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1368 Message cannot connect to iTunes store appears on iPad. How do I fix?

    Every time I click on the app store or iTunes apps the message "cannot connect to iTunes store" appears. Can anyone advise how I fix this problem. I have recently reset all settings and registered a new apple id.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • How do I fix the problem cannot connect to iTunes Store?

    How do I fix the problem I encounter on my iPad - cannot connect to iTunes Store?

    Hey Fpatrick13,
    We have an article that goes over troubleshooting for that issue. If you saw an alert message like "Cannot connect to the iTunes Store. An unknown error has occurred" on your iPad, or something similar, check out the bottom of the article titled "Troubleshooting on an iPhone, iPad, or iPod touch" for detailed steps:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    David

  • HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    Try quitting the App Store:
    Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
    Try resetting:
    Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??

    My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • How do I fix it where it say cannot connect to iTunes Store whenever I try to get on the App Store?

    I tried to get on the App Store and it said cannot connect to iTunes Store but I setup my iMessage with the same apple ID. So I went to the settings and tried to put my apple ID and it said cannot connect to iTunes Store AGAIN.

    Can't connect to the iTunes Store

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

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