HT204266 I bought an app on my iphone and was charged 19.99 instead of .99. How do I fix this? Thx.

I bought an app and was charged 19.99 instead of .99. How do I fix this? Thx.

Go to your list of purchases in your account on your computer and click Report a Problem.

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I recently got my iphone from AT&T which came with a charger and know the charger says "this cable is incompatible with this iphone and is not reliable" can anyone tell me how I can fix this or what to do?

I recently got my iphone from AT&T which came with a charger and know the charger says "this cable is incompatible with this iphone and is not reliable" can anyone tell me how I can fix this or what to do?

Contact AT&T to have them replace the cable.

My facebook app has stopped updating and send push notifications while not open. How can I fix this?

My iphone facebook app just recently stopped sending push notifications when I receive messages. It doesn't even show the little red circle on the icon.
If I open the app all updates will be loaded and when I close out the icon will have the little red circle indicating the amount of unread messages I have. It will not update while the app is closed though.
Does anyone have any idea how I can fix this?

Check your Notification Center settings (in the Settings app) to see if you have Facebook blocked on anything.
If not, just delete the App, reboot your phone, then reinstall from App Store.

HT4623 Just upgraded to iOS7 on IPhone and ITunes Stores crashes.....how can i fix this?

Just upgraded to iOS7.02 and ITunes crashes. How can I fix this?

Hi leslie,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

HT201263 my iphone 5 screen has gone black, and when i plug it into itunes it says we have discovered a iphone in recovery mode, then when i try to restore it it just says waiting for iphone and doesnt get anywhere else. ny clue on how i can fix this prob

when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.

I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

HT1267 i put ear phones in my iphone and its stuck on the head set mode how can i fix this

my phone is stuck on head set mode how can i fix this

Hello Edward
Follow the prompts on your iPhone and you will get either at your home screen like normal or get to a point of restoring from back up. The article below will give step by step for restoring from back up.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS3988 I have changed my email address. I immediately updated my apple id and account info. my iPhone and iPad haven't accepted the change. How do I fix this?

I am having problems getting all my devices and accounts to accept the new email address. every instance where the email comes up is being treated as an isolated case. iCloud won't allow me to update at all. This is the free first 5G allowance.

Thanks Roscoe23 found your solution in another part of the forum. All good now :-)

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell Moran

Just delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

My weather app doesn't show the feels like temp or wind, etc. How can I fix this? I am running iOS 8.1.2

My weather app doesn't show the feels like temp or wind, etc. How can I fix this? I am running iOS 8.1.2.

is that really what it is? this is the native iphone weather app. the funny part is that when i use the actual weather channel app, it does provide it.
is this an api issue with the weather channel and the iphone then? i guess there's no fix?
thanks for your help by the way.

Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number: *********

Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number: *******
<Edited by Host>

Hello Khayalh,
You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Regards,
-Norm G.

Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store.

I made a new apple account but every time i download a new app it says i need to put in my old accounts password and every time I do it says incorrect how do I fix this?! I need help!

I made a new apple account but every time i download a new app it says i need to put in my old accounts password and every time I do it says incorrect how do I fix this?! I need help!

As rex already mentioned, Apps and other content are forever tied to the Apple ID that was used to purchase them. No transfers. No combining Apple IDs. Forever means forever.
In practice, this means any apps you currently have - free or paid - will need to be either repurchased using your new Apple ID or downloaded again if free. Until you refresh all of your apps, your iPad will ask for credentials to the old Apple ID any time one of the apps is updated.
Why did you feel it was necessary to create a new Apple ID?

Wifi doesnt work on iphone 4s after updating to ios 8.02. How do i fix this?

The wifi doesn't work on my iphone 4s after updating to ios 8.02. How do i fix this?

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this did not work, and to rule out a software issue, setting it up as new device would be the next step:
iOS: How to back up your data and set up your device as a new device
If still no luck, this might be a hardware problem and the phone has to be checked by an Authorized Apple Service Provider or Apple:
iPhone - Contact Support - Apple Support

When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.

When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.

I just did, I am waiting for them to get back to me.

HT204266 I bought an app on my iphone and was charged 19.99 instead of .99. How do I fix this? Thx.

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