HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.

I cannot buy the in-app purchases of "clash of clans" after the recent update of version.

Contact Support
http://www.apple.com/support/itunes/contact/

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Cannot buy using in-app purchase. support ....

Cannot buy using in-app purchase. it always says contact itunes support .... this is the second time that i face this problem ... please fix and i hope it doesn't happen again

You need to do as requested and Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

HT4009 I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action

TS3988 I am unable to complete an in-app purchase in clash of clans.

I am unable to complete an in-app purchase in clash of clans. Any suggestions as to why?

Make sure In-App Purchases isn't turned off in Settings>General>Restrictions.

Just receive this email. There is no evidence that i have purchased anything. Dear client(e), Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.

Just received this email. Havn't purchased anything any idea????
Dear client(e),
Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
This purchase was initiated from 'BRAZIL'
If you made this purchase you can ignore this email, but if it was made in error, or if you believe an unauthorized person accessed your account, please reset your account informations immediately by going to
ireset.appleaccount.com => Confirm that you're the account holder and then
change your password.
N.B: If you don't update your account, Please note that it can be
used to make more orders in our stores, and then we'll be obliged to block it.
Thanks,,
Regards,
Customer Support

It's a phishing attempt to get your account and payment details, it's not from Apple - if you clicked on the links in it and entered your details then you should change your password immediately e.g. by tapping on your id in Settings > iTunes & App Store on your iPad and selecting 'view apple id' on the popup and signing into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

HT1349 I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know!

I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know! I hope it's something quite simple?
Apologies, but none of the communities listed seems to fit this question - so I'm taking pot luck!

For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work

HT4009 I cannot make an in-app purchase in War of Clans. Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store." I have followed the help message in the "settings" area repeatedly. I can connect to store other

I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!

Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to buy an in app purchase I put my credit card info and stuff in and it still will not allow me to buy the in app purchase is it just me?

I am trying to buy an in app purchase in a game I have put my credit card information and stuff in but it still won't let me get it is it just me or am I doing something wrong.?

What happens when you try?
Error code or message?
Have you checked restrictions in setting to make sure in-app is enabled?

Problem with in app purchasing in Clash of Clans

Hello
I have a problem with in app purchasing in CoC
everything else works perfectly
how can i solve this problem ? ? ?
Thanks

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know what the problem is.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help: http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Unable to buy the Chest of Gems in Clash of Clans..

I can purchase the RED GEMS but unable to purchase the CHEST OF GEMS. Didn't have this problems before? Can somebody please help me on this?

What do you mean by 'unable to buy' ? What happens when you try to buy it, does the 'buy' button not work, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ?

I cannot buy any in-app purchase!!!

I have already purchases $200 worth and need another $100 when I tryed it! it said Your purchase could not be completed. For assistance, contact itunes support at www.apple.com/support/itunes/ww/. Payment unable to complete process. please try again when you have better reception.
This limited time event will end in the next 12 hours!! Hopefully anyone have any suggestion. Its not my connection I have comcast and it is on my wifi! its running perfectly like always! For some reason the itunes store won't let me purchase anything! I dnt have any restrictions on my account either! Can I just use another itunes account to make the purchase? Anyone think that idea might work in this case?

Forgot to say what game I am playing! (Monster Paradise)

I am on ios7 using 5s, i am unable to make in-app purchases in clash of clans game, it says purchase failed and cannot connect to itunes

I am devasted with this, anyone else facing this issues, i have 2 apple ids and i have tried working and downloading the game with both ids and both ids have balance and i even tried changing the game centre as well. nothing helped.

I am having the same problem. There are 3 different apps that I have tried to make an "in app" purchase on. One of the apps tells me "Cannot connect to itunes". We know that this is not true as I have connected to it immediately before and after trying to make this purchase. The other 2 purchase that I have tried to make just don't do anything when click the "Buy now" icon.
I do not use restrictions. I have also tried the solutions above. This problem started on my last phone, the original iphone4 with ios4 and has persisted after an upgrade to the 4S with ios5.
I can't believe that we are the only 2 people with this problem.

HT4009 I've made many in app purchases on Clash of clans. Now everytime I try buy something it says "your purchase could not be complete" then after says "could not connect to iTunes Store" ... Help?

Help

Hi AndyFTW,
If you are having issues making purchases because you cannot connect to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS, I CAN'T BUY IN APP PURCHASE IN CLASH OF CLANS

Please help when I want to buy gems in clash of clans it tells me contact iTunes Store or www.apple.com/support/iTunes/ww.

Click here and request assistance.
(85835)

HT4009 Not able to purchase in-app-purchase in Clash of Clans

Hi,
I'm having problem on buying in-app-purchase of Gems in Clash of Clans app
Error hit
Your purchase could not be completed
For assitance, contact iTunes Support at www.apple.com/support/itunes/ww/.
Kindly assist
Thanks

Contact iTunes support using the link below.
http://www.apple.com/emea/support/itunes/contact.html

HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.

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