HT204266 I downloaded an album. One song would not download because the file was corrupted.

I downloaded an album. One song would not download because the file was corrupted. Tried several more times, but no luck. What should I do next?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

I purchased an album and one song has not downloaded

i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

And you've search your library for the track by its name ?
If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped

HT1414 Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on :(

Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on

You can try recovery mode to see if you can revive the iPad.
http://support.apple.com/kb/ht4097
Have you left the iPad charging for a couple of hours or so to be sure?

HT1657 I downloaded (and paid for), a movie and when I attempted to open it, the computer told me to trash it because the file was damaged. This support site is absolutely unhelpful and I feel as if I'm running through a maze... ridiculous.

Hi all,
I paid for a rental and couldn't find the download. When I did locate the file and tried to open it, a message appeared telling me to trash it because the file was damaged. Can't believe this. It's getting late, wanted to relax with a movie and have spent the last 20 minutes trying to troubleshoot.
Ridiculous.
k

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

TS1424 When downloading an album from itunes one song did not download properly and is cut off at the end, how to fix?

Downloaded John Mayer album bur one song is cut off at the end, how to fix??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that song from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

I download iOS 7 one song does not delete. I will swipe but it does not give the option to delete

I downloaded iOS 7 and one song does not give the option to delete

Same problem. Certain songs simply cannot be deleted. I'd love someone to acknowledge it's a bug.

Purchased albums, some songs did not download, although i was billed for them.

I recently purchased 2 albums on iTunes, although I was billed for them, 3 songs did not download, they are not in the 'to be downloaded' screen either. At first they did show up in my Purchase file, however, there was a large black dot by them and they were grayed out. Is there anyway to restore them or do I have to call support? I tried reporting it, but it wouldn't do anything.

Hi MMRV,
Thanks for using Apple Support Communities. You can redownload previous purchases by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

Downloaded a song but the file was corrupt , how do i get refunded back if the song

when i downloadeda song on itunes i found that one of the files was corrpt and now wont completely dwnload and still had 2 pay for it . My question is how do i get my money back from that purchase or get thesong i wanted ?

You can also try to download it again: http://support.apple.com/kb/HT2519

I can't download a movie because, the files are corrupt. Deleting tmp files doesn't solve it.

I'm trying to download The Social Network, but every time it gets to 10mb downloaded, it goes down to zero KB, and starts over and will loop once or twice until finally saying the file is corrupt and giving me an error 8008. I deleted the tmp file on my MacBook Pro, and that didn't solve it. I also tried on my Windows PC on an entirely different network and it did the exact same thing. Is this a server problem on the host's part? Thanks in advance for any help in regards to this issue.
C.

Is this a server problem on the host's part?
Yes.

Every time I try to download Firefox, I get an error message tha says the file is corrupt. How do I fix it?

The file will download approximately 40% and then I get an error message that says the file is corrupt and the download window closes automatically. In addition, I have had this trouble with two separate computers using two different operating systems.

Download a fresh Firefox copy and save the file to the <u>Desktop</u>.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Purchased album, one song didn't download...what do I do?

I purchased The Odyssey by Symphony X (by clicking the buy album button) and the entire album downloaded except one song, the album-only, 24 minute long The Odyssey.
Naturally I'm a bit upset. I tried clicking Check for Purchases, and it says I have no more songs to download. iTunes is not currently downloading any songs on that separate page.
I'm posting here because I couldn't find an iTunes support phone number and my experiences using Itunes support email in the past were less than effective. So if anyone could provide me with a phone number, that would be phenomenal.

There is no telephone support for the iTunes Store. Contact the iTunes Store customer support department through the form at the bottom of their Download FAQ web page and explain the problem to them.
Good luck.

TS1424 I down loaded an album and one of the songs won't play but I can't download just that one song w/o downloading the whole album, what do i do ?

I downloaded an album and one of the songs did not come through very well and will only play 1 min on my itunes and ipod. I can only download the song again by downloading the whole album. what do I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I bought an album and one song will not download.

a window pops up saying file is corrupted, what can i do to fix it or get the song?

How to report an issue with Your iTunes Store purchase
To report an issue with a purchase, follow these steps:
Open iTunes. If you are already signed in, skip to step 4.
Choose Store > Sign in.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Purchase History button.
Click the Report a Problem button at the bottom of your purchase history.
Click the arrow next to the purchase with which you want to report an issue.
Click the Report a Problem link next to the item with which you wish to report an issue.
Click the Problem menu.
Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
Write comments about the issue (optional).
Click the Submit button
The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

TS1424 Songs availble with album purchase only show downloaded with album but play will not play past the first few seconds of the song. Solution???

Purchased entire album. Songs available only with album purchase show completed download with album, but play only a short demo of song (both PC and iPod). This is my first iTunes purchase so I likely missed a step. Is this a user of iStore error? Solution(s)?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT204266 I downloaded an album. One song would not download because the file was corrupted.

Similar Messages

Maybe you are looking for