HT204266 i have charges on my credit card that I need to discuss with someone

I have charges on my credit card that I need to discuss with someone.  Thank you!

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Similar Messages

  • HT1918 I have Unknown Itunes charges on my credit card.  I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

    I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer.  I HATE not getting to talk to a real person!!!!  Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

    If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a charge on my credit card that I have not authorized

    I have a charge on my credit card that I have not authorized

    If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

    I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

    I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
    So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

  • I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

    I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes.

    I have received charges on my credit card from ITunes for amounts that I have not made.  There are 6 different purches on 3 different days.  One day the two amounts were 20.95 and 20.96.  The previous day the amounts were both 109.99.  The day before that they were 139.99 and 99.99.  I have tried to contact ITunes, but no answer.  The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA.  I did not make any of these purchases, did not receive an e-mail about what was even bought on these days.  Anyone else have this trouble and resolve it?  Looks like I will be going to the bank today to cancel my card!  Very disappointed in ITunes lack of security.

    I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59"  Apple's email help desk couldn't help me because the card isn't one of my stored cards.  I was told to contact my bank.
    It seems to me that somewhere in AppleLand there is a record of the charge which is still pending.  I don't want to go through the hassle of changing cards.

  • My credit card that is NOT on file with itunes got charged 316 dollars

    What number do I contact at apple to find out what these charges are for?
    like i said its not the credit card that is attached to my itunes account. so looking at purchase history doesnt tell me anything.
    Adam

    adam.pap26 wrote:
    Believe me visa was the first person I contacted. the card is cancelled.
    I still need to verify if the fraudulant purchaces are fake, or made through a legitimate itunes account. iTunes can also cancel any keys associated with the purchases if it was software purchases, no?
    Adam.
    I don't think you need to do anything.  What I mean is, you can and sounds like you have checked your own AppleID/account history and nothing untoward shows up there.  So, if the fradulent charges were simply a result of your credit card number being compromised and had nothing to do with iTunes or Apple, then your credit card company will be in touch shortly with an investigation summary.  Really, all you need do for that is  write down that the card was in your possession at the time, that it has never been associated with your iTunes account, and that your iTunes account checks out with your known purchase history.  End of your involvment.
    When someone charged an airline ticket to my card a few years ago, I did nothing but let the credit Bank run their investigation, wrote out my little statement (similar to what I mentioned above) on the report when I got it, sent it back in, end of story.
    I just think from what you've posted, you've done your bit by calling Visa.  As long as you are sure your iTunes account is not itself compromised, you need not do anything further yourself.
    And from what you say, I don't think this has anything to do with iTunes - your credit card was compromised somehow (like the several million or so compromised just this past few weeks).  It may have been used to purchase stuff from iTunes, but that was use of the stolen credit card info, not a hack of an Apple iTunes account.  People buy weird stuff with stolen card numbers - I've known people who suddenly have seen gas purchases for a few tens of dollars on their cards, but made in States many removed from the one they live in.

  • HT3702 how can i dispute charges to my credit card that i didnt suthorize

    there were about$400 charged to my credit card witout my permission so how can i have them taken off?

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

    Hi
    I have some charges of Itunes on my Visa card that i never did.
    7 different charges.
    Can you help me please?

    Check your iTunes Store purchase history.
    If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
    If not, your financial information may have been compromised. Contact the bank.
    (124167)

  • HT3702 i have charges to my credit card

    when i check my account it says i have no purchases but i am getting charges from i tunes  when i try and call i get automated service that wants to chage me  is there a live person i can talk to?

    If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • HT1918 I have a charge on my Credit card that i have no Idea what it is for. I never bougt anything that is 80.99

    I have a charge on my CC that i have no idea what it is for. 80.99 ?

    Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    If you can't find the charge or don't recognise it (and nobody else has access to your account or devices) then you can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 I have charges on my credit card I did not make.

    Ref# MGVTN5KQQB0 $3.20
    Ref# MGVTM5GGKH0 $5.33
    Ref# MGVTSHYF550 $40.00
    I would like these to be credited and this card taken off the account

    We are fellow users here on these forums, you're not talking to iTunes Support.
    Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 My six year old purchased something on subway surfers and now we have charges to our credit card i did not approve.

    hi i need help!

    All sales are final
    You can try contacting itunes support and asking for an exception
    http://www.apple.com/support/contact/

  • TS1646 there are charges on my credit card that are not mine 12/23/12 $21.79

    12/23/12 21.79, 1/03/13 13.05, 1/03/13 15.23, 1/07/13 6.52, the only change on my card should be for itune match 1/08/13 for 24.99 i look at my purchase history and it dosent show any thing on those dates please refund my card for 21.79 13.05
    6.52 15.23 i removed my card from itune so maybe the charges would stop i had money in itune the hole time

    We are all itunes users just like you.
    You are not addressing Apple here at all.

  • I got charged on my credit card that I did not order.

    Order ID: MH86MZKD4L
    Receipt Date: 04/24/13
    Order Total: $1.99
    Billed To: Visa .... 7827
    Please give me credit back to me.

    This is a user forum. You are not talking to Apple. Contact iTunes store support.

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