HT204266 I have enough balance, but it says that YOUR PRUCHASE COULD NOT BE COMPLETED, why?
I have enough balance, but it says that YOUR PRUCHASE COULD NOT BE COMPLETED, why?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!
What OS on your Mac?
What iOS on your phone?? -
i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have a 15 $ in my amrican account, but he Always told me >> your purchase could not be completed
I'm angry .. I NEED HELP !!https://expresslane.apple.com/GetproductgroupList.action
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I was trying to buy an app in the App Store and it tells me that the purchase could not be completed, what can I do, I have credits in my account??
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I attempt to purchase gems from Clash of Clans, I get a message that my purchase could not be completed. I have ample funds available for the purchase, and have tried changing my account and downloading app in the new account.
This has only been occurring for the last 2 months...Contact iTune Support
http://www.apple.com/support/itunes/contact.html -
Im trying to downlaod Aperature but a window pops up saying that the purchase cannot be completed because OS X 10.9 version or later is required? HELP!
What version of OSX are you using, and is this a download from the App store? Have you just bought Aperture or did you previously purchase and if so, from the App Store or from a retail / trial upgrade?
Andy -
I tried buying in app purchases but it says your purchase is not complete try again later..Please help
Hi You need to check your Card payment details Click on your Apple i in itunes. Cheers Brian
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I have deleted files/folders like it tells you too here, but nothing seems to work.
Can anyone help?
Thank youright click on the setup file
run as administrator
also try compatibility mode as winxp sp3
also try rebooting windows.
if all fails still, run ccleaner, clean your pc of junk files, scan registry for errors and spyware while your at it.
can you install another app? meaning will it install anything else or is it just itunes that wont install?
are you logged in as an admin? -
I have money why won't it work?
I also bought a game befere with money and now it won't work.
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I want to buy daimonds on y man game but i can't ,, "your purchase could not be completed " please help . Thank you
Not sure how anyone here would know why.
What exaclty does it say when you try?
Have you contacted itunes support? -
Why after few in app purchases I get a message that "your purchase could not be completed" when I try to do more in app purchases?!?! It's annoying!!
Sometimes rapid purchases look suspicious if you have a credit card attached to your account. Store credit takes a minute to catch up depending if the balance is low on the account. May want to check balance or with credit card company.
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Unable to update ios6 software. It says Ido not have enough gb, but I bought more and it did not help..
How do you buy more GB?
Are you updating via connecting your iPad to iTunes? -
Hi there,
I created new apple id but can't sign in to itunes. It says that your id is not yet loged in so you have to review. In revies it shows payment method in which I provide full info of my visa card but it shows that the pin is incorrect although the pin is correct. If I try another card no then it shows that your payment method is declined. What should I do?????Is it asking for a PIN (for a debit card) or the three-digit number on the back of the card (for a credit card)?
Matt -
i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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