HT204266 I have purchased a licence for a series of episodes, but why has one not downloaded?

I recently bought the licence to have the episodes of Episodes sownlaoded as they became available. And yet these are not showing on my purchases, although I have all but one episode thus far, and the new (complete my series) option doesn't see it. Where has it gone, how do I select a single episode to either download or redownload as necessary?

Sometimes things have inconsistent labeling. Check your Recently Added playlist.

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HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

I have purchased a new iPhone on the online store, but how come Apple can send me an repacking old device (with scar on both the border and the cable port)!!!! And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons??

I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.

Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly.

Iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

dheeraj2468 wrote:
now what i have to do ? :-(
Return the phone and get your money back. That phone was hacked and is now permanently damaged.

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here.

HT1491 I have purchased Dhingana for 1 month , But the songs was not downloaded .kindly explain why it was not downloaded

I have purchased Dhingana for 1 month , But the songs was not downloaded .kindly explain why it was not downloaded. I will try many times

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have purchased (veranda magazines) for my IPHONE which I would like to use on my macbook air. Do I have to repurchase these app or is there some way to get them in my macbook air with no charge?

i have purchased (veranda magazines) for my IPHONE which I would like to use on my macbook air. Do I have to repurchase these app or is there some way to get them in my macbook air with no charge?

Veranda Magazine is a free app available for iOS devices in the iOS App Store. You then purchase a Veranda Magazine subscription from within the app. In other words, the app itself is free, but the contents are not.
There is no way to duplicate or import this to a Mac. Your Mac runs a totally different operating system.
iBooks can now import to Mac since OS X Mavericks came out about a month ago. But that does not apply to magazines or iOS Newsstand publications.

HT4859 I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?

I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?

adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage.

HT203167 I have purchased a ringtone for mu mobile iphone 4s and cannot find it. Your help is appreciated

I have purchased a ringtone for mu mobile iphone 4s and cannot find it. Your help is appreciated

I'm assuming that Rosersberg is in Sweden (?). If it is then you are in a country where music can't currently be re-downloaded from the store, only apps and ibooks. If you still have your old computer with your music on it then you should be able to copy it over from it e.g. via file sharing, an external drive : copying content.

HT3552 I have purchased a game for my grandson in error thinking it was free, can I get a refund.

I have purchased a game for my grandson in error thinking it was free, is there anything I can do to get this refunded ?

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have purchased an app for my iphone 5c but how do I download the app ? There is no icon for it on my phone.

I have a new iphone5c and have purchased an app for it at the App Store but how do I download the app ? I thought that after I had purchased it, the app would automatically download and an
icon would appear on my phone but it hasn't. What do I do ?

When you make the purchase, the app should commence to download.
Open the App store app and check under Purchased. If there is a cloud icon (rather than Open), tap it and assuming you have a connection it should download.
If it will not download, you may have the App store set to only download when connected to WiFi (find a wifi signal, or change the settings: Settings app > Cellular > [look under Use Cellular Data for]
If the app shows Open (#1 above) it is likely on an alternate home screen. Swipe left-right on the home screen to expose these.

I have a licence for CS design stand 4, but I need to reinstall, can you help?

I have a licence for CS design stand 4, but I need to reinstall, can you help?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS3 and CS4:
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

I purchased season one of the TV series Justified, however one episode is corrupt and will not download and I have alread paid for the full season. How can I resolve this problem?

Will I get a refund I really just want the missing episode. What a rip!

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS1424 I have been charged 2x for a series pass. Will apple refund?

I have been charged 2x for a series pass. Will apple refund?

You can try contacting iTunes support via this page and ask : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

21 September, 2014: MD513AE/A iPad Wi-Fi-16GB White - Model A 1458 I have purchase this from Dubai, UAE, some 2 years back. ---- I am NOT able to switch it on; when connected to power supply, the battery icon comes in but no signs of charging.

21 September, 2014, from India.
MD513AE/A iPad Wi-Fi-16GB White - Model A 1458
I have purchase this from Dubai, UAE, some 2 years back.
I am NOT able to switch it on; when connected to power supply, the battery icon comes in but no signs of charging.
After some times the ‘Apple’ icon comes in. Tried simultaneous operation of Sleep and Power buttons, but of no use.
Sometimes a picture of cable and ITunes comes in; but not able to connect to
P C as there is no battery charge.

Hi madhu254,
Thank you for visiting Apple Support Communities.
If your iPhone is not charging, please check out this article.
iPhone and iPod touch: Charging the battery
There's a Resolving issues section, but you may want to read it all.
Best regards,
Nubz

HT204266 I have purchased a licence for a series of episodes, but why has one not downloaded?

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