HT204266 i have this overdue payment on my ipod from the last purchase i made do i have to payment it?

i made download a couple of gameson my ipod like three months ago and when i download the games i didnt wait till the download finish i delete the games on my ipod and now wothout a gift card from itunes i cant download free games cause it keep saying i have to pay?

Contact iTunes
Apple - Support - iTunes - Contact Us
maybe they can give you a refund although they say all sales are final once you click/tap Purchase.

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I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

I updated my iphone 4S with iOS 6.1.3 and now my e-mails say, "This message has not been downloaded from the server". We have an Exchange server at work. ??

I updated my iphone 4S with iOS 6.1.3 and now I cannot retreive or send my e-mails. We have an Exchange server at work. I still receive the e-mails on all my devices just fine and I can see the subject headings & a small portion of the body of the e-mail, but when I open the e-mails there is no body and it reads, "This message has not been downloaded from the server". Very aggrevating and is not helping my business at ALL!! Same has happened with both iPads we own now.

Delete then add back the exchange acct on each device.

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content.

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select. Any help appreciated. Thanks

Hi Chris,
You can't get rid of an alert. The least you can have is one that says "none".
Nevermind, I see you learned how to edit the event.

HT1766 I have had this i-phone almost a year and the last update crashed it. I back up to i-cloud but this is not a new phone. How do I get into set-up to restore from i-cloud?

I have had this i-phone almost a year and the last update crashed it. I back up to i-cloud but this is not a new phone. How do I get into set-up to restore from i-cloud?

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2

My ipod touch 8gb will not sync ,computer is recognising camera wizard when i plug in but not for itunes,i have tried to de install then re install but to no avail this is a replacement ipod but the last one i had was ok syncing with the same computer

my ipod touch will not sync to itunes when i plug it in to my pc it is recognising the camera wizard but not showing up in itunes i have tried de installing and re installing but to no avail it is a replacement ipod but the last one was ok with syncing on the same usb connections can anyone help me out please

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

Hi from the last two days my iphone have very slow to open the apps and very slow when i check the notification window , it taking too much time to open when i tap to down . help me to resolve the issue.

Hi, from the last two days my iphone( iphone 4 with ios 5) have very slow to open the apps and very slow when i check the notification window , it taking too much time to open when i tap to down . help me to resolve the issue.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore...
iPhone Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.

We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.

"This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
Facts:
- Devices are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)
- issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
- Issue occurs on both external cellular data and internal wireless networks
- Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
- Closing mail app / rebooting device does not resolve the issue
- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
- This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
- If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

I am using iPhone 4 from the last one year and went dead and got it replaced by paying Rs.12500/- to Nyasa Sion Koliwada Mumbai Service Provider but now again after 38days the problem has started, what do i do? Is this is the quality & service we boost?

I am using iPhone 4 from the last one year and went dead and got it replaced by paying Rs.12500/- to Nyasa Sion Koliwada Mumbai Service Provider but now again after 38days the problem has started, what do i do? Is this is the quality & service we boost? On visiting the store we get only one reply you may write to Apple directely. we have the similar kind of problem with iPad which is being used by my wife Mr.Neelam Vij and paid Rs.16000/- to get it replaced within a year & 6months use. so in totality we have paid Rs.28500/- + Rs. 3000/- diagnostic charges.
1. iPhone 4 , 32 GB Black with Sr. No. 88******A4T
2. iPad 2, 16GB White with Sr. No.DL*******KPH
Moreover, we have no information to contact whom. even the replace set has a warranty of only three month which further confirm that Apple itself is not confident wheather product will last after replacement for more then three month. Such kind of happening do not encourage anyone to recomend this product to anyone. Would appriciate a faster response to our problem if someone from Apple is going to read this email.
Thanks & Regards
A K Vij
<Personal Information Edited by Host>

http://support.apple.com/kb/he57?viewlocale=de_de
India
(91) 1800 4250 744
www.apple.com/in/support/
hope it helps

"This message has not been downloaded from the server"

Hello, Ever since ive had an iPhone and have used Edge to open a resaonably sized email i usually get "This message has not been downloaded from the server". Im sure this has to do with the slow Edge network timing out. How do you correct this if there is no "Download Now" button. The only solution I have found was to force quit the Mail App (Hold Home button for 6 seconds) and go back in and pray that it downloads without timing out.

There was a thread on this yesterday that stated that if there is more message it may take four to five minutes to download the entire message and/or attachments.
One poster even said that it has taken him over 30 minutes in some cases.
I have this same problem on some email and on others the entire email is downloaded, including any attachments. Since there is no communication put out by Apple regarding this anomaly, it is hard to say whether this a an Apple or provider, i.e., Google or Yahoo.

ICal keeps sending email notifications from all agenda items from the last 2 years. After laptop start up this action is repeated every hour. How can I stop these 300 emails coming in every hour?

iCal keeps sending email notifications of all agenda items from the last 2 years (then I bought my laptop). After laptop start up this action is repeated every hour. How can I stop these >300 emails coming in every hour?

Hi,
We have rolled out a fix for this issue.
Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).
For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader
Please let us know if you still face any issues.
Thanks,
Ashu Mittal

I just lost all recent updates to my iCal from the last days. Can this possibly happen ??? What can I do to restore iCal with the most recent updates?

Hello All, yesterday afternoon I just lost all recent updates to my iCal from the last days. How can this possibly happen ??? It may have occured after I chose the Refresh function after I had problems searching my iCal for a particular event. I think my iPhone was also not properly synched in the morning but I didn't pay it much attention and opened iCal on my MacBookAir instead.
How can I prevent this from happening again?
What can I do to restore iCal with the most recent updates?

Random glitch. It doesn't matter; if you didn't backup the data, then you can't recover the data.
In the future, for any 'important' data, back up that data regularly. Forward the 'important' text messages to your email. Trasnfer your photos & videos to your computer, etcetera.

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

HT204266 i have this overdue payment on my ipod from the last purchase i made do i have to payment it?

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