HT204266 I purchased an app and found out it cannot be used, how do I get refund and remove that app
I purchase a 7notes and found out it is Japanese version which I can not use. How can I cancel it?
You can contact iTunes support and see if they will issue a refund, but they don't have to. The terms of sale is that all sales are final.
to remove it from your device, hold down on the icon until they all start to wiggle. Then tap on the white X in the red circle to delete it. Single tap the home button to exit that mode.
Similar Messages
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Have got a Windows Vista basic and had run a a trial version of LR4 on it - just purchased an LR5 without checking out the complete system requirements. Can I get a complete download of LR4 so that the money I've spent is not wasted. I am not interested in upgrading to Windows 7 currently.
There are still retail packs of LR 4 to be found out there - for example, on EBay. It's just important to be careful whether it's a full version, an upgrade, or a student + teacher version. And to be certain it's genuine, and has a serial number which has never been activated before. The serial number that you get with that, should work with any 4.x version of LR, on either MacOS or Windows. And it will almost certainly be heavily discounted compared with the previous price direct from Adobe.
Of course the other way is to upgrade to Windows 7 SP1, which should also be available discounted, and thus eke out the life of an older PC (I personally would not go to Win8 in such a case). Maybe pick up some RAM also, if that's a problem, provided you can do so cheaply (since that will be simply thrown away in due course, when you get a newer PC),
Using LR4 instead of LR5 you do miss out on a few nice features, as well as potentially the Raw support and lens profiles for more recent camera equipment.
LR 4 is obsolete as far as Adobe is concerned. They will not sell a Serial Number for it. -
I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???
Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.
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I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these
To report an issue with a purchase (request a refund), follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button -
Before removing iPhoto (latest update crashed the app), I accidently removed it from my purchased Apps from the App Store. I accept iPhoto when I search for it, but does not put it back in my list. How do I get this back so that I can reinstall iPhoto?
Thank you.I found the answer just after posted this. Thanks to a user named CloudWalker. Solution is to go in AppStore, View Account under "Store" Menu and unhide any purchases.
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When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?
The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
How do I get refund on some of apple app that I have downloaded and didn't liked it.
How do I get refund on some of apple apps that I have downloaded and didn't need it?
Apple will only refund you if there is a problem with the app. i.e., works incorrectly, crashed, or doesn't download. But not simply because you don't like it.
Out of curiosity, which app(s)? -
How do I get refunded for getting charged double for an in-app purchase?
I bought an in-app purchase for Motion-x GPS drive and go got charged twice. How do I get refunded for this? Whenever I click report a problem it refers me to some page saying something about the latest version of iTunes. I have a Mac with ML and I already have the latest version downloaded. I was wondering how do I fix this?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How do I get refunded for the purchase of a third party app?
I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I have accidently made an in app purchase how do i get refund
i have accidently made an in app purchase how do i get refund
If you mean you purchased it by mistake... you can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final... -
Even when I authorised my pc on my iphone, when i sync the iphone with a new purchase, it prompts and error that unable to sync due to pc not authorised.
Hello, Jagatheswary.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media or Apps present in your library that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H. -
I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine. -
Hi Ive moved photos but they appear as duplicates in iPhoto. When you try and open them it says Photo can't be found. I have thousands. How do I get rid of these images?
Also I have many duplicate photos (from backups) It would be great to be able to remove all duplicates at one time, like in Itunes.
Can this be done?You moved what photos from where and to where?
Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management. -
whenever i click on word or powerpoint it always brings up a recent document. I want to have the option like when i had first opened the app that gives the options of new document and the variety of different documents. how do i get it back to that?
tbreezy wrote:
THANK U!! K ONE MORE QUICK QUESTION. HOW DO I GET RID OF THAT POP UP BOX?
Not sure, try googling "the global template normal.dotm is already open as an add-in program" -
I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
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