HT204266 I purchased apps & don't have what I need how do I get my money back?

How to you return an app if you don't like after downloading it?

You can try contacting Apple Support for iTunes Store at the link below:
https://expresslane.apple.com

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HT2534 I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac.

HT204266 what if i didnt buy an app but they charged me $ 9.99 how do i get my money back , kevin loar

how do i get my money back for an app i did not buy $ 9.99 . can someone help me thank you

Just contact support:
http://www.apple.com/support/itunes/contact/

I tried downloading some songs on Itunes and it suddenly stopped the songs purchased only some didn't finish downloading. How do i get my money back or my downloads?

I was buying some songs and videos from Itunes and all of a sudden itunes turned off and when i relauched it a few of my videos were missing after they were paid for. how do i get them back or credited?

See this on how to resume downloading what you bought: http://support.apple.com/kb/HT1725
See this for other questions on downloads/purchases: http://www.apple.com/support/itunes/purchases/

I bought an in app purchase with some iTunes money and they robbed me!! I emailed the company of the app and they haven't replied. How do I get my money back?

I just wanted to verify that yes, the company is aware and isn't replying

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Note that no one here, nor even Apple, would have any way of verifying that the developer was receiving your message.
Regards.

HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

http://www.apple.com/support/mac/app-store/contact.html?form=account

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

How can I get my money back from apps I purchased that don't work

Dear Apple
I recently purchased two apps from your store one was 3.99 and one was 9.99 however they do not work I would like to know what steps I need to take to get my money back.

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

HT203167 So my iPhone was stolen and most of the music on there was on a computer that I don't have anymore. Is it possible to get those songs back from my stolen phone or are they gone?

So my iPhone was stolen and most of the music on there was on a computer that I don't have anymore. Is it possible to get those songs back from my stolen phone or are they gone?

For iTunes purchased music you might be able to re-download it via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. For music from other sources (e.g. copied from CDs) then unless you had subscribed to iTunes Match and uploaded it to it from your computer then no, it won't be stored anywhere

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

Use the report a problem link in the email Apple sends to you after purchases.
S.

I have the ICloud icon. When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account. How do I get an an Icloud account?

I have the ICloud icon on my PC - Windows 7 - and the program. When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account. How do I get an an Icloud account?

You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.

I don't have my iPhone but how can i get my contacts on my mac?

i don't have my iPhone but how can i get my contacts on my mac?

I suppose you have/had them on your iPhone, but do not have your iPhone with you now.
Did you ever sync the iPhone with iTunes, did you ever backed up the iPhone to iCloud?

HT204266 I purchased apps & don't have what I need how do I get my money back?

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