HT204266 I upgraded an app and it charged me for 2 of them what can i do???

Please help I upgraded an app and got charged for 2 of them what can I do?

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • IPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • App store is charging me triple of my total what can I do?

    App store is charging me triple of my total what can I do?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT204266 I updated an app and got charged €100 how can I undo the update and get my money back?

    I had log me in and seen that there was an update so I gave my password and loaded the update on my iPad ,
    I just got notification that I have been charged €100 for this
    I want to reverse the up grade as I don't use logmein that often and can do without it.
    I am willing to do delete it altogether even though I paid for the original version in the first place,
    What can I do?
    I would appreciate your advice.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I bought more space for my icloud, but it doesn't appear in my account. and they charge the pay in my creditcard, What can I do?

    I have an Ipad. IOS8.1.2
    I didn't have enough space in my icloud, and I want to have more space, so I paid for have more space (20gb), Apple charge the cost in my credit card, but when I go to my icloud and check if I have more space. It looks that I only have the free space of (5gb).
    What Can I do?
    Do I have to wait for 24 hours?Help me please.

    You bought it from the itunes app store?
    You bought it on your comptuer?  Your iphone?
    Please explain

  • My screen has a red line and flickers when on for very long.  What can I do?

    A thin red (sometimes blue) line appears horizontally half way up my screen.  When left on, the screen begins to flicker.  At that point I turn it off for fear that it will do more damage.  I have completely shut down and synced.  The problem is still there.  What can I do, short of sending it in for repairs?
    Is this a common problem?  Can it be fixed easily?  If it has happened to you, what did you do and how long did repairs take.
    BTW, this is an 8 GB 4th generation iPod Touch, purchased new through Apple last spring.

    To rule out a software problem try one at a time in order:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes on the computer
    - Restore the iPod to factoery defaults/new iPod
    If still problem, either make an appointment at the Genius Bar of an Apple store or call AppleCare (1-800-MY-APPLE) for warranty service.

  • HT4009 Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

    Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

    You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 i upgraded facebook app and now it will not turn sideways?? anyone know what I can do?

    I upgraded facebook app and now I can't turn it sideways? anyone know why?

    You must have screen rotation locked.  Double click the home button then swipe with your finger on the button of the screen all the way to the right.  Then you will see a square with a circular arrow or a padlock in it.  Tap on that to unlock t he screen.

  • I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?

    I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?C

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

    I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

    Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
    If you had a problem with the download you can contact iTunes
    http://www.apple.com/support/itunes/

  • I pain for coins on the app and it charged me twice. How can you return that extra charge back ?

    I pain for coins on the app and it charged me twice. How can you return that extra charge back ?

    Hi there Waliedk,
    If you are experiencing issues with your purchases, you may find the information in the article below helpful.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    -Griff W.

  • I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

    I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

    Did you follow the directions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1311 I have just tried to download an app and my itunes has changed my country to Auckland, can this be changed without me entering my card details again.....why has this changed without me doing it?

    Hi, I have just tried to download an app and my itunes has changed my country to Auckland, can this be changed without me entering my card details again.....why has itunes changed this without me doing it?, or is it a problem with io7? as all fine prior to upgrade.

    See  >  Change your iTunes Store country
    Here  >  http://support.apple.com/kb/HT1311
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region

  • I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I do not have one.  I have a password.

    I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I only have a password! And ID

    Are you using a credit card?
    http://store.apple.com/au/help/payments#creditus
    Security codes
    The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

  • I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my p

    I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?

    Hi Susan,
    Please refer to the help document to fix this issue:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    You may also refer to the thread as below:
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards,
    Sheena

Maybe you are looking for

  • Print issue after Yosemite upgrade

    Mac Book Pro 15-inch 2.5GHz quad-core Intel Core i7 Turbo Boost up to 3.7GHz 16GB 1600MHz memory 512GB PCIe-based flash storage 1 Intel Iris Pro Graphics NVIDIA GeForce GT 750M with 2GB GDDR5 memory I am not able to Print after upgrade to Yosemite. I

  • Ksh in solaris 10 behave strange

    when use ksh from ksh the soft link (directory) will return physical path instead of symbolic link path. on solaris 10 $ ksh $ ln -s /var/tmp testlink $ ls -l lrwxrwxrwx 1 user1 group1 8 Nov 30 15:05 testlink -> /var/tmp $ cd testlink $ pwd /tmp/test

  • Using .3gp Files In Captivate

    Hello, I'm attempting to use Adobe Media Encoder to convert a .3gp file into a .F4V or .FLV file to insert into a Captivate project.  The conversion seems to go fine in AME but when I insert the resulting the file into my project the video portion pl

  • Write back values to db table

    Hi folks, I want to read the description-texts from maintenance-positions, modify them a little and then write the new values back. I arranged a User-selection using select options and I can process those objects and read their descriptions, but I do

  • Cannot test authenticated webservices

    I tried to test my page from using http://localhost:7001/wls_utc. It seems to work fine in my production environment but not in my local machine. I got the following error: Parse of wsdl (http://localhost:7001/mywebservice?WSDL) failed due to weblogi