HT204266 In App Store showes that i have problem with my last purchasing?what i must do?
In App Store showes that i have problem with my last purchasing?what i must do?
Algahdari wrote:
In App Store showes that i have problem with my last purchasing?
What “kind” of problem does it show you having?
Any messages? Post the exact wording of the message.
Similar Messages
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I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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App Store saying there is a problem with a previous purchase but i havent bought anything
My AppStore and iTunes wont let me download anything as it is sayin there is a problem with a previous purchase. I havent bought anything & now cant download anything. Even free apps. Help?
No one here can help you. Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/ -
I Can't access upgrades that the app stores keeps notifying me about. The update screen is just blank.
Folks can wait it out or I understand if you go to purchased and your list of apps you will see a little update banner on the ones that need to be updated. YOu can then download them manually.
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HT3702 i can't upgrade my app store and mentions " i have problem with previous payments"
please help me.
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My time machine backup disc has apps from Mountain Lion that won't open now that I have Yosemite. They all say need to be upgraded to Yosemite. Go to app store. But app store sees that I have yosemite so doesn't even show me an udate option. How can Update these files??
How do you know they won't run in Yosemite? You're not trying to fiddle with stuff in your backup from the Finder, are you? If so you are likely to render that backup unusable.
WHen when you restore them from your backup, they should be updateable. -
My app store says that I have two updates the buffer logo comes up for afew seconds then goes and it still doesnt show me my upgrades:( What should I do?
See this prervious discussion
https://discussions.apple.com/thread/4738058?tstart=0 -
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sorry, forgot to add this screen shot of App Store... I don't have the option of re-installing....
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App store insists that I have something installed, but I don't!
I think somewhere along the lines I deleted Numbers and Pages in an 'incorrect' way, trying to solve another problem. Now I find myself in a weird situation:
1. App store says that I have them installed:
2. It even says that they've been updated recently:
3. However they are nowhere on my computer:
I have tried everything:
I've looked online, nothing.
I've tried Appstore support, they can't solve it.
I've enabled the AppStore debug menu and cleared cookies, reset the application, that did not help.
I tried command,or option or shift click on the greyed out "Installed" button in the app store to try and force a reinstall, and that didn't work.
I am stumped. Does anyone know what I should try next?That was an exciting possibility... but it didnt pan out. It sounds like something similar is happening but there is no backup that might be confusing things.
Any other ideas? This is really mysterious (and frustrating!) -
App store shows new update for program I did not purchase
App store shows new update for program I did not purchase. This is "CodeBox". When I push button to download update it shows "uknown error". For normal other updates - "update all" not working anymore.
How to delete this line from updates section now.The problem was finally solved. I am writing very simple solution for those who may have same issue. I tried 1st solution proposing to exclude HDD from Spotlight search and then to restore it (delete from exceptions). It worked for some time and removed notification, however later it appeared again. Then I has started thinking that it was caused by data inside some installed SW and it has been proved later. I have started excluding from Sportlight not all HDD but by folder, searching for the problem area. I have discovered that folder Games was causing the issue. Then I have started to delete installed games one by one and have found Game with was triggering this notification (for other SW!). Problem was fixed after deleting this game. Other deleted games could be easily restored from recycle been.
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After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff
This indicates corrupt files.
A restore should resolve. -
If I go to storage information it show that i have so many gbytes in others, what others mean?
If I go to storage information it show that i have so many gbytes in others, what others mean?
Help here > OSX Tips The Storage Display
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work
Hello, Toro Silva.
Thank you for visiting Apple Support Communities.
The steps in the section labeled Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) of the article below, should help resolve the issue. Make sure to create a current backup prior to processing these steps.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H -
Hello I have a problem to update Imovie. I want to update but I get "There is a billing problem with a previous purchase" What do I do?
Restore from iTune Backup
1. Settings>General>Reset>Erase all content and settings
2. You will be asked twice if you want to erase iPad
3. Slide to set up
4. Select Language
5. Select Country
6. Enable Location Service
7. Choose Wi-Fi Network
8. Enter Wi-Fi password
9. (a) Setup as new (b) Restore from iCloud Backup (c) Restore from iTune Backup
10. Select "Restore from iTune Backup"
11. You will be instructed to connect to iTune (computer)
On computer
12. Two options offered
13. (a) Set up as new iPad (b) Restore from backup (a list of backup will be shown)
14. Select Restore from backup and select the backup
15. Continue
16. Restoring iPad from backup
17. The settings for iPad restored
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