HT204266 Itunes Security Code

How can i fix my itunes account, it wont let me update anything because it keeps on asking for the security code, but it keeps saying its wrong.. what should i do ?

The message is a catch-all for any sort of anomaly with your payment information.
Log in to your account in iTunes. Make sure your name and address match exactly including ZIP code and punctuation. Verify it against a bank statement.
You must obviously be using a valid credit (not debit) card.

Similar Messages

  • ITunes "security code is invalid"

    I have used a credit card once for buying my apps, but for the past few weeks it hasn't let me use a different visa gift card, it says that my security code is invalid, what do I do???

    try to remove and readd your creit card then if this won't work, contat your bank that's the best solution or contact iTunes support, probably you have a problem on your account

  • Itunes security code listed as invalid when entering my credit card information!

    I am trying to update my credit card information and no matter what i do, Apple gives me an error message that my security code for my credit cxard is invalid. HELP!

    I had the same problem.
    I contacted iTunes Support and they were (eventually) able to help.
    https://expresslane.apple.com/Symptoms.do

  • I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I do not have one.  I have a password.

    I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I only have a password! And ID

    Are you using a credit card?
    http://store.apple.com/au/help/payments#creditus
    Security codes
    The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

  • When I tried to log into my itunes account, I was asked to update my credit card information. When I confirmed my credit card info, I got a response about my security code not being accurate -which is not the case-it is 100% accurate. How do I fix?

    I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?

    Ohemod,
    There are 120+ countries that have iTunes Stores, but that leaves many that do not.  You can consult this document:  iTunes Store: Which types of items can I buy in my country?
    Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand.  If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

  • Downloading apps it asks for apple ID Pass then it says "verification required". Then says Security Code required. Doesn't accept code. itunes doesn't accept code from visa card either?Please Help

    Downloading apps it asks for apple ID Pass then it says "verification required". Then says Security Code required. Doesn't accept code. itunes doesn't accept code from visa card either?Please Help

    If it is trying to verify your payment info, I would be willing to guess that it is looking for the security code for your credit card. Did you credit card just get replaced lately or the expiration date change? When is the last time that you updated your payment information in iTunes?

  • HT1918 Hi, I changed my address in bank first, then itunes and now even when I want to dowload free apps or updates it asks me for validation of payment and security code but, Everything matches my info and the system DOES NOT TAKE IT, what can i do?

    It is very frustrating even to receive an email from itunes support telling me: well, if your code or  card are not working call your bank, which I did and everything is fine, it matches with existing acct in itunes...
    then I tried and tried and time after time I keep getting the same stupid answer "invalid security code"
    I am tired of it!
    And then I contacted support just for an idiotic answer: well, use an itune gift card then.... Come on! Are they really not goint to do anything to help me and restore my info in the itunes acct?????
    Can someone tell me what to do, please!  I am telling you... its frustrating I cant even update because the stupid system keeps asking me for the security code of my card!!! And it is the correct one!!!
    HELP!
    ChapinaZ

    I'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings.

  • HT204266 How come my credit card says invalid security code when I put my code in at the App Store?

    How come my credit card says invalid security code when I put my code in at the App Store? I have a bunch of free apps when I had my ipad 1 now I have 2 and my credit card will not be read as authentic Watson ever I tried my girls card nothing do I need to have money on it for a free download? I even bought a couple of games but why with so many free ones? Please help me I'm slow so walkit through with me thnx also my ipad 2 is brand new out da box and I accidentally updated to 6.0 without finding out first about it so some pointers to it would help ...which I think that it has something to do with it.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    For iOS I would expect an updated version of the manual to appear here at some point : http://support.apple.com/manuals/ipad/
    In the meantime there is this : http://www.apple.com/ios/whats-new/

  • Why is my iTunes account telling me my "security code is invalid" when it's not?

    I can't update any of my apps or buy anything from iTunes because my account says I have a billing problem. It asks me for my security code in the billing information and when I put it in it tells me "security code invalid". There is definitely money on the account I'm using so I know it's not that. It's annoying when you can't update anything and it's been over a week since I could use that account. What do I do?

    Check this article:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646

  • I redeemed a $15 iTunes gift card, but iTunes won't let me download anything. It keeps asking to sign in for billing and I do, but it says security code is invalid on debit card, when it's not. Has anyone experienced this problem?

    Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks

    Hi Kim ...
    Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
    Apple "verifies" your billing credentials with every transaction.
    what does my debit card have to do with my having a redeemed ITunes card
    If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
    iTUNES STORE - TERMS AND CONDITIONS  <  re taxes and fees
    You don't have to have a credit or debit account setup >  Create an iTunes App Store account without a credit card

  • ITunes recently decided my debit card's security code in invalid.  But nothing is wrong with the code or my card.  how do I fix this?  Apple support doesn't have a clue what they are doing and will not call me to fix this.

    My bank sent me a new Debit card because of some security issue.  It has the same number as my previous card but new experation and new security code. It worked fine for months then all of a sudden Itunes decided the security code is invalid.  Now I can't even update my phone. 
    For the last week I have been going back and forth over email with apple support to fix it, but they keep telling me the same fix that doesn't work and frankly they are the worst support group I have ever worked with.  I can't even get anyone to answer a phone, its just back and forth by email everyday.

    Debit card? Are you sure?
    USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html  "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

  • I can't purchase anything even though I redeemed an iTunes card for $15. Apple is asking to verify my credit card info, and also for answers to security codes that are not mine.

    Okay so I just got an iPhone 5. My first iPhone. In the past I've had two different iPods, an iPod Touch 3rd Generation, and an iPad 2.
    I only have 87 cents in my bank account so I paid cash for a $15 iTunes card so I could get some applications on my new iPhone 5. I realize that iTunes won't let me download updates or buy new applications when my bank account has a low or insufficient balance, so it will ask to verify the code on the back of the card. After entering the code, it says to please enter valid information. The information is valid, but won't be accepted because it has a low balance.
    I tried selecting "None" as my payment options to see if that would allow me to make purchases using the $15 balance I just redeemed from the iTunes card. It doesn't seem to help the situation.
    I went to contact Apple, but I had to schedule a call (this is the first time I've ever had to contact support for a problem - ever). I also sent in an email hoping I would get a response sooner. I want to play with my phone now, not in a few days when they can finally call me back...
    While trying to figure out a solution to this, I ran into a couple of security questions that aren't even mine... They can't be because I don't have an answer for them. These security codes are not mine. I tried putting in an answer and it didn't work - obviously, because the questions don't apply to me. What the heck is going on Apple? I've never had so much trouble with your services before.
    I'm not very happy right now.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • HT4623 I just got an iPhone 4, and I can not connect it with my iTunes. I tried to set up a new iTunes account but it says that my security code is wrong, even when everything is correct. What should I do?

    I just got an iPhone 4s, and I can not connect it with my iTunes from my previous account. I have already tried making another account, however it says that I have the wrong security code even though this is not true. What should I do?

    Contact iTunes support.  There's a link to it on the bottom of every page in the iTunes store.

  • How do I get itunes to accept my credit card information?  If I enter Mastercard, it won't keep the security code.  If I enter a Visa, it tells me I can't use that card even though that is the card I was using before the Mastercard

    I have updated my account.  I have a Mastercard as my method of payment now after switching from a Visa.  My phone and computer will not retain the security code for this card, so I can't access the store on my devices.  I tried switching back to the Visa card and iTunes tells me I can't use that card

    The card information must exactly match the issuing bank's billing records precisely. Often this is not a discrepancy with the security code, but an address or ZIP code that is not an exact match.
    iTunes Store: My credit card's security code or zip code does not match my bank's records

  • I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...

    I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...so It returns me to the begining...
    I already tried to reset the iPod, but it did´t work....
    I need to activate again my iPod...Help!!

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
    Recovery mode

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