HT204266 Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support. I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it. What is the problem?
Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support. I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it. What is the problem?
Contact itunes support.
It will be aconversation.
You will e-mail or express lane chat with them. They will answer you.
That is contact.
It sounds like you have not contacted them at all.
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I think that you mean that you are getting a message to contact iTunes Store Support. There must be some issue with your account that only iTunes support can solve for you.
Go here and click on the iTunes Store Support link on the right side and then in the next window, click on Purchases, Billing and Redemption, then click on Unable to Purchase from the iTunes Store, then click on email in the next window. Send an email and tell them what you are experiencing.
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
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http://support.apple.com/kb/HT1933
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What to do when it says contact iTunes support to complete transaction
You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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